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“Our No.1 Hotel for my family!” 5 of 5 stars
Review of Dusit Thani Hua Hin Hotel

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Dusit Thani Hua Hin Hotel
4.5 of 5 Resort   |   1349 Petchkasem Road, Hua Hin 76120, Thailand   |  
Hotel amenities
Ranked #10 of 128 Hotels in Hua Hin
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Our No.1 Hotel for my family!”
5 of 5 stars Reviewed March 31, 2013

This is our 6th trip within past 12 months to Huahin. Eventhough the hotel is more than 25 years old, its charm has never ended. I knew this hotel firstly from my father in law, who is a regular guest since he just got married. Ever since, we mostly stayed in this hotel due to couple reasons below.

The hotel was designed nicely, which it will fit most of generation, my kids, myself and wife, and my parents. Swimming pool is very large, divided to 3 sections, jacuzzi - adult - kids. Guardians are always there to monitor.

Beach front hotel, with kids activity in the weekend, such painting and kite-ing etc

All staffs, no matter from lobby, reservation, restaurant, swimming pool will show their smile and happiness to welcome us, and offering if they can help something.
Surely we could not expect this 100% perfectly as human, but i found the effort to show Thai Hospitality is excellent.

Large garden, good to walk in the morning....

I am quite disagree for some of comments telling this hotel is not new, NO WAY!
For me, it is like young people dont like classic Roll Royce.... and prefer new budget car!

Room Tip: Choose room facing swimming pool or sea view!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusit_Hua_Hin, Executive Assistant Manager at Dusit Thani Hua Hin Hotel, responded to this review, September 6, 2013
Dear MamadLembang,

Welcome back. Thank you for selecting Dusit Thani Hua Hin as your home away from home and taking time out to leave a review of your stay on tripadvisor.

We are delighted that overall you were satisfied with our service standards and your kind words will be of great motivational value to all of the staff as we endeavour to maintain and improve Dusit Thani Hua Hin’s exceptional standards of Thai Hospitality.

In closing, on behalf of the entire team, I hope that we shall have the opportunity of welcoming you back again during your next trips in the not too distant future.

Warmest regards,
Diana Moore
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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744 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2013

We had heard rave reviews of the Dusit Thani in Hua Hin when we first booked. We were looking for an laid back beach holiday and the hotel delivered completely on that count with matchless luxury added.

The private beach, pool and the environs make for an amazingly romantic holiday and we were totally charmed by the attention to detail and the level of service that was investing in all aspects of our stay. Furthermore added facilities like the late night market shuttle to Hua Hin city proved that the hotel was not only focused on superlative luxury but also on providing guests with exceptional value.

Room Tip: Just go stay there.... its a phenomenal experience
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusit_Hua_Hin, Executive Assistant Manager at Dusit Thani Hua Hin Hotel, responded to this review, September 6, 2013
Dear TZK999,

We very much appreciate your selecting Dusit Thani Hua Hin as your holiday destination and taking time out to leave a review of your stay on tripadvisor.

Furthermore, it is good to know that you enjoyed the service from our team during your stay and your satisfaction will be made known to all of the staff. Kind remarks are always a great tonic for us all.

We do hope that before too long we shall have the opportunity of welcoming you back to Dusit Thani Hua Hin and enlighten your stay yet again.

Warmest regards,
Diana Moore
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 30, 2013

Our experience at the hotel was terrible. Even though, as a property, the hotel was excellent, our room experience was terrible. Even though they knew we were a couple, the room was equipped for a single traveler. The bedroom slippers had blood stains, the shower did not work, etc., etc. The staff were rude because we were in a budget package.

Room Tip: Avoid this hotel as there are better options
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana M, Manager at Dusit Thani Hua Hin Hotel, responded to this review, April 1, 2013
Dear ZubinC

Thank you for choosing to stay at Dusit Thani Hua Hin.

