We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and Good Hotel!” 4 of 5 stars
Review of New Season Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added New Season Hotel to your Saves list
New Season Hotel
3.0 of 5 Hotel   |   106 Prachathipat Road, Hat Yai 90110, Thailand   |  
Hotel amenities
Ranked #6 of 70 Hotels in Hat Yai
Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Clean and Good Hotel!”
4 of 5 stars Reviewed August 2, 2010

This is one of the newer hotels in Hatyai and it is bigger than Mayflower down the road. A clean, comfortable hotel that is under RM90 per night. The shopping streets are nearby and we normally stay at this hotel if it is available. Car park is opposite the hotel and they do have covered bays too. Recommended hotel. Never tried breakfast at the hotel because we always find local breakfast better ;-)

  • Stayed November 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

116 reviews from our community

Traveler rating
    8
    78
    25
    2
    3
See reviews for
20
12
9
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Thai first
  • Any
English first
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2010

I recently stayed at New Seasons for a business trip. Being a hardcore business traveller, the hotel is one of the worst hotels I have stayed. Although there is free interent access in the room, I will still try my best to avoid it for her poor service. Here is why,
1. No iron board and iron in room or upon request.
2. The hotel laundry damaged my pure white shirt. The clothes returned with ballpen ink mark all over the shirt. The hotel staff couldn't bother to do anyting but staring at me when I complained.
3. No kettle for boiling water.
4. Hair dryer is provided upon request. And it's purely by luck if you get one as there are limited number of hair dryers.
5. Breakfast is a disaster. My secretary booked the hotel room with breakfast. It turned out to be a big money waster. There is only pat thai, fried rice, toast and fake orange juice.
6. No business center for after hours meeting.

The verdict: Definitely not a business traveller friendly hote.

  • Stayed July 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 27, 2010

Prior to visiting Hatyai, I read up on the hotels and was quite paranoid about the write-ups on how rundown and bugs infesting the rooms, and so I was very cautious on which hotel I would be checking in to.

Trip Advisor's hotel reviews is really beneficial, and I ended up trusting one of their reviews on New Season Hotel.

The Junior Suite's spacious and the first thing you see as you enter is the living room with 3+1+1 sofas. Most reviews complained on Hotels toilet being too crampy and dirty, but not for this one. The toilet has a big standing shower and a bathtub. Most importantly, it's clean and bugs free :)

Another plus factor: Free hi-speed internet and Wireless Internet any room.

U can read more about it at my personal blog toliveishappiness.blogspot.com.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shah Alam
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 11, 2010

Fairly new hotel and clean roooms. Just 5 minutes to Salma Restaurant (Halal). This hotel is normally full but you need to book early. Rates are reasonable but it was expensive during the Malaysian Agung Birthday Holiday. Breakfast spread are rather limited but okay for the price they charged. Its a walking distance to the heart of town-Pink Lady, Odeon Shopping Centre and plenty of reflexology centre aroud it.

  • Stayed June 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed June 7, 2010

