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“Tune? More like out of Tune” 2 of 5 stars
Review of Tune Hotel Hat Yai

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Tune Hotel Hat Yai
2.5 of 5 Hotel   |   152-156 Niphat Uthit 2 Road, Hat Yai, Thailand   |  
Hotel amenities
Ranked #4 of 68 Hotels in Hat Yai
Phoenix, Arizona
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
“Tune? More like out of Tune”
2 of 5 stars Reviewed October 25, 2012

First the good things.

The bed is comfortable. The location is convenient (not great but okay). The staff is friendly.

That's it.

It's overpriced (for what you get). I understand the a la carte pricing. But at $25 US (what I paid), I could have gotten a better room in another hotel that included 24 hours of electric and AC. It's overpriced for Hat Yai, which has a very competitive hotel market.

The internet is unreliable at best, when it works, is very slow. (Read other reviews about this.) So if you're dependent on internet access stay away. Very far away. The staff is friendly, but they're absolutely no help with 'net issues. They offered me lobby computers, but I needed to work on my laptop with my files. They couldn't help me with that.

There is no restaurant in the hotel. So if you're hoping to relax at breakfast and run back up to the room for a couple of minutes and then go out, rethink those plans.

The windows don't open. So if you're hoping to cheat the AC meter and get fresh air, you won't be able to. Also turning off the electricity seems to turn off the "Do Not Disturb Sign."

I didn't have a shower door in my bathroom, so the mirror steamed up horribly and everything in the bathroom was soaking wet.

A previous reviewer complained of his room being like a prison cell. That is very apt. Paint scheme is white and gray and the walls lack schlocky hotel paintings. Instead they have ads for internet sites that have more ads (all family friendly so no worries there). To me it was sort of the final insult. I don't enjoy hotel art but I really dislike staring at ads.

The place is fairly noisy. Hard wood floors, bare concrete walls and lots of echo. Again, rather prison like.

I stayed here because I wanted to try the Tune concept. I won't make that mistake again. If the rooms were half the price (i.e. $12 US plus a la carte) it might have been worth it. As it is, the hotel is priced like an upper mid range Hat Yai hotel with the amenities of a down market hotel. And the internet service in the hotel is absolutely atrocious.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Penang
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 4, 2012

Location: Strategic. Smacked near shopping and street food area.
Clean, yes. Maybe because it is newly opened? Probably. But you know Tune Hotels are always clean.
Superb bed as advertised.
Clean, spacious (spacious, for Tune's standard) bathroom/toilet.
Superb shower head. Yup! I love them 'rain' shower heads.
Value-for-money (with WiFi, TV, Aircond) thrown in when you book through Agoda. Not to advertised, but that was what I got.
Security features on accessing the elevator - you know when in Hat Yai, when there's no access security, there may be people knocking your door late at night offering 'services' ;-)

Room Tip: If WiFi is your lifeline, stay away from from 506. Weak reception. Very weak.
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George Town, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 28, 2012

Value for money, paid only less than THB500 for 2nights stay. It was a great offer, grab it during promotion. Keep checking on their official web for good bargain.

Room was big and spacious, with 5 star hotel bed standard. Bathroom equip with big and powerful rain shower. Need to pay for aircon and WIFI if you need them. Do not provide toiletries, bring your own towel (it can be purchase at front desk as well at a certain amt). Comes with a safebox (FOC).

Bad point is there's no fridge in the room.

Security wise was OK, you will need to scan your key card to access the lift to your room.

Location was great, walking distance to Odean and Robinson (approx 5mins). Night time was a bit quite at that area.

Late check in time : 2pm
Early check out time : 11am (can extend t o check out time 2pm at a certain additional $)

Coming back for the same hotel for next trip!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kuala lumpur
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 20, 2012

We went to Hatyai recently (from 17th - 21st August 2012) and was very pleased with our stay at Tune Hotel. But maybe Tune Hotel should consider allocate hot and cold water dispenser at the lobby of each level for their guests instead of over the counter. It's kinda of inconvenient for people like me who only drinks hot and warm water. It's not too costly I guess or maybe they can charge each guest ThaiBaht 10-20 per room.

Overall we are satisfied with their service. The room is spacious, clean and aircond is cool. Bathroom is clean and nice too. Location wise is good. It's easy to roam around...out of the hotel can easily find food for breakie and dinner can just walk to nearby hawker stalls. Lee Gardens Plaza, Robinsons, etc just a stone throw away from Tune Hotel.

Room Tip: We stayed at Level 5...rooms 506, 507 & 509
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 11, 2012

Cheap! Paid SGD 25 for a room, a night. Clean. Bed is comfortable but pillow is not - just to flat to feel that one is resting on a pillow!! Booked a twin room which is meant for 2 pax, but only given one set of towel. Doesn't really make sense to me. Have to pay for TV and aircon and wifi separately. A hotel but not a hotel kind of feel. Weird. Pretty new and creative business concept there. Love the TV that allows you to take pictures at the lift lobby. Even my 90 year old grandpa enjoys.

Likes: New and clean.
Dislikes: TV, Wifi, Aircon have to be top-up.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ko Lipe, Thailand
2 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2012

After staying in Cathay Guesthouse, Louise Guesthouse and King's Hotel over the last few years, I was thrilled when I found out that the Tune Hotel chain would be coming to Hat Yai. I've stayed at their KL downtown and KL airport locations and was very impressed at the incredible value for money on both occasions. But my stay at their Hat Yai location really blew me away when it came to value for money. We paid 350 THB for a massive double room (booked online). It was spotless, with the fantastic shower and bed that I've come to know and love from this chain. And as in their other locations, the ceiling fan was incredibly powerful, keeping the room cool enough that you don't need aircon. But it's their pillows and duvets that I blow me away. If this isn't 5 star quality at 1 star prices, then I don't know what is. No other budget hotel/guesthouse/hostel I have ever stayed in has come close to matching the quality of these pillows and duvets. And the best part is that they are clean, super clean, along with the rest of the room and bathroom. Don't forget to bring your own towel and toiletries. Highly recommended.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 6, 2012

Brand new and spacious hotel room, located a bit far away from the main shopping location but still within walking distance ... Staff was very friendly and of course no complaint as you pay what you get. The bed was a bit small and hard

Room Tip: Ask for rooms that is not facing the streets
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Hat Yai

Address: 152-156 Niphat Uthit 2 Road, Hat Yai, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Amenities:
Business Center with Internet Access Spa Wheelchair access
Hotel Style:
Ranked #4 of 68 Hotels in Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Hat Yai 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Highly visible and right in down town Hat Yai, the Tune Hotel Hat Yai is in the perfect location in this busy southern Thailand city whether you are exploring its leisure activities or travelling for business and expecting a safe, clean stay that is also great value for money. Set in a safe and clean environment, Tune Hotel Hat Yai is home to 148 bedrooms with extremely comfortable queen-size or twin single beds with Tune Hotel’s famous duck down quilts and pillows, providing a homely night’s sleep at a value price point. Every room also contains a power shower, ceiling fan or air conditioning, large flat screen television, WiFi internet access, safe and a hair dryer.Inter-connecting and wheelchair access rooms are also available.The hotel is also home to the award-winning and newly opened Thai Odyssey Spa. The spa offers a full range of services from body scrubs, facials and local beauty programmes to an extensive range of traditional Thai and international massage techniques.There are also two fully-equipped meeting rooms in the Tune Hotel Hat Yai which can cater to meetings in various configurations, including 70 delegates theatre-style, 40 in a class-room format and 24 in a boardroom layout. ... more   less 
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