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“Taxi Service Hua Hin” 3 of 5 stars
Review of Novotel Hua Hin Cha Am Beach Resort and Spa

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Novotel Hua Hin Cha Am Beach Resort and Spa
4.0 of 5 Hotel   |   854/2 Burirom Road, Cha-am 76120, Thailand (Formerly Courtyard Hua Hin at Cha am Beach)   |  
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Ranked #5 of 49 Hotels in Cha-am
Certificate of Excellence 2014
Derby
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Taxi Service Hua Hin”
3 of 5 stars Reviewed June 26, 2012

Booked Mr Eak - Taxi Service Hua Hin - for a return trip from Bangkok Airport to Hua Hin earlier this month - all confirmed by emails - 2200bht outbound and 1800bht return. Driver was waiting for us as arranged, but when he took us to the car we were blocked in by vehicles across the front of our car in the car park. Were delayed by about 1 hour - not his fault, but very annoying after a long flight. For the return trip Mr Eak failed to pick us up as arranged at our hotel. Contacted him and was told we hadn't booked a return trip, and he was unable to provide a car at late notice. Contacted another local company and was charged 2500bht, but made our flight on time. Don't know if this is a scam, but be careful!

Stayed June 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review, July 5, 2012
Dear Valued Guest,

Thank you for taking the time to post a review about our hotel, we really appreciate your honest feedback as it is very important to us.

I was disappointed to read about your transport experience with the Hua Hin Taxi service.
Please note that we recently have taken on board a transport service within the hotel, providing transport to Cha Am and back to Bangkok including sightseeing tours and activities in the local area. We trust this service will eliminate any inconvenience you may experience with local private transport providers.

Once again, thank you again for your feedback. We look forward to welcoming you back to our hotel in the future.

Kind regards,

Alexander S. Parry
General Manager
Novotel Hua Hin Cha Am Beach Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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749 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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scotland
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 19, 2012

Just returned from this hotel with my family of husband and two kids. First for the positives - the hotel is nice and the gardens and pool area are lovely. The kids play room was great and the xbox's were a hit with my 11 and 8 year old boys.

Negatives - Immediately on arrival the male receptionist stated that the room we had been allocated was going to be too small for our party. I insisted that the travel agent had assured us the rooms would be adequate for two adults two kids. We were shown to a room on the 14th floor with one bed !!!!! I asked about the other beds and was told that they could give us a roll away for an extra cost of £20 per nite or upgrade us to a junior suite for £25 per night. As we were very tired we took the upgrade however it was my intention to contact the travel agent the next morning. I did this and was told that the hotel stated that they did not want to charge for a roll away and we had insisted on the upgrade.

All in all a very disappointing experience which I would not have expected from a chain hotel such as the Marriott. My advice to other travellers would be to avoid this hotel or be very careful of the underhand practices of upselling.

Room Tip: All rooms have sea view which is very nice
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  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 19, 2012

I spent 2 nights here, very nice view and peaceful place.
The room is very tidy and clean. However, the location is quite from far Hua Hin Night market.
The breakfast restaurant is quite hot (no air-con) and not varieties of food.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 16, 2012

I had stayed in this hotel for 2 nights. It was re-branded to be "destination hua hin" (not Courtyard by Marriott). The room is average decoration but comfy. The most that I like is stunning panoramic sea view from my room (every room). During the long weekend, there was some mistake in service like late cleaning up the room because the staff is not enough.

There are only 3 small lifts and not enough for the guests during the long weekend.

Driving to Hua Hin city may require about 30 minutes. So, this hotel could be considered if you'd like to stay in the hotel and enjoy their facilities.

Overall, this hotel is quite nice and the rate is reasonable. It will be re-branded again to be Novotel on May 2012.

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
140 reviews 140 reviews
41 hotel reviews
Reviews in 31 cities Reviews in 31 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed March 28, 2012

If you are traveling with young kids then this is surely a good property to stay in. Its a good 4 star property. its not in main Huahin or Chaam area but in between and right on the beach. its quiet compare to the main areas of Chaam / Huahin. its approx 10 min from Main Chaam and 20 min from main huahin.
Rooms are simple. Not luxiours but no complains.
We stayed in Jr Suite so it was very spacious as it was 1 bedroom and 1 living room. It was very comfortable for 2 adults and 2 Child with a sofa bed. This room type can easily take 3 Ad and 2 chd or 2 Ad and 3 chd easily with 1 extra bed too.
Breakfast buffet line is also good. They have children pool with sliders too which children loves.
Kids rooms are good time past as children can do lot of activities like doll painting, gel candles, batik paints - but these have to be paid. My children enjoyed thier gel candles making and sea shell photo frames classes.
Thier games room are free and they have different games for different ages.
Spa was also good but will recommend to book in advance as they are quiet full on weekends.
Avoid weekends as its always full due to localls. Locals loves to travel to huahin on weekend.
We went on weekend so it was quiet noisy at the pool & kids rooms. ..But overall Kids loved it and we will surely go back again very soon.
Surely recommended for the families..

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 20, 2012

Good place to stay if looking for a quiet holiday overall. The pool area is well appointed with plenty of sunbeds available and a water slide should you wish to use it, and grassed area where shade is provided under the trees. The rooms are clean and spacious but do not have a mini bar. The breakfasts are buffet type with a very large choice to suit all tastes available. Owing to the hotel being 20+ floors high, there can be a wait for the lift especially at breakfast times as it is served on the 3rd floor. Outside the hotel is very quiet with a small selection of restaurants and bars on the street outside

Room Tip: Try and have a room on the lower floors unless you have a head for heights and don't mind waitin...
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 19, 2012 via mobile

Very nice facilities overall. Green area, with nice things with attention to details for family and friends to enjoy staying in. Dinner facilities over weekend could be overbooked.

Stayed March 2012
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Additional Information about Novotel Hua Hin Cha Am Beach Resort and Spa

Address: 854/2 Burirom Road, Cha-am 76120, Thailand (Formerly Courtyard Hua Hin at Cha am Beach)
Location: Thailand > Phetchaburi Province > Cha-am
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cha-am
#3 Family Hotel in Cha-am
#4 Luxury Hotel in Cha-am
#4 Romantic Hotel in Cha-am
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Hua Hin Cha Am Beach Resort and Spa 4*
Number of rooms: 243
Official Description (provided by the hotel):
Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more   less 
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Also Known As:
Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
Courtyard Cha Am
Courtyard Hotel Cha Am

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