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“All the little things add up to a great stay” 5 of 5 stars
Review of Hyatt Regency Hua Hin

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Hyatt Regency Hua Hin
5.0 of 5 Hotel   |   91 Hua Hin - Khao Takiap Road | Prachuap Khiri Khan, Hua Hin 77110, Thailand   |  
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Ranked #7 of 131 Hotels in Hua Hin
Certificate of Excellence 2014
Melbourne
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
“All the little things add up to a great stay”
5 of 5 stars Reviewed October 14, 2012

We recently stayed at the Hyatt Regency for 9 nights and can thoroughly recommend it. We were a family of 2 adults and 2 children (7 and 9 years old).

CHECK-IN: At check-in we experienced quick and friendly service. We booked 2 standard rooms and luckily were upgraded to Regency rooms, at no extra cost. At all times, we found front desk to provide exceptional service, always with a smile.

HOTEL ROOM: Our Regency rooms were elegant and had that new feeling to them. The bathroom was splendid, nice separate bath, large shower with 2 shower heads and a separate toilet room. Plenty of drawer space and bench space, with lovely porcelain tiles throughout.

Our rooms were interconnecting via the balcony, so this might not suit very young children, but it was fine for our kids. The balcony that was huge and lovely to sit there and admire the hotel grounds.

Housecleaning did a great job cleaning our rooms (much better than our hotel in Bangkok). The turn down service was great, as we got new towels during the day and during the evening.

SERVICE: The service was excellent at the hotel. We found all staff friendly and willing to help. On son had his birthday and the hotel made a delicious complimentary cake for him; such a nice thought. Also, my daughter hurt her back whilst at the hotel (not the hotel’s fault) and needed the hotel nurse. She organized an ambulance for her, as a precaution. The hotel staff were outstanding here, they genuinely cared for her and assisted us all the way. Luckily she was fine, but we really appreciated the hotel’s help here.

RESTAURANTS: The breakfast was very good; there is a lot of choice and the service was efficient. Sometimes the breakfast was busy, but they catered for this by opening the Talay Thai restaurant to handle the extra people, which was fine.

We attended one evening for Thai Tapas at McFarland house. The food was very nice but the best bit was the location and atmosphere; a great evening sitting by the ocean in the balmy weather. We also ate at Talay Thai, which again had a lovely atmosphere, where the Thai food was nice, but not exceptional. The noodle bar beside the pool had good snacks, including reasonably priced kids meals (much better prices than the Hyatt in Bali). Again, service was excellent at all restaurants.

If I had one thing that could be better, that would be the choice of restaurants near the Hyatt. There really isn’t much within walking distance of the hotel, so you do have to commute to Hua Hin town centre for restaurants. This is only 10 mins and we generally paid 150 baht for a tuk tuk which fit all 4 of us.

LOCATION: Not in central Hua Hin, but not far away by taxi. The Cicada night market was right out the front of the hotel entrance on Friday, Saturday and Sundays. There are some massage centres and a tailor also near the hotel (didn’t use any of these). ‘Madam Laundry’ came in handy near the hotel and was cheap – 655 baht for 53 pieces of laundry.

WI-FI: We had excellent internet coverage and speed in our rooms. This was reliable (unlike our Bangkok hotel, which dropped out every time we logged in).

HUA HIN SHOPPING: In general we found the shopping to be OK, but it really doesn’t compare to Bangkok. So if you love markets and a bargain, Bangkok is much better for this. Having said that there were two markets which were good to walk around – Hua Hin Night Market which has a lot of seafood restaurants (they look a bit grungy, but we ate at some and didn’t get sick), and the Hua Hin ‘Grand’ Night Market (located next to San Paulo hospital).

POOLS: The hotel had a lovely pool, with a water slide (better for older kids). They had 2 areas for small children/toddlers, so the hotel caters well for children of all ages. There are some quiet areas for adults too, around the lazy river if you want to avoid families with children.

BEACH: The hotel was on the beach, where the water was clean. They have a very good stretch of sand, definitely one of the best in Hua Hin. We didn’t swim in the beach as there were jellyfish (we went in Sept/Oct).

KID’S CLUB:The kids club is not free and fairly expensive for what it offers.

