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“Rooms and hotel was lovely and peaceful.” 5 of 5 stars
Review of Le Meridien Chiang Rai Resort

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Le Meridien Chiang Rai Resort
5.0 of 5 Hotel   |   221/2 Moo 20, Kwaewai Rd | Rop Wiang, Chiang Rai 57000, Thailand   |  
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Ranked #3 of 107 Hotels in Chiang Rai
4.5 of 5 stars 1,046 Reviews
Palm Harbor, Florida
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
“Rooms and hotel was lovely and peaceful.”
5 of 5 stars Reviewed February 8, 2013

Upon arriving at this property- we walked into the expansive lobby to a great view of the grounds. Check in was efficient and someone from the hotel walked us to the room. The room exceeded our expectations. It was large , comfortable and clean with a great balcony . The beds and pillows were super comfy. Pool and poolside bar were our first stop after a long day and it did not disappoint. The breakfast buffet at 25.00 was little pricey but it did offer a lot. However we chose to order off the menu and although the breakfast was delicious- allow plenty of time - it took over an hour to get our food. We were there three days and the service did not get any faster . They were very slow to even brig coffee and getting a second cup was just as challenging . The food was great once it arrived. Overall- I thought the property was spectacular but it did lack a little warmth. Maybe just a little more service and you would rise another star! I would definitely recommend to my friends and would not hesitate to return there myself.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaud M, Manager at Le Meridien Chiang Rai Resort, responded to this review, February 9, 2013
Dear billanddeb34683,

First of all, thank you for staying with us earlier this year and thanks a lot for your great review about Le Meridien Chiang Rai Resort.
I'm thrilled to read your comments about the resort, its lobby and the comfort of our rooms
Although it is good to read your positive feedback about the pool and its bar as well as the quality of the food, I'm really concerned about the breakfast experience.
It is unacceptable you had to wait over an hour to get your breakfast served and I'm desappointed to read our service at the restaurant was so slow.
I'm sorry we did not get a chance to meet during your stay. Did you reported this issue to any of the managers on duty? It would have been easy to fix.
Please accept my sincere apologies for this but thank you very much for your recommendation anyway. I'm glad to read the food was good once it arrived!
We all look forward to welcoming you the soonest in order to shaow you the real and impeccable Le Meridien service.
Best regards and thanks again.

Renaud Mahe
Director of Food & Beverage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,046 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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English first
Amsterdam, The Netherlands
Top Contributor
116 reviews 116 reviews
63 hotel reviews
Reviews in 53 cities Reviews in 53 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 7, 2013

Le Meridien Chiang Rai is a beautiful resort, and a great way to experience a less hectic and touristic Thailand. The grounds of the hotel are stunning, on the banks of the river Mae Kok. The reception of the hotel introduces you to the calm that surrounds the whole place, with the open air desks, the concierge, and the great views on the field and the river.
The rooms have a sleek and modern furniture, and are provided with anything you would ever need - including easy connections to hook up your computer to the tv.
The views from the rooms (I stayed in a grande deluxe room, which is the standard upgrade for spg platinum) are gorgeous, you really have the feeling that you're on holiday when you enter this property.
There's a really nice bar by the pool, or better pools, since there are 3 infinity pools overlooking the river and the hotel grounds. And another bar (Latitude 19) in the main building - with great cocktails and wines and a happy hour between 5 and 7 pm. Opposite to the bar is the library, a great way to relax, read or go online without the bar environment. It's one of the most beautiful hotel spaces I've ever seen. There are sleek computers to use and some cool books to read.
There's a very good gym open 24 hours a day with state of the art equipment.
I tried only one of the two restaurants of the hotel - latest recipe. It was very good, an interesting mix of international and Thai cuisine. The price was good - keep in mind that there is a hefty tax on wine in Thailand so if you're cool with water or beer, you can have an exceptional dinner for a good price.
Breakfast was very good as well, with plenty of choices, and chefs at hand to cook eggs and other stuff to order.
Life at the resort is great, but it's also very easy to get into town and explore the surroundings. The shuttle to Chiang Rai runs 5 times a day, and it's a great and easy way to get into town and back. Very close to the hotel there are also several restaurants on the river - walk right when you leave the hotel. In less than 5 minutes you have a choice of Chinese and Thai restaurants where you can have a great dinner for 300 bahts.
At the hotel you can book several tours and excursions for half a day or the whole day - everything is very simple and easy. It's quite certainly more expensive than what you would pay if you book your tour with one of the travel agencies in town. But keep in mind that Chiang Rai is not so developed (in terms of tourism) as Chiang Mai, and it's just so easy and nice to organize everything from the hotel.
I highly recommend a boat tour up the Mae Kok river - you leave the hotel from the pier by the swimming pool, and you can stop by the hot springs about 40 minutes from the hotel, have a warm bath there before coming back to the hotel.
The hotel is a great place to relax, recharge, and explore the wonderful areas of northern Thailand. You can choose to stay at the hotel and enjoy the grounds there, or use it as a base to explore the surroundings, either way you won't be disappointed.
This resort is really magnificent and I highly recommend it.

