We stayed at the La Luna hotel last week and were pleasantly surprised but there were also some rather unpleasant surprises.
Our rate included Breakfast and dinner vouchers.
Arriving was easy, as we were driving around Chiang Rai the directions given were spot on and we never got lost once.
Checking in was very straight forward and our luggage was brought from the car to the chalet by two very pleasant porters. The news-papers from the lobby which we grabbed not having read much international news recently were three days old.
To get to your room you have to walk through some very lushly planted somewhat wild gardens with many palm trees. In the midst of this they have a large bed of plastic orchids which is somewhat out of sync. In the main a nice informal setting.
The chalet style rooms arranged more or less around a swimming pool were large clean and pleasant . Obviously this hotel has seen better times but the room was a nice surprise. We weren't looking for six star resort as we were travelling around in a car and spent very little actual time in the hotel. We had just been staying in Chiang Mai at the Rachamankha hotel so were very surprised to find a nice large room not a tiny one we had at Rachamankka for more than double the price, a very satisfactory bed (unlike before) and a pleasant setting. Only comments on the room was that the sheets and covers had a few small stains but otherwise it was perfect for the price and we slept extremely well. Nice to see and drink bottled water in glass, it was complimentary, it's far nicer and healthier than plastic bottled water which in the tropics especially turns nasty very quickly.
On the down side the food was terrible absolutely horrible no question.
The breakfast buffet was to die from not for. Nothing was freshly prepared, everything was the lowest possible quality and grade and the selection very poor, both the Western and Asian food. For example the jams all two of them were that extremely artificial stuff coloured like what I expect napalm to be, iridescent pink and orange, the bread white only and sweet with the texture off cake, the meats like the sausage were just too horrible looking to even attempt. The worst items were the cooked ones, congealed fried eggs that looked like they had been made a week before, rubbery and stale. English is not best understood but thats not a problem however when i tried to get two freshly fried eggs this was an instant problem and I was served up two ice cold congealed eggs waiting in store to replenish the ones already languishing, there seems there was no cook. We travel with our own coffee so this was no problem as we had in the room but I tried some and it was very cold along with everything else but tasted OK.
We threw away our vouchers and ate out the next morning down the road, there is a very nice breakfast place with decent food and coffee but its a drive away not a casual stroll.
Dinner was a little better this was served in another restaurant, better in that everything was hot and freshly made but not nice anyway. A lot of bone and grizzle and hardly any meat the curries weren't up to scratch and everything was just generally poor quality. We threw away our dinner vouchers too and ate somewhere else.
The swimming pool is nice but as with many in South East Asia the water was warm which isn't nice when the temps are so high, but it was good to get wet at least after a long days driving. We ordered two cocktails at the pool on the phone as there is no pool attendant or staff mine was a gin and tonic which came as a gin and soda water and extremely strong, there were three of them as we were told it was happy hour? Gin and soda water is horrible however my friend drank all three and got drunk as a skunk as he had a rum and coke as well just two of them as we were told it was happy hour? A bit random but they were cheap and some of us were happy.
I think if you want a decent quality bed and a good room for really not that very much this is the place.
I don't know though how this hotel gets three and a half stars it's an honest two stars at the most on any international scale. If it wasn't for the room being completely satisfactory it would be a complete dive. I also think if the food was only half decent it would be a very good three star hotel and excellent value.
Rooms seem to be all much the same, though a pool view gives you a bit more feeling of space to loo...
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