Traveling with a nine-year old has its risks: this time it was an ear infection on day six of a vacation. Support from the staff was instant and constant: hospitals suggested, cars arranged, and an amazing amount of concern shown by all staff. The boy stated it best: "They were nice to me even when I wasn't happy." The boy is fine, and stills remembers the hotel fondly.
Other than suggesting kids travel with ear plugs for swimming, the rest of the hotel lives up to its high standards.
Standard rooms are a little small: if you are traveling with children, upgrading to a deluxe room is a worthwhile investment, giving you a usable living area when children are sleeping. Bathrooms are large, well-cleaned, and well-stocked, separate showers, and lights that actually help. The balcony gives a great place to dry suits etc., and all face inward toward the resort, leaving no chance of a view toward a parking lot.
We upgraded to a Regency suite on Hyatt Gold Passport points (Join. It is worth it.) and were further upgraded to an Executive suite on arrival. The suite provided a comfortable living room, actually separated from the bedroom, ideal for working when the kid goes to sleep at 8 after swimming all day.
Suites and club level rooms come with access to the Regency Club lounge, providing an additional pool, breakfast, and an evening spread that the boy made dinner out of on more than one night. This is not a cheese/cracker/cheap wine token offering: the food was of very good quality, incredibly varied, and constantly refilled by a staff that seemed to be looking for ways to help. The club area is large enough that families with kids can sit away from adults looking for a quieter time.
Restaurants at the resort range include Italian (with a full menu, but they do have incredible pizza,) Thai (with an amazing range of curries, not just from the local area), a noodle bar at the pool, and a more adult, more modern cuisine place attached to the spa. Room service is very fast and of a very good quality, and made it possible for me to still have a good dinner after the boy went to bed. Of special note, the children's menu is actually good food: while obviously catering to simpler tastes, the quality and preparation remained of the same standard, and even the chicken nuggets (sick kids call for comfort food) appeared to have been actually made, not pre-prepared.
The pool is the main attraction for us: very large, separated into clear areas. There is a sanded area with a very shallow pool, a river pool, a waterslide with a pool area that concentrates most of the older children into one space, and a large central pool area good for actual swimming. The pool attendants go beyond the expected, proactively setting up lounges and offering dry towels and water.
We arranged transfers through the hotel, and while they were pricier than doing so directly, they made the whole process seamless, a great benefit when traveling with small children. You can pay for fast-track access at the Bangkok airport (We did this separately from the hotel,) which gave us a cart ride to immediate immigration clearance and a direct hand-over to our waiting car. Booking the service through the hotel increased the level of service amazingly: on the return, with a recovering but still sickly child, the driver was more than willing to slow down and drive "smoothly," taking extra time to get to the airport.
I travel far too much, and at most hotels usually start planning the next trip to stay somewhere else. We return again and again to Hyatt Regency Hua Hin, and on each trip seem to start planning the next trip to the same hotel. There are fancier hotels, and livelier beaches in Thailand, but for the value, quality, and consistently high service, this hotel cannot be beat.
- Official Description (provided by the hotel):
- Hyatt Regency Hua Hin is a premier beachfront resort ideal for families, honeymooners and couples who are looking for a relaxing and enjoyable vacation. The hotel enjoys a 250 meter stretch of prime white sand beach, plus lush tropical gardens and swimming pools. THE BARAI, the hotel's brand-new residential suite and luxury spa destination, is a sanctuary for beauty, pampering and wellness. ... more less
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- Also Known As:
- Hyatt Regency Hua Hin Hotel Hua Hin
- Hua Hin Hyatt Regency
- Hyatt Hua Hin