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“Highly Recommended” 5 of 5 stars
Review of Centara Grand Beach Resort & Villas Hua Hin

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Centara Grand Beach Resort & Villas Hua Hin
5.0 of 5 Resort   |   1 Damnernkasem Road, Hua Hin 77110, Thailand   |  
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Free Buffet Breakfast
Ranked #2 of 128 hotels in Hua Hin
Kalgoorlie, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Highly Recommended”
5 of 5 stars Reviewed January 24, 2013

The Centara Grand Beach Resort is in a great location - situated on the beach and right in town. The staff were all extremely helpful and we enjoyed the Deluxe Club room location. I think it is worth upgrading to the Club rooms or suites. The topiary landscaped gardens and a variety of pools were very well maintained.

We enjoyed our last stay so much that we are heading back again next month!

Highly Recommended.

Room Tip: I would suggest upgrading to a Club room.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, January 30, 2013
Dear vbergmeier,

It was our pleasure to be your host and we hope you will come back in due course.

With our reiterated thanks and looking forward to be again of service to you in the future, we remain,

Sincerely yours,
The Management
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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Johannesburg, South Africa
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 23, 2013

We stayed in the duplex 2 bedroomed suite for 7 nights in January and it could not have been more perfect. The staff are amazing and the pools and gardens well kept and beautiful.
The breakfast were sumptuous and well organized.
I would most certainly stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, January 30, 2013
Dear daltonb,

Thank you for kind review. We are delighted to hear that you enjoyed your stay in our resort and will relay your appreciation to our team.

It has been a pleasure to have you with us and we are looking forward to a possible future visit.

Yours sincerely,
The Management
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Pontypridd, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 21, 2013

This was our 12th holiday at the Centara Grand Beach Resort and Villas, Hua Hin........its just like going home. This was the first time we have stayed Christmas and New Year and we had a wonderful time.
As ever we had a great welcome from all the staff who provided exemplary Thai hospitality and friendliness, making us feel at home. We stayed in a deluxe pool villa, which was in a lovely tranquil location, beautifully furbished and spotlessly clean.
Breakfast at the Salathai was a perfect start to every day and the service provided there, at the Club, Spa and Museum was outstanding.
The gardens were paricularly impressive at this time of year with the topriary animals illuminated and decorated with lights in celebration of His Majesty the King's birthday.
The New Year gala evening was a spectacular celebration, with a magnificent international buffet in the gardens bordering the beach, with great entertainment and then dancing into the early hours of the New Year - a wonderful, memorable celebration and start to 2013!!
All this testimony to the dedication, professionalism and teamwork of all the hard working staff many thanks to you all.
We can't wait to return in April, 2013

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, January 30, 2013
Dear HowardandLiz,

Thank you for your very nice review which we will relay to the entire team.

We are all delighted that you enjoyed your stay with us and particularly all our "actors". They are indeed a great team and we will cultivate this cooperation spirit as much as we can.

We all look forward to April 2013 and will roll out our best care and attention for your 13th visit!

Sincerely yours,
The Management
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Estepona, Spain
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed January 19, 2013

We made the right choice to stay here, it was by far the best hotel in Hua Hin. Peaceful location, excellent staff,, all the things that we had read about here on tripadviser were true. A few hicups along the way, sounds a bit like nitpicking but to be honest at these prices I think we are entitled to so.

Check in - we had a three hour trip down from Bangkok (Tour East company, totally mad driver, but that's another story). We had read that we would be greeted with cool welcome drinks and chilled towels neither materialised. Check in was a but confusing but to be honest that was probably our fault because we had prevoisly enquirer about upgrading to club but in the end decided that we would have had to eat an awful lot high tea to get our money's worth - it was £44 per day, which goes a long, long way in Thailand! So once that was sorted out and they returned the first day's charge for this back to us, it was ok. Took a few visits and talking to four different staff members, but we got there in the end.

Breakfast - amazing, everything you could possible need/want/desire, if you couldnt find something to eat here you must have been dead!

Dinner - we ate twice in the hotel, once for the compulsory New Years Eve dinner, which was good. Very, very expensive and highly inflated prices for drinks.. But we knew that beforehand. The only bug bear was that someone signed a few of their bill receipts to our room number (aparently a lot of this went on) , but we picked up on it and had it corrected the next day. I wonder if everyone else checked their bill?

We also ate on the Friday night beach BBQ evening at the hotel. This was a bit hit and miss, the food was cooked in the dark, and this tested the chefs cooking skills.. We had soggy tempura, and raw lamb, all corrected accordingly but at the high priced charged we expected more. The next day we spoke to the duty manager about these problems... And they did their normal exceedingly polite but inscrutable reply.."thank you for bringing your comments to our attention" thing, but no real apology, nor compensation ... No doubt the same response that this review will get from the management when they reply to this review!

Internet - very very slow and you pay for the privilege of this.

Gardens - wonderful

Pools - great, staff were excellent, once in 10 days we had free fruit, and twice in the same time cool towels.

Room - we stayed in the standard room, very good, even though we were right next door to the service room, we had a good stay, on fact it was quite handy if we ran out of shampoo or bath gel, we just popped out and asked the lovely maids for what ever we needed. On two nights we even got some chocolate when they turned down the bed.

