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“Great caring hotel” 4 of 5 stars
Review of Suan Bua (Salathai)

Suan Bua (Salathai)
1 Damnernkasem Road, Hua Hin 77110, Thailand
+66 32 512 021+66 32 512 021
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Ranked #15 of 391 Restaurants in Hua Hin
Price range: $10 - $100
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Outdoor seating
Dining options: Dinner, Reservations
Uk
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great caring hotel”
4 of 5 stars Reviewed August 22, 2014

We have stayed 9 times at the hotel, each time being most enjoyable and it has been lovely to meet some regular customers who have become good friends. This hotel is very special and proved to be of the highest standards in time of need.
Last January we stayed in a duplex ( as in the previous years) and my wife had a really bad fall when she tripped downstairs in the middle of the night. I cannot praise enough the hotel in the way they help us . Nothing was too much trouble, from cars to go for daily visit to the hospital to the lovely care my wife got from all the staff. We are looking to go back next January to our favourite hotel in Thailand.

  • Visited January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Hua Hin H, Manager at Suan Bua (Salathai), responded to this review, August 25, 2014
Dear CHBertin,

Thank you very much for taking the time to write about our Hotel and services.

Be ensured that we do appreciate your very kind comments and they will be shared with our entire team.
It is our pleasure to make your holiday’s valuable memories, and we are looking forward seeing you again in January at our Hotel and at our Suan Bua Thai Restaurant.


With our reiterated thanks and looking forward to be again of service to you in the future, we remain,

Sincerely yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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51 reviews from our community

Visitor rating
    33
    12
    4
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Aberdeen, United Kingdom
Top Contributor
61 reviews 61 reviews
20 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
“A great birthday meal”
5 of 5 stars Reviewed August 20, 2014

My sister and I decided to treat my Mother to a 80th birthday meal while on holiday in Thailand. We were not disappointed and the food that was served was absolutely divine. The service was faultless and to top it all there was a birthday cake, which complimented the food. Well done to all.

  • Visited August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Hua Hin H, Manager at Suan Bua (Salathai), responded to this review, August 25, 2014
Thank you very much for taking the time to write about our Thai Restaurant Suan Bua.

Be ensured that we do appreciate your very kind comments and they will be shared with our team in Kitchen and in Service.
We are glad to know you chose us to celebrate your Mother’s birthday and we hope to see you soon again for another important celebration.


With our reiterated thanks and looking forward to be again of service to you in the future, we remain,

Sincerely yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
81 reviews 81 reviews
27 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
76 helpful votes 76 helpful votes
“This is in the Centara Villa complex”
5 of 5 stars Reviewed August 4, 2014

Excellent Thai restaurant, can eat inside or outside beside a swimming pool. Service and staff excellent, name changed this year to comply with all Centara Hotels calling their Thai restaurants by this name.

Visited July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Hua Hin H, Manager at Suan Bua (Salathai), responded to this review, August 15, 2014
Dear Johng59,

Thank you very much for taking the time to write about our Thai Restaurant Suan Bua.

It is true that we recently changed our Restaurant name however; our facilities and our Teams both in kitchen and in service are still the same.

We definitely hope to welcome you again in the near future.

With our reiterated thanks and looking forward to be again of service to you in the future, we remain,

Sincerely yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
55 helpful votes 55 helpful votes
“Great buffet”
5 of 5 stars Reviewed July 1, 2014

Go on a Wednesday evening when they have a Thai music and dance buffet evening. It was a very good evening and the buffet food was excellent and there was sufficient choice to suit every taste.

Visited June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Hua Hin H, Manager at Suan Bua (Salathai), responded to this review, July 5, 2014
Dear jjkreading,

Thank you very much for taking the time to write about our Thai Restaurant Suan Bua.

Be ensured that we do appreciate your very kind comments and concerning our Food and our Service Team.
It is our pleasure to see you appreciate our “Hua Hin Night Market Buffet” (every Wednesday).

We definitely hope to welcome you again in the near future.

With our reiterated thanks and looking forward to be again of service to you in the future, we remain,

Sincerely yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
400 reviews 400 reviews
128 restaurant reviews
Reviews in 174 cities Reviews in 174 cities
208 helpful votes 208 helpful votes
“Thai Cuisine at its Worst”
2 of 5 stars Reviewed June 21, 2014 via mobile

Our family of seven with two kids decided to try the Suan Bua on our arrival day at the Centara Grand. With the drive from Bangkok, we want a simple evening with familiar Thai food. In addition, the environment and the atmosphere of the restaurant was appealing.

We ordered over six different dishes and few with double portion e.g. chicken wrapping, pad thai, lemon fish, two other fish dishes, and pineapple rice. When the food was served we realized that either the cook has limited experience with Thai cuisine or the food was meant for foreigner with toned down taste. After finishing our meal, I asked the waitress why the pineapple rice was so soggy since it was suppose to be fried rice in a pineapple shell. She could not give me an good answer but simply said the juice from the pineapple may mixed with the fried rice.

In our family we normally do not criticize the quality of the food while we were eating. However after the dinner, we all agreed that the food in the Suan Bua Restaurant was below our expectation.

Visited June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Hua Hin H, Manager at Suan Bua (Salathai), responded to this review, July 5, 2014
Dear Charn P,

Thank you for taking time to write a review about our Suan Bua Tha Restaurant!

We are sorry to read that you did not enjoy your dining experience at our restaurant.

We were surprised to read your comments about the taste of all dishes, as on the evening itself you have only mentioned that the “fried rice with the pineapple was soggy” according to our staff member.
Please accept our apologies if it was not to your taste, however as we use the fresh pieces of pineapple, the dish is likely intended to not to be dry.
We do sincerely regret that you only mentioned it to our staff when you were almost finished with your meal and that you declined our offer to cook a new dish or to choose a new dish from our menu.

Be ensured that our Thai Chef would have been happy to discuss directly with you on that evening, about the authenticity of our Thai cuisine.

However, we hope to welcome you again for a better dining experience with authentic Thai dishes.

Sincerely yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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