Overall this is an excellent hotel, professionally run and truly 5 star. Beautiful grounds, lovely staff, great rooms and a nice beach. We found that the Hyatt got all the little things right and this resulted in a great holiday stay overall. Well done Hyatt Regency and thank you.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, November 3, 2012
Dear twin71

It was a great pleasure reading your notes about your recent experience at Hyatt Regency Hua Hin.

We are happy to know that overall you and your family had a comfortable stay with us.

Thank you for taking the time to highlight the entire experience in and outside the resort.

we look forward to your next family visit again to Hua Hin.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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889 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Top Contributor
56 reviews 56 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 10, 2012

Whoever designed this hotel really understood how to provide a completely relaxing environment.
The hotel is set among the finest tropical garden one can imagine. Sitting on the balcony enjoying the view of trees, plants and flowers and listening the wonderful bird song was a real treat. The swimming pool arrangement was exceptional and its close proximity to the beach completed the atmosphere. Food quality at breakfast was the best we have ever encountered. The varied selection of cold cuts, Asian and western dishes was very good - something for everyone. The room was fine and the staff friendly and helpful.
We will return for more!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, November 3, 2012
Dear Allheart

Thank you very much for sharing your recent stay at the resort and we are delighted that you had a relaxing stay in the comfort of the garden and pool setting of the resort. We appreciate your feedback about the quality and variety of the breakfast.

We hope to welcome you back to the resort in the near future.

Sincere regards
Sammy Carolus
General Manager
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Banbury
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 8, 2012

What a perfect place for a family holiday or a romantic break. Situated right on the beach, with a superb pool (inc water slide). Four excellent restaurants (one pool-side) offering a great range of food for all palates. Superb tropical gardens. Good air-conditioned rooms. The Barai spa is a real treat, as is the romantic dinner on the beach. Staff are friendly and helpful. Courtesy bus to and from Bangkok is useful. Good conference facilities. This really could not be faulted.

Room Tip: Rooms in Regency Club are larger.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, October 9, 2012
Dear Alansolicitor
Thank you very much for choosing to stay at Hyatt Regency Hua Hin. We appreciate your recommendation of the resort as the favorite choice for romantic break or family holiday. We are fortunate of having diverse grounds for everyone to enjoy.
We are delighted that you had the chance to experience THE BARAI as well as having the opportunity to enjoy the romantic dinner by the beach which we certainly can arrange for anyone's private celebration.
We are grateful for your support and we look forward to welcoming you back again to the resort in the near future.
Sincere regards
Sammy Carolus
General Manager
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Hong Kong, China
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 1, 2012

We just returned from a short break at this hotel and, as in my past visits, it was a wonderful experience. The staff are so friendly and the Barai Spa is one of the best I have experienced. we stayed in the Regency Club in a lovely room overlooking the Club swimming pool. It had a pleasant balcony where we spent a long time relaxing given the weather was not great, as is to be exoected at this time of year. Our visit to the Barai spa was one of the highlights - try the hot stone massage - incredible. However the most special moment was the Romantic Dinner I planned for my partner's birthday. Smiling staff led us down to a platform just above the beach where a table had been set up that was covered in beautiful white orchids and rose, with candles and flaming torches. It was amazing. We had a wonderful evening, with only the sound of the waves to make this a truly special occasion. Thank you to GM Sammy and all the amazing team for such a wonderful holiday. We'll be back!

Room Tip: We stayed on the top floor of the 3 storey Regency Club in 3319.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, October 3, 2012
Dear HongKong Fan
Our sincere gratitude for choosing to stay at our resort once again and it is certainly a great pleasure to know that you had a good time at the resort. Thank you for your kind testimony about the hotel's facilities, THE BARAI Spa, the beautiful romantic dinner that you had in one of the evening as well as the service from our team members. We will surely do our very best to continually extend our best care and attention.
We look forward to having the opportunity to welcome you and your partner back again to the resort in the very near future.
Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 1, 2012 via mobile

Dear Sammy,
We stayed at 3107 & 3106 for 5 nights and enjoyed the Regency Club. I personally travel around the world as well as my family and I must say that for long time we did not enjoy like this week in Hua Hin in your hotel.
I would like to thank personally to the club team who gave us great service and specially Ms. Mesaya (Mei) & Mr. Jiratit. You must be proud to have them in your staff.

