Just returned from this hotel with my family of husband and two kids. First for the positives - the hotel is nice and the gardens and pool area are lovely. The kids play room was great and the xbox's were a hit with my 11 and 8 year old boys.
Negatives - Immediately on arrival the male receptionist stated that the room we had been allocated was going to be too small for our party. I insisted that the travel agent had assured us the rooms would be adequate for two adults two kids. We were shown to a room on the 14th floor with one bed !!!!! I asked about the other beds and was told that they could give us a roll away for an extra cost of £20 per nite or upgrade us to a junior suite for £25 per night. As we were very tired we took the upgrade however it was my intention to contact the travel agent the next morning. I did this and was told that the hotel stated that they did not want to charge for a roll away and we had insisted on the upgrade.
All in all a very disappointing experience which I would not have expected from a chain hotel such as the Marriott. My advice to other travellers would be to avoid this hotel or be very careful of the underhand practices of upselling.
- Official Description (provided by the hotel):
- Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Expedia, Hotels.com, Agoda, Priceline, Despegar.com, Orbitz, Odigeo, TripOnline SA, ACCOR and Tingo so you can book your Novotel Hua Hin Cha Am Beach Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
- Courtyard Cha Am
- Courtyard Hotel Cha Am