Im staying im Penang & have travalled HatYai three times.All these times me,my wife & 3yrs son stayed in this hotel.I book the hotel from v friendly agent.Only pay direct to agent.Hotel is fairly ok & value for money.We cannot expect 5* service in budget hotels.The restaurant is also very good with nice food with low price.But breakfast is a problem.Thru out my 3 trips we found the same old brkfast.They shud change menu to make customers happy.Cleanliness is also a bit below.They have two different wings, old & new wing.We always stayed at new wing.But we found the beds were not cleaned properly or hygenically.We have seen "sex-outcomes" from the bed & was very yuck for us & even for our kids hygine.Eventhough its a budget hotel,pls keep it clean & hygine.The hotel spa is not tat good compare to Thai-specialities.To make it short I wud say if they keep more clean,this is one of the best for travellers in HatYai. Thanka.
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