Hat Yai ! Well, it must have been 3-4 years ago since I stayed there last time. Which was a rather unpleasant experience back then, with a large variety of “critters” in my room including bedbugs, although the place where I stayed at that time was called a “Deluxe Hotel”. This actually already says a lot about the standard of the hotels in Hat Yai in general, which I think are the lowest all over Thailand (and I have been staying at approx. 200 hotels in Thailand over the years) . Every third building in downtown Hat Yai seems to be a hotel, though the occupancy-rates can easily hit single-digit percentage-numbers during weekdays in the low season. Due to the lack of guests (economical crisis, the unrest in the Southern provinces with bombings in Hat Yai, and the riots in Bangkok as the latest addition – all that doesn't really help the tourism in Hat Yai) the hotels seem to suffer from an extraordinarily bad maintenance, even by Thai standards. Therefore, this time I decided to stay at a hotel that is rather new and consequently, not rundown (yet).
in-room Internet is essential for me too, as I have to work online at least 3-4 hrs a day. And then the location should be central, without suffering from too much street-noise.
I ended up choosing the NEW SEASON HOTEL, and it indeed appeared to fulfill my requirements. I took a lot of pics, pls check them as pics often say more than words.
Arriving at the hotel, you better should not expect a warm welcome, or should I say, better not expect any welcome at all. The two stony-faced female staff didn't actually bother to acknowledge my existence at all, until I dared to approach them, after that they had no other choice than dealing with me. But do not expect any smile on their faces.
Even worse, they asked me if they could KEEP MY PASSPORT, which is illegal, because as a foreigner, you are required to carry your passport with you at all times when in public. Such policy is absolutely unacceptable ! In addition, virtually everywhere in the hotel you find signs, warning you like: “FINE for THIS: 1.500 Baht” “FINE for THAT: 2000 Baht”..... “carpet per point if dirty 500 Baht” so be careful, whatever you do, you may occur a fine..... even the “misuse (?) of the key-tag” in the room (see my pics!) will set u back 1.500 Baht ! Removing the kettle from the room or breaking it will cost u 1.000 Baht, though: there wasn't even a kettle in the room! HOHOHO ! Funny, aren't they ? Maybe the management would be better off to teach their staff some hospitality rather than inventing new fines for any wrong step you make.... but they are probably too busy all day with inventing new “FINES” which they can charge to guests, and “hotel souvenir pricelists” (it contained near to 60 items – never in my life I have seen anything like that before), so they do not have time for that.
thank god the bellboy on my arrival was of a different breed, he was friendly, cordial and helpful (he immediately realized I would want to use the wired internet and asked the reception for a LAN-cable without me requesting this yet). Actually the bellboys (the other ones on my departure were pleasant as well) were the only staff I encountered in the hotel who understood the meaning of “hospitality”. The room was in good condition, I got a high floor as requested, though the walls are very thin, so I witnessed almost every “activity” of my noisy Chinese neighbors. The location of the hotel turned out to be better than expected, because LEE PLAZA, which is considered the Center of town, was virtually just a stone-throw away, much closer than it appeared on the map first. Even though the location was very central, my room did not suffer from street noise (9th floor). The windows did shut properly, blocking most of the street-noise, and after 9 pm or so, the traffic thinned out almost completely anyway. Please see my attached pics to get an impression of the room. The room had a table big enough to be used as a working desk, two arm-chairs, and the bed was pretty big, though it was actually not really one King-size bed, it was 2 mattresses put together, but that's okay. Room had a fridge stocked with drinks, plus snacks and....ermmmm.... 2 packs of condoms. All at acceptable rates by Thai standard. Same goes for the room menu, quite a big selection of dishes at moderate prices. Didn't use the laundry service, but prices were moderate too by Thai-Hotel standards (40 Baht per shirt). Two bottles of free drinking water were provided, but no kettle and no coffee-/tea-making facilities, which a hotel in that price range should have. Though the hotel is relatively new, the carpet already looked worn somehow. room hat a safe too. Bathroom was spacious and clean and came with a tub, bath- and hand-towels, plus basic amenities, but I did not see a hairdryer (certainly can be borrowed from reception if u ask). Aircon strong and not noisy, small TV set (no flat-screen) with a plethora of channels (I stopped zapping at channel 62 or so), almost entirely Thai. As I did not know how early I would have to leave the next morning, and as I expected the BF to be a forgettable “set-BF” rather than buffet-style (due to the general low occupancy in Hat Yai during the week), I tried to find a booking-website that offered a “room only”-rate, and found that in “sawadee”, where I was offered a room-only rate at 1.000 THB. Overall, I would not mind to stay there again and recommend this place to others. Hopefully they will teach their front-desk staff to be a little more welcoming to guests (which actually pay for their salaries) and remove 80% of those annoying “a FINE for everything” - signs. If you liked my review and my pics, please give me a positive mark, thank you ;-)

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 3, 2010

I stayed at New Season Hotel for 3 nights over a business trip. Overall, I found that this hotel is pleasant. The hotel staff were very friendly and attentive, including both the reception and housekeeping.
In addition, it is about 7 mins walk to the "city" where you will be able to find many restaurants, fast food outlets and major departmental stores.
In terms of cleaniness, it isn't the best but it is sufficient for a comfortable stay.
I will definitely go back and recommend to any who is looking for somewhere, safe and reasonable.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 24, 2010

Spent one night at New Season. Came from Penang by train to catch the bus to Phuket the next morning. Hotel is walking distance from train station as well as massage, shopping, restaurants. Overall room was fine, but could've used more maintaining over the years. No big deal stuff such as older furniture, as well as scratched headboard on bed. Bathroom could've been cleaner as well, mostly dust and cobwebs. Room service food was good but staff barely spoke english which made ordering confusing. Overall, great place for overnighter.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to New Season Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Season Hotel

Address: 106 Prachathipat Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #6 of 70 Hotels in Hat Yai
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Season Hotel 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Asiatravel.com Holdings, TripOnline SA, Odigeo, Hotels.com and Agoda so you can book your New Season Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage New Season Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.