The Thai cooking class - wouldn't recommend this. It was about £60 plus, plus. And to be honest a very 'watered' down experience. We wanted to really feel the true thai food experience but this was just a short stroll around a market. The chef who took us didn't buy any food. The reason became clear when we returned to the hotel... All of the food we were to 'learn' about and how to cook had been sliced, chopped, and prepared in advance and hygienically covered in cling-film in preparation for our cooking ' course'.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hua Hin, Thailand
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 16, 2013

A nice, good and clean place to stay! I liked this one and thing i come back next time again!
A nice View also :-)) I know the Sofitel in Bangkok also and this one is nearly the same - the only thin i miss is the handmade chocolate store!?

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, January 30, 2013
Dear Gordon B,

Thank you for your kind review, your comments was shared with all our staff and, of course particularly the ones you listed.

Again thank you for leaving such a nice note and rest assured that we will do our utmost to continue keeping our passion for service!

We are looking forward to be of service to you again in the future.

Sincerely yours,
The Management
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London
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed January 16, 2013

A glorious week of rest & relaxation to end a tour to celebrate our silver wedding anniversay with 3 of 6 hotels we visited delightfully marking the ocassion but none quite matched Centara's chilled champagne, fresh orange juice & beautiful cake all in room for our arrival! They must have dashed to deliver as we checked in... wonderful welcome! Which rather sums up service we received throughout our stay, every member of staff was so friendly & accommodating. Our pool villa was equally marvellous. Cool all white New England meets Thailand styling, spacious bedroom with smaller dressing room come shower-room/en-suite as well as a huge outdoor bath & of course the pool & deck. Decent size pool for two with couple of sunchairs & high fence privacy albeit a little spoiled by towering Hilton next door. But beautiful planting surrounded & we could hear the waves... bliss! Worth every penny for villa alone but even better when Club facilities considered - delicious breakfast, all day snax & juices, high-tea, cocktail hour, two items per day free laundry etc. Fabulous! Excellent spa & such beautiful grounds added to the serenity (super topiary, giant elephants & flocks of birds alongside festive reindeers all in lush green hedging & beautifully lit in the evenings) Only minor blight was New Year Eve compulsory gala dinner which was usual over-priced & bit disappointing. Could easily have stayed longer... Highly Recommended! And as for Hua Hin itself? A small seaside town, with not particularly picturesque but clean beach, is less sleezy than most Thai resorts & has tourist/market shopping & decent cheap & cheerful restaurants within 2 hour drive of Bangkok... a joy not to have to suffer airport & flying inconvenience!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, January 30, 2013
Dear ScottishCoupleMid40,

Many thanks for your kind comments with reference to your stay at Centara Grand Beach Resort & Villas Hua Hin.

We are so used to mostly receiving messages of complaints that it is always a blessing and a great morale boost when we read that guests have been satisfied. We have relayed your comment to your maid as well as to all department heads.

Your comment about the price for New Year Eve will be share to department concern for our next year review

Again we are delighted that you enjoyed your stay with us and reiterate our thanks for saying so!

Sincerely yours,
The Management
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 10, 2013

Fantastic hotel, super rooms, great service and best of all brilliant location. This hotel is one of the very few 5 star hotels located in the town. It is fantastic to be able to walk out of your hotel at night into the town and select a different local restaurant every night. The town is lively without being too sleazy and caters to many tastes, lots of restaurants serving schnitzel, pork knuckle and herrings, but the local restaurant scene is developing and is reminiscent of the early days of Seminyak in Bali. The hotel grounds are magnificent with 2 lovely pools fronting the beachfront. Would definitely return, Hua Hin is a hidden gem and the Centara is the crown jewel.

Room Tip: It is a low rise hotel so not many steps, so choose a room on the first floor in the colonial wing
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, January 16, 2013
Dear Chrisg5,

Thank you very much for your wonderful review regarding your stay at the Central Grand Beach Resort & Villas Hua Hin.

Needless to say that we greatly appreciated your very positive and touching comments on the property and the team members. They will certainly encourage all of us to keep on giving the best possible service to our guests.

Again, your true kindness and constant enthusiasm while staying with us will not be forgotten.

We are looking forward to welcoming you back for another happy holiday at the Central Grand Hua Hin in the future.

Yours sincerely,
The Management
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Additional Information about Centara Grand Beach Resort & Villas Hua Hin

Address: 1 Damnernkasem Road, Hua Hin 77110, Thailand
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hua Hin
#1 Spa Hotel in Hua Hin
#1 Luxury Hotel in Hua Hin
#1 Romantic Hotel in Hua Hin
#2 Top resorts Hotel in Hua Hin
#2 Family Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Centara Grand Beach Resort & Villas Hua Hin 5*
Official Description (provided by the hotel):
Luxuriate within this colonial-style Hua Hin Thailand hotel, nestled in a tropical garden along a beautiful four-mile beach. Signature features of this Hua Hin hotel resort include 207 rooms and 42 villas, local and international cuisine in five restaurants, three conference rooms for up to 300 people, three swimming pools, a spa and fitness centre, and limousine service. There are also six golf courses near our Thailand hotel resort, complementing our extensive onsite recreation. ... more   less 
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Also Known As:
Centara Grand Beach Resort And Villas Hua Hin
Centara Grand Beach Resort & Villas Hua Hin Hotel Hua Hin
Sofitel Hua Hin
Accor Hua Hin
Hua Hin Sofitel

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