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“The stars for their service” 4 of 5 stars
Review of Beach Garden Hotel

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Beach Garden Hotel
3.5 of 5 Hotel   |   949/21 Tambol Cha-am, Amphur Cha-am | Petchaburi, Cha-am 76120, Thailand   |  
Hotel amenities
Ranked #29 of 49 Hotels in Cha-am
Singapore
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
50 helpful votes 50 helpful votes
“The stars for their service”
4 of 5 stars Reviewed September 16, 2012

We were in a group of 28 for a company retreat. After landing in Bangkok, it took us 3 hours to reach our hotel. By then, it was past 11pm. Exhausted, everyone would want to have a shower and sleep as soon as possible. Thanks to the hotel staff. Our keys are all ready the moment we stepped out of the coach and we are served with hot welcome fragrance tea.
The first impression of the room is a bit run down and there are ants crawling in the bathrooms. So we avoid leaving any food items around or it will be infested.
The breakfast selection is very limited and you can expect the same food everyday. Something they really need to work on.
We had our team building event in the plainly setup room. But there are always 2 staffs on standby ready to serve. You'll be surprised that there were a few events held within the 3 days stay. Obviously they provide good service to their all their guests.
All of us enjoyed the Thai massage that is set up in an open area. The masseuses are reallly very polite and friendly. This is what you can expect in Thailand. Good massage and good service.
The specially catered dinner spread was quite a disappointment and the 3 kgs cake we order for 3 of our staff birthdays which falls in August were pathetically small. It's almost like 1 kg only and was not enough for everyone.
One of the lunch we walked to a nearby "Little shop" restaurant at the beach. The food was really delicious.
The checkout was a breeze. I must say, I won't hesitate to stay in this hotel again because I really enjoy the serenity and the thoughful service.
Btw, the beach is just infront of the hotel.

Room Tip: The hotel is far from the main town. It is really great for relaxation.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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88 reviews from our community

Traveler rating
    7
    28
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 13, 2012

We stayed with a group of friends, all of us with young children. We were there just to spend time (2 nights) as a group of families relaxing and letting our kids have fun at the pool and beach. Pool was good, very large and lots of space with a children's wading pool attached. Beach also very nice and right behind the hotel.

That aside, the hotel is old. They are constantly hosting large Thai groups, mostly large company groups and incentive groups. They are large, young crowds who will party all night, drink all night and be up at the beach at 6am still finishing their partying. While I found the walls to be quite thick and not a lot of noise got through to us, it depends where your room is. If your room is a garden view one, ground floor one or close to the ends of the buildings, you will probably hear the noise. Our room was in the middle of the building so we got lucky although the noise in the corridors (like doors banging and phones ringing) comes through the doors.

Staff don't speak much English, so don't expect a lot of assistance. They are also more interested in catering to the Thai crowds, not foreign or expat visitors.

They have a restaurant on the beach which has a nice view, but the food is very basic. We ordered dinner one night, with many of us ordering same dishes at lunch the next day and the food was vastly different. The night before a club sandwich was toasted and had bacon, the next day at lunch it was on cold bread with cold ham (probably breakfast leftovers). The food was also very, very slow coming out, with adults having finished eating before the children got their food. It made for some very hungry and upset children. Very strange that 2 pizzas were ordered, exactly the same, but they came out over 30 minutes apart. Breakfast is basic with limited western choices, but enough to get you through the day.

Rooms were clean, but old. Some fixtures were barely hanging in, we had one lamp about to fall off the wall. The day we checked in we had no soap and no tea bags (cups and kettle were there), and then it was there the next. Mainly inconsistencies like this, plus peeling paint and run down furniture that were a bit off-putting. TV was also only Thai channels. One day we got 4 towels (4 of us in the room), the next day only 2 towels and the bath mats were still the old ones.

If you are wanting to get into Hua Hin via their shuttle it is 100 THB one way or THB 150 return per person (including children), but they only depart and arrive at limited set times.

There is a reasonable "spa" attached, and I can vouch for the pedicure. Rose and her staff are very nice. It is a basic facility but the prices are reasonable and it is clean. The offer various massages, mani/pedicures and facial treatments. Massages can be in the sala or in an a/c room.

Room Tip: Sea view rooms are only sea view from the balcony, not the bed. Higher floors are also less noisy.
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chiang Mai
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed February 3, 2012

Many nights a week the hotel has party's in the garden outside very loud and impossible to sleep. I spoke to locals and they are all unhappy with the hotel and owners that dont care, it is a general nuisance, be aware don't stay in any other hotels near to this hotel as it is impossible to sleep.

Room Tip: Stay away, if you like the area keep your distance the hotel is a nuisance.
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  • Stayed January 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 4, 2012 via mobile

We stayed for new years eve with 3 children under 7. We had a great time, hotel put on a wonderful night of entertainment and gala dinner much enjoyed by us all.
Pool was great, directly on beach. We didn't go far as we were just in for 2 nights and needed rest.
Breakfast was ok, I am not keen on the whole buffet generally and this was a typical spread and included everything.
Rooms were clean and everything worked, the staff made it by being just so nice.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 30, 2011

We had a great time here. Dont expect to mutch action, as it is a verry quite place. 20 min to Hua Hin. Nice beach, and friendly staff.
The food sucked big time, and we had expected a lot more from a hotel of this standard.
We were there for one week, and had the restaurant pretty mutch all to our selves. Not the place to go if you lilke partying, but nice if you like to have a quite, romantic trip for two.

Room Tip: Get a rom with a wiev over the pool and the ocean
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  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Finn

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
4 of 5 stars Reviewed November 27, 2011

Thank You for being so Nice and hospitable.
Thank You also to the ladies at the Massage and Nail Place for staying open for us after our workout sessions....
Jess
:)

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto,Portugal
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 7, 2011 via mobile

Just be patient with the bad English from most of the staff.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beach Garden Hotel

Address: 949/21 Tambol Cha-am, Amphur Cha-am | Petchaburi, Cha-am 76120, Thailand
Location: Thailand > Phetchaburi Province > Cha-am
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Cha-am
#13 On the Beach Hotel in Cha-am
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Beach Garden Hotel 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Beach Garden Cha-Am Hotel Cha-Am
Beach Garden Cha-Am Resort And Spa

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