We are disconcerted to hear of your unpleasant experience. We have set very high standards in our customer service extending the Dusit Thai graciousness and ensuring that all our guests have an exceptional memory of their stay witih us. We have consistently received praises and compliments regarding the friendliness and helpfulness of our staff. In fact we have many guests who returned to our resort year on year as they felt being welcomed by our team into the Dusit 'family'. We are disappointed to learn that on this occasion, you felt otherwise.

We appreciate your comments regarding your less than satisfactory experience of our room. We will undertake to review our housekeeping procedures to ensure similar incident does not occur again.

Thanks & regards.

Diana Moore
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

So many hotels in Thailand have been opened with a total lack of any evidence of "Thailand". The Dusithani in Hua Hin is not one of these! Beautifully decorated and designed elements throughout the property are constant reminders of the Thai culture and traditions. And yet, we had the best Pizza at their Italian restaurant at their Italian restaurant. The staff is courteous and informative.
The rooms are clean and technology is up to scratch! The executive lounge has s few too many kids, but what the heck, its a resort! Rocco recommends the Thai red wine, which turned out to be a big surprise! Well done, thank you all ......will be back!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusit_Hua_Hin, Executive Assistant Manager at Dusit Thani Hua Hin Hotel, responded to this review, September 6, 2013
Dear 1gazza2,

Thank you for choosing to stay at Dusit Thani Hua Hin and we do very much appreciate your taking the time to post a review of your visit on tripadvisor.

We are grateful for your positive comments and are pleased to know that you were touched by our Thai senses as well as meals at our San Marco Italian restaurant. These will be shared with the entire team as kind words do provide great motivation to continue offering the gracious Thai service standards we strive for.

All of us at Dusit Thani Hua Hin hope that it will not be too long before we have the pleasure of welcoming you back to our resort again.

PS. We are delighted that you enjoyed the 'Monsoon Valley', Thai wine, from the local vineyard.

Warmest regards.
Diana Moore
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013

My family love sea, sand and sun so we checked in at Dusit Thani Hua Hin. We chose Club room because we read from Tripadvisor and many people suggested this kind of room. My family were satisfied with everything we found there. I read about Club staff especially Eve that many guests talked about her and when I met her, all of us agreed with other guests. She is the most beautiful , polite, and always takes care of all guests in the Club Lounge. Others are very well also such as Radha who tried to look after the guests. The rooms my family stayed are quite unique, I like antique so i don't mind to stay in the old styled room like that. We enjoy the swimming pool and the pool area and we love breakfast, plenty of food and with the best services. We talked to each other that we will come back again,

Room Tip: Ask for Club room that faces the sea view.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusit_Hua_Hin, Executive Assistant Manager at Dusit Thani Hua Hin Hotel, responded to this review, September 6, 2013
Dear Sanjay S,

Thank you for choosing to spend time with us at Dusit Thani Hua Hin during your recent visit to Hua Hin and for finding the time to post your comments on tripadvisor.

We are delighted that overall you were satisfied with our service and your stay, your kind words will be of great motivational value to mentioned club lounge staff and all of the staff as we endeavour to maintain or improve Dusit Thani Hua Hin’s good reputation.

In closing, on behalf of the entire team, I hope that we shall have the opportunity of welcoming you back again in the near future.

Warmest regards,
Diana Moore
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 25, 2013

The hotel was clean, very large, the had a good buffet a few night whilst we were there with some all inclusive wine deals which was good. The club room in the hotel is nice and quiet and they have a good selection of nibbles. The room was ok, for the money I have stayed in more fancy rooms than this, but personally that's the type of room you get for 3000 baht a night elsewhere, not nearly 7000.
The swimming pool is very big and have a nice bit for kids to plan in. The beach as with all beaches in HuaHin is very small behind the hotel, the sea they advise not to go in due to jelly fish.
They did have renovation works going on in the rooms near by and this started early even on Saturday and Sunday.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusit_Hua_Hin, Executive Assistant Manager at Dusit Thani Hua Hin Hotel, responded to this review, November 28, 2013
Dear Adam K,

Thank you very much for selecting Dusit Thani Hua Hin as your holiday destination and taking time out to leave a review of your stay on tripadvisor.

