When we first arrived the staff were not very friendly, however a change in staff in the afternoon saw a dramatic change. The ladies who where at the front counter in the afternoon when extremely helpful. The rooms were clean, neat and presented as in photos. We stayed in a junior suite which was comfortable and sizable.
We also ordered room service, the portions were large and delicious! Cocktails were exceptional and the gentleman that brought us our food was so lovely!!!
Only disappointment was that there was no karaoke to keep us up :( we did love that this hotel offered karaoke, unfortunately not on the night we arrived. But there is a snooker hall opposite the hotel that seems to be open quite late!
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