We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great, relaxing holiday location” 5 of 5 stars
Review of Novotel Hua Hin Cha Am Beach Resort and Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Novotel Hua Hin Cha Am Beach Resort and Spa to your Saves list
Novotel Hua Hin Cha Am Beach Resort and Spa
4.0 of 5 Hotel   |   854/2 Burirom Road, Cha-am 76120, Thailand (Formerly Courtyard Hua Hin at Cha am Beach)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Ranked #5 of 49 Hotels in Cha-am
Certificate of Excellence 2014
Warrnambool, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
“Great, relaxing holiday location”
5 of 5 stars Reviewed April 23, 2014

This hotel has been well maintained. Rooms are spacious (we had a deluxe ocean view) views are spectacular, staff are very helpful and welcoming and the facilities are excellent. Lovely pool, good gym and really good restaurants. The nearby Village is great too. Excellent massage places, nice bars - Gena's and Buffalo Bar and good restaurants - Bow Thai, Family, Harry's to name a few.

Room Tip: All rooms have an ocean view. Deluxe rooms are bigger and nearer lifts. All are very quiet.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, May 15, 2014
Dear Belinda W,

Thank you for your review. I am pleased to know that you enjoyed our location, the services provided by our team and in particular the stunning view from your room.

We look forward to welcoming you back again at Novotel Hua Hin Cha Am Beach Resort & Spa.

Kind Regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

747 reviews from our community

Traveler rating
    261
    338
    111
    28
    9
See reviews for
338
208
21
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 23, 2014

The best hotel especially for kids , My kids enjoy playing pool and kids club so much, very good services. The staff very kind and help us a lot, The room is clean and very nice,i will get back to hotel again

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, May 15, 2014
Dear sumit293916,

Thank you for your nice review following your stay with us. We are glad your family had a wonderful experience. Your compliments on the Kids World & pool, the room and service is really appreciated.

Thank you once more and we look forward to welcoming you back in the near future.

Kind Regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 20, 2014

This is my third time staying at Novotel Hua Hin in the past 3 years.
When: April 17 – 19
Room Type: Suite

Plus (+)
Spaces: Very spaces bedroom and living room.
View: Nice balcony with beautiful ocean view.
Cleanliness: Room and bathroom are clean & tidy. The supplies of toiletries are maintained at all times.
Comfort: Big & comfort queen size bed. 32” LCD TVs in the bedroom and living room.
Breakfast: A good variety in the breakfast area.
Facilities: The gym is good enough to accommodate any “athletes”. Nice big swimming pool facing the beach.

Minus (-):
Location: It is far from Hua Hin city center, Villa market, night market and Cicada Hua Hin market. If you don't have a car or personal transportation then it is very inconvenience to travel.
Car Parking (Compound): The car-parking compound next to the hotel is obviously lack of maintenance with countless of potholes.
Wear and Tear: Furniture and bathroom showing some wear and tear.
Front counter: Check-in process was very long and slow.
Restaurants or Eat Out: Forget about this option unless you have your own transportation. It is hard to find any decent restaurants nearby the hotel.

Room Tip: High Floor.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 19, 2014

The hotel has just been refurbished, everything is so new and clean. Lobby is nice and comfy. Room is spacious and bed is comfortable. There is a big green lawn which we played soccer in our group, very fun. We enjoyed swimming in the big pool as well. Food was not very good, breakfast was too crowded but overall was acceptable.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, May 15, 2014
Dear Sinderellad C,

Thank you for taking the time post a review about your stay. I was glad to read you enjoyed our room with ocean view, including our tropical garden which is great for activities.

Thank you for pointing out the opportunities for improvement, I am sharing your comments with the team for us to work on.

We really appreciate your feedback and we hope to have the opportunity to welcome you back.

Kind Regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Bern,NC
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed April 17, 2014

Recently I've stayed at this hotel in a suite room with my family.