Thank you,
Eyal Shamir

Stayed September 2012, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, October 3, 2012
Dear Mr Shamir

Thank you very much for your very kind message and we are happy to learn that you and your family had a relaxing stay at the resort.

We will be pleased to share your kind comments to Ms Mesaya and Mr Jiratit of whom both are our wonderful colleagues and certainly deserve the praise and recognition. You are very kind of highlighting both of them in this forum.

We hope to welcome you and your family once again to Hyatt Regency Hua Hin.

Sincere regards
Sammy Carolus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2012

It was my first time to Hua Hin which is 2.5 hours drive from Bangkok Airport to HR Hua Hin. The drive was smooth and I slept for at least 2 hours. By the time I reached the Resort, I was refreshed. I was given the newly refurbished room in the Regency Club Wing. My room had a balcony overlooking the Regency Club Pool and the view is stunning. Best part of the resort is the most stunning spa that I have ever seen. If you want a good massage in a magical place, Barai is the place you should be, the experience is unforgetable. My stay was wonderful, service from all staff was excellent, food was fantastic. Best hotel in Hua Hin. No Regrets.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, October 3, 2012
Dear Cyn362

Thank you very much for your kind testimony of your recent visit to the resort. We greatly appreciate your nice comments about the Regency Club room, the hotel's surrounding as well as THE BARAI Spa. It is indeed a must to visit THE BARAI Spa while ones are in Hua Hin to experience the journey to wellness and relaxation.

We look forward to welcoming you again in the near future.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 23, 2012

It is our luck this year to be the guests of Hayat Regency HUA Hin for the first time after spending almost 10 years in other 5 stars hotel in Hua hin. We stayed from 10 to 17 September . During our present stay in Hyatt Regency, we experienced the highest standard, excellent services, attentive, very friendly and genuinely helpful staff., and of course the extreme beautiful tropical area of the hotel. The hotel atmosphere made us feel like in paradise. You get this feeling as soon as you enter the lobby. The hotel is directly on the fine sandy beach, the rooms are very clean, twice a day. The breakfast buffet has great and quality variety and is a combination between European and Asian. We are grateful for our tourist agency who was not able to find us a room in our regular guest hotel. it is really our luck to spend such a relaxing vacation and definitely we wiill come back to repeat this memorable experience and we highly recommend this hotel. We would like to thank all staff starting from the front desk passing through the restaurants, room service and at the swimming pool for making our stay unforgettable and for the excellent hospitality at all levels .
H. F. Vienna

Room Tip: The hotel has many categories of rooms, our stay in the renovated Club rooms was excellent with a b...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HRHH, General Manager at Hyatt Regency Hua Hin, responded to this review, October 3, 2012
Dear Hani F

What a pleasant story that you have kindly shared and we are fortunate to have you staying with us coincidentally. It is nice to hear that you had a comfortable week with us and thank you for your kind compliments to the team members of whom they will be very grateful to hear from you and motivate them to consistently extend our best care and attention.

We hope to have the opportunity of welcoming you back once again to Hyatt Regency Hua Hin in the near future.

Sincere regards
Sammy Carolus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Hua Hin

Address: 91 Hua Hin - Khao Takiap Road | Prachuap Khiri Khan, Hua Hin 77110, Thailand
Phone Number:
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Hua Hin
#4 On the Beach Hotel in Hua Hin
#5 Business Hotel in Hua Hin
#6 Luxury Hotel in Hua Hin
#8 Romantic Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hua Hin 5*
Number of rooms: 213
Official Description (provided by the hotel):
Hyatt Regency Hua Hin is a premier beachfront resort ideal for families, honeymooners and couples who are looking for a relaxing and enjoyable vacation. The hotel enjoys a 250 meter stretch of prime white sand beach, plus lush tropical gardens and swimming pools. THE BARAI, the hotel's brand-new residential suite and luxury spa destination, is a sanctuary for beauty, pampering and wellness. ... more   less 
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Also Known As:
Hyatt Regency Hua Hin Hotel Hua Hin
Hua Hin Hyatt Regency
Hyatt Hua Hin

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