We are pleased to learn that you enjoyed with our facilities, especially our renowed swimming pool, as well as the service from our Dusit Club. For instance, please accept my deepest apology for the inconvenience cause during your recent stay. We would like to update you that we currently gradually refurbishing as well as updating our rooms without disturbing the privacy and well-being of our guests.

We do hope that we shall have the opportunity of welcoming you back once again to Dusit Thani Hua Hin and deliver you an exceptional hospitality.

Warmest regards,
Diana Moore
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 23, 2013

Have just returned from wonderful trip of australia and ending with 4 nights at the dusit hua hin.What a great place and what wonderful staff.We had a club room which was great..My husband was taken ill and had to be taken to hospital,the staff really supported me.Every day the resident nurse would come with me to visit him and help with the language problem and they transported me with no charge.When he returned they all made him feel very special.The hotel is right on the beach with no charge for wonderful chairs.They are all very polite and nothing is too much trouble.It is a beautiful hotel and I would reccomend it to everyone.There were many people who come every year and stay for 5 weeks at a time.The only down side is Hua Hin is very seedy,the worst market with nothing to buy.My husband was delighted.

Room Tip: pay a bit more for a club room,its worth it.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusit_Hua_Hin, Executive Assistant Manager at Dusit Thani Hua Hin Hotel, responded to this review, September 6, 2013
Dear eleanorp,

We very much appreciate your selecting Dusit Thani Hua Hin as your vacation destination and taking time out to leave a review of your stay on tripadvisor.

Furthermore, it is good to know that you enjoyed the service from our team during your stay and your satisfaction will be made known to all of the staff. Kind remarks are always a great tonic for us all.

We do hope that before too long we shall have the opportunity of welcoming you back to Dusit Thani Hua Hin and pampering your stay yet again.

Warmest regards,
Diana Moore
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Thani Hua Hin Hotel

Address: 1349 Petchkasem Road, Hua Hin 76120, Thailand
Location: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Hua Hin
#4 Top resorts Hotel in Hua Hin
#5 On the Beach Hotel in Hua Hin
#8 Spa Hotel in Hua Hin
#9 Luxury Hotel in Hua Hin
#9 Romantic Hotel in Hua Hin
#11 Family Hotel in Hua Hin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit Thani Hua Hin Hotel 4.5*
Number of rooms: 296
Official Description (provided by the hotel):
Dusit Thani Hua Hin hotel occupies a special place within a region known for its spectacular natural beauty along the west coast of the Gulf of Thailand. The coastal town of Hua Hin retains the serene Thai charm that has captured the aristocratic imagination and made it a favoured summer retreat for the Thai Royalty since 1920’s. Conveniently located just 2.5 hours from Bangkok by car, its fine sandy beach, superb tropical climate and lush greenery provide the ideal luxury resort atmosphere. Commanding an unspoilt beachfront location, the spectacular Dusit Thani Hua Hin hotel combines sumptuous comfort with wondrous classic traditional style. An ornamental lake, lily pond and tropical gardens flank a magnificent swimming pool. For guests desiring a self-contained resort the luxury hotel provides well-appointed guest rooms, a range of dining and entertainment options, and a variety of sports and recreational facilities including water sports, tennis and squash courts, fitness centre and a horse riding track, plus the tranquil Devarana Spa, Hua Hin for ultimate pampering. With its legendary events and pampering service, the Dusit Thani Hua Hin hotel has been accorded a reputation as the Thai beach resort of choice for Thai aristocracy. ... more   less 
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Also Known As:
Dusit Thani Hua Hin Resort

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