There's so many things positives with this hotel, but sincerely, I would like to talk about negative at first for management of this property to take a look and get it some improvement before it's too late.

First of, the bed, it's not the worst bed in the world, but it's not a very comfy bed. It's just not that hard, but not comfy at all.
Secondly, bed sheet, and towel. The stuffs are not well cleaned or we feel it's not quite new. Please make sure your laudry supplier is doing things right with detergent and cleaning additives.
Otherwise, it's time to change new of bed sheet, and towels. Two of three member travelled with me feel itching with the stuffs.
Next, please change soap. It not smell good for Novotel hotel class.
Finally, the water park, if you advertise the it's close at 7PM you should close at 7PM not 6.30PM, including the slider!

Okay, for goodies, other than above neg, I love this hotel!
For the price you pay and what you got, here is pretty good deal.
For the location, I found this place is optimized for those travel with private cars. Very strategically located when you want to return the trip to Bangkok, and don't want to get traffic jam in HuaHin center the day you depart. Hua hin center is just 15 min drive away, which is fine for us.
Amusement water park is a plus. All of those who have kids likes water park should consider this place.
Breakfast was good with a variety of food. Staffs were nice. I would go back to this Novotel!

Room Tip: Higer floors yield better view
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
4 of 5 stars Reviewed April 15, 2014

Stayed here recently for 5 days as a large family group. Overall this a lovely hotel with many positives and above all great value for money. The many positives include, nice clean and spacious rooms, a great pool which was loved by both kids and adults, a large kids playroom that caters for both small and big kids and a good quality/selection of food and drink (both thai and western) provided at very reasonable prices. There were some negatives. The most severe was the bed which was "rock hard" and not to our preference and made me ache by the end of the 5 days. The beds in the rooms occupied by my family members were not as hard (although still quite firm) so this isn't a consistent feature, but certainly I would have preferred a more comfortable bed to sleep in each night. The service in the restuarant, whilst friendly and courteous, was also slow at times, even when it was very quiet.
However, the positives certainly outweigh the negatives and I would happily return again (although please with a softer bed!) and recommend this hotel to friends.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 12, 2014 via mobile

We have stayed here several times in the past few years. We feel that the overall decor of the hotel beginning to get a bit old. Also, the wooden flower pots at the lift lobbies on each floor do not match the overall style of hotel. Checking in took a long time, in contrast to the check-out. Also, there are pungent smells by the pool side near the fences on both sides of hotel. I wanted to laze by the pool but couldn't stand the smell and went back to my room. We like the rooms, however, and the wifi. The breakfast was okay. I hope the management will spruce up the hotel a bit before our next visit to Hua Hin.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex P, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, May 15, 2014
Dear Richardnng,

Thank you for taking the time post a review about your stay. I was glad to read you enjoyed our room with ocean view, including the complimentary wifi we offer in the hotel.

Thank you for pointing out the opportunities for improvement, I am sharing your comments with the team for us to work on.

We really appreciate your feedback and we hope to have the opportunity to welcome you back.

Kind Regards,

Alexander Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Novotel Hua Hin Cha Am Beach Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Hua Hin Cha Am Beach Resort and Spa

Address: 854/2 Burirom Road, Cha-am 76120, Thailand (Formerly Courtyard Hua Hin at Cha am Beach)
Location: Thailand > Phetchaburi Province > Cha-am
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cha-am
#3 Family Hotel in Cha-am
#4 Luxury Hotel in Cha-am
#4 Romantic Hotel in Cha-am
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Hua Hin Cha Am Beach Resort and Spa 4*
Number of rooms: 243
Official Description (provided by the hotel):
Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Cheap Tickets, Odigeo, TripOnline SA, ACCOR, Orbitz and Agoda so you can book your Novotel Hua Hin Cha Am Beach Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
Courtyard Cha Am
Courtyard Hotel Cha Am

Owners: What's your side of the story?

If you own or manage Novotel Hua Hin Cha Am Beach Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.