Room Tip: The Grand deluxe rooms are very spacious, offer great views and are a perfect accommodation for a ho...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaud M, Manager at Le Meridien Chiang Rai Resort, responded to this review, February 14, 2013
Dear Bingo_the_dog,

Thank you so much for taking the time to post a review for both our resort AND one of our restaurant on its own profile, this is fantastic!
This is great to know you loved your stay since the check-in at our beautiful lobby.
We actually have 2 different Happy Hours promotion: 5-7pm at Chill bar by the pool & 5-8pm at Latitude 19 on the lobby floor.
I'm thrilled to read the Library was an unique place for you, this is actually one of the best place to realx, you are right!
Thanks as well for your comment about Latest Recipe. Unfortunatelly yes, wine tax in Thailand are really high but I've tried my best (and a lot of wines!) to find and feature the best deal s on my menu.
So glad to read as well your positive comments about Breakfast, we work hard on this point to make sure our guests start the day as good as posible.
Finally, thank you for recommending us for all that we have to offer.
We look forward to welcoming you back the soonest.

All the best,

Renaud Mahe
Director of Food + Beverage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 3, 2013

Delightfull riverside setting, out of town, but free shuttle bus and cheap taxi/tuktuk. Room was very well appointed and comfortable - we slept really well. The hotel wasn't busy, but the service was really good - friendly and charming. Good breakfasts, and very good evening food - thai and italian. We really had a lovely stay here, and would gladly return.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, February 4, 2013
Dear DWM64

Thank you very much for this positive and encouraging review. We were delighted to read your comments and to know that we passed your high standards.
Your comments regarding service are a joy to read. Whenever we receive a Trip Advisor review, we always share it with our hotel team at the daily morning meeting. The team beamed when they heard your warm words. Thank you for highlighting the breakfast as well as the food in our both restaurant. I am delighted that we made your stay special and memorable.
I do hope that we will have the pleasure to welcome you again in the Lanna kingdom again.

Best,
Chaiporn
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Utrecht, The Netherlands
Top Contributor
194 reviews 194 reviews
67 hotel reviews
Reviews in 81 cities Reviews in 81 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed January 31, 2013

This meridien is a short distance out of town on the river. this means more peace but you need a car or taxi to get to town. Rooms ar large and comfortable. Very friendly reception and other staff. Food en Bev manager has everything under control, the Italian restaurant and the main restaurant were both nice (usually we don't eat in hotel restaurants but because of lon kraton festival we had to) and we dont regret going.
Very nice pool but we've hardly seen the sun in a whole week so we couldn't use it a lot.
Would definately come back

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaud M, Manager at Le Meridien Chiang Rai Resort, responded to this review, February 2, 2013
Dear ekholland27,

Thank you for your great feedback about Le Meridien Chiang Rai Resort.
This is a pleasure to share your comments with the team and I'm thrilled to read your kind words about me and my team.
We all look forward to having you back with the soonest!
Let me know and warm regards from Chiang Rai where the sun shines again!

All the best,

Renaud Mahe
Director of Food & Beverage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2013

My boyfriend and I LOVE this hotel. We wanted to visit the North, but stay away from the hustle and bustle of Chiang Mai. We wanted something romantic, relaxing and quiet to cap off our month-long trip around Asia - and this was perfect! From breakfast to the Italian restaurant to the spa, this hotel is best for those of you seeking peace and quiet. The Rain Trees are beautiful, and you can take a boat from the hotel's pier into Chiang Rai town. The customer service is wonderful. The gym is very good for a hotel gym - usually you get A treadmill, but this was pretty extensive with free weights and many machines. It's close to the Chiang Rai Airport where our Air Asia flights were less than US$100 each roundtrip from Bangkok. So, go for the weekend or the week!

Room Tip: The Grand Deluxe Wing is lovely - you get a river or a garden view - but it's more expensive tha...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaud M, Manager at Le Meridien Chiang Rai Resort, responded to this review, February 14, 2013
Dear saismbn,

Thank you very much for your great comments about Le Meridien Chiang Rai Resort.
What a wonderful message.
When do you plan to visit us again?
Receive our best regards and thanks for your great comments again!

Renaud Mahe
Director of Food + Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2013

Nicely located resort, however out of town. Free shuttle every 2 hours into the city centre. Veeery spacious nice and modern rooms, but very noisy in the morning and evening when tour groups move in and out. The entire resort is very calm and peaceful during daytime when tour groups have left and most people are on excursion. Stayed there a few days just to relax, read and enjoy the pool and for that it was perfect. The breakfast buffet was nice but in a 5* hotel I would expect more to choose from. Perfect service and cleanliness.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaud M, Manager at Le Meridien Chiang Rai Resort, responded to this review, February 2, 2013
Dear ElHurz,

First of all, thank you for recently staying with us at Le Meridien Chiang Rai Resort and for taking the time to give your feedback.
I'm thrilled you enjoyed your stay with us and thanks for rating us 5/5, this is fantastic.
As for the breakfast experience, I'm sorry to read your mixed feelings and can assure you I've shared your comments with the team.
We work hard everyday to please our guests and we already add few more items to the buffet.
We look forward to having the chance to host you again and offer you a great breakfast experience.

Best regards


Renaud Mahe
Director of Food & Beverage
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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2013

Wonderful service. Delightful food. French pastry. Huge rooms with great views. Does not feel like a large hotel but works well for groups and for individuals. Our room overlooked the pool and the river. Just add Internet for a perfect stay. Chiang Rai is a great base to visit the area.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiporn, Manager at Le Meridien Chiang Rai Resort, responded to this review, January 30, 2013
Dear abv-dc

How kind you are. Thank you for taking the time to share these highlight such as Services, Room, Pastry and Room. Thank you…thank you…. I am truly grateful for your time.
It was a great pleasure to have you as our guest in Chiang Rai. We look forward to being of service again.
With warmest regards
Chaiporn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Chiang Rai Resort

Address: 221/2 Moo 20, Kwaewai Rd | Rop Wiang, Chiang Rai 57000, Thailand
Phone Number:
Location: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chiang Rai
#1 Luxury Hotel in Chiang Rai
#1 Romantic Hotel in Chiang Rai
#1 Spa Hotel in Chiang Rai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Meridien Chiang Rai Resort 5*
Number of rooms: 159
Official Description (provided by the hotel):
The resort occupies an idyllic 26-rai site directly on the banks of the Mae Kok River, moments from Chiang Rai town and a one hour drive from the Golden Triangle where the borders of Thailand, Laos, and Myanmar converge. The resort is set at the heart of beautiful landscaped gardens complete with a tranquil man-made lake and two majestic 100-year-old rain trees. Surrounded by magnificent mountain scenery, the neighbouring community is a jewel waiting to be explored. Nearby attractions include Rai Mae Fah Luang, Le Méridien's chosen UnLock Art site, and Oub Kham Museum which houses a collection of objects from the ancient Lanna kingdom, Myanmar, southwest China, and Vietnam. Nearby attractions include Wat Phra Kaew, the temple that once housed the Emerald Buddha, and the Hill Tribe Education Centre with its fascinating display of tribal artefacts and handicrafts. Boat trips along the Mae Kong River are available from the town of Chiang Khong, with stops along the way at villages of interest. Ethnic groups living in the province include Karen, Lisu, Lahu, Akha, Meo, and Yao, and it is possible to arrange treks into the hill tribe villages with experienced local guides. Mae Sai is 62 kilometres north of Chiang Rai and makes for an interesting day trip. This busy trading post borders Myanmar, and it is possible to cross the bridge to visit the bustling market in Tha Khi Lek. Phu Chi Fa is a spectacular viewpoint. The impressive views are best enjoyed early in the morning, particularly in the cool season when mist covers the valley floor. A highlight to any trip to Chiang Rai is a visit to the Doi Tung Development Project. Started as a royal initiative to help eradicate opium supply, drug use, and rural poverty, the project offers villagers with a practical and sustainable alternative. The project focuses on development, education, training, humanitarian activities, environmental conservation, agriculture, and the production of quality crafts. At the summit of Doi Tung, visitors can visit Phra That Doi Tung, a chedi constructed in 911 A.D and one of the oldest and most sacred sites in northern Thailand. The chedi is said to contain the collarbone of Buddha. Le Méridien Chiang Rai Resort, Thailand is located close to the town centre and a short drive from Chiang Rai Airport. ... more   less 
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Also Known As:
Le Meridien Chiang Rai Hotel Chiang Rai
Meridien Chiang Rai

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