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“Wonderful stay, lovely accommodation, beautiful staff 12-19 October” 5 of 5 stars
Review of Ramada Khao Lak Resort

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Ramada Khao Lak Resort
4.5 of 5 Resort   |   59 Moo 5, Tumbon Kukkak, Takuapa District | Takuapa District, Khao Lak 82190, Thailand   |  
Hotel amenities
Ranked #3 of 60 Hotels in Khao Lak
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Wonderful stay, lovely accommodation, beautiful staff 12-19 October”
5 of 5 stars Reviewed October 26, 2013

Loved our first stay in Thailand and Ramada Khao Lak. The staff could not be more welcoming, helpful and engaging. Jee at front of house reception (afternoon shift) lots of fun and very good at her job. The accommodation in our beach front villa was lovely. Ahh, the bed - best I've ever slept in.

Food was excellent - breakfast outstanding! Afternoon tea included with our tariff was a different Thai delicacy every day. We enjoyed 2 excellent dinners, including the Thai buffet on Friday night, and were impressed with the both the attentive service and food. The Thai buffet was magnificently displayed and the dancing and costumes gorgeous.

Massages every day, mmmm.

Other things we loved about the area were the beach eateries though, sadly, these will disappear in the next year or so when development pushes them out. Local markets, both good. Complimentary bicycles from Ramada good to ride into town and look around. Moo moo cabaret, fabulous in a quirky, regional kinda way :)

Local tour business on beach rig next to resort is "Pong's" - he is super helpful, trustworthy,has good English and is very reliable. He gave us an excellent price on the taxi back to airport 1200bht as we had purchased a tour from him during the week. Don't be put off that he only has a little business on the beach, he also has a real shop front as well if that makes you feel better about booking with him.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, November 7, 2013
Hi Susan, greetings to Melbourne

Thank you for your stay at the Ramada Khao Lak Resort.

We highly appreciate your feedback and it is great to hear that you have enjoyed our facilities and services.

The entire Ramada Khao Lak team and myself hope to welcome you back soon.

Stephan Faessler
Your Host
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1,111 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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English first
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 20, 2013

This resort was welcoming from beginning to end. All staff are very friendly, helpful and always with a smile at any request. Loved the jacuzzi spa room and happy hour by the pool. Would definitely recommend to anyone wanting a relaxing break away from the hustle and bustle of Phuket. Most enjoyable.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaKhaoLak, General Manager at Ramada Khao Lak Resort, responded to this review, October 23, 2013
Hi Colleen
Greetings from sunny Khao Lak.

We appreciate your feedback and thank you for your patronage. I am happy to hear that you have enjoyed our facilities, team members and services.

We hope to welcome you back in the future.

Your host, Stephan
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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2013

Fantastic location. Staff are all very friendly and can't do enough to make holiday a truly great experience. Good food although little more expensive than eating out but worth it as the quality is excellent. If I were to add a negative comment it would be that the room was very musky, but what can you expect from such a location!
Good value for money on deals.com but not worth the original asking price.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaKhaoLak, General Manager at Ramada Khao Lak Resort, responded to this review, October 23, 2013
Dear Bond1964

Sunny Greetings from Ramada Khao Lak Resort.

We highly appreciate your feedback and it is great to hear that you have enjoyed our facilities and services.
Especially during the green and rainy season we try to battle the humidity and associated weather conditions affecting guest rooms in certain areas as best as we can, I apologize that in your particular room this was not the case. We will seek for a better solution therefore and I appreciate your valuable feedback.

The entire Ramada Khao Lak team and myself hope to welcome you back soon in the future.

Stephan Faessler
GM
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Victoria, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2013

Stayed at Ramada for 8 nights. We had a Cudo voucher that included massages, cocktails, a dinner and breakfast daily. We stayed on the third floor close to the lobby. It was always very quiet, the room was great, two queen beds and a large bath and shower. Never saw a bug in the room. Good size balcony looked over resort and pool. Room was kept very tidy and had bed made up beautifully daily. Celebrated my birthday here and housekeeping decorated my bed...It was very special. We ate at both the pool and restaurant and food was good and reasonably priced. The happy hour at the pool is a must!! The staff here are amazing and really make it a fantastic resort, from the staff at breakfast to cleaning staff, reception, sassis, pool and airport transport. They were always up for a chat and making sure our holiday was the best it could be. The resort is in a good location with easy access to restaurants, beauty/massage parlours and markets. We did two tours during our stay with a company outside of resort, I recommend looking around to find a good price. I would definitely stay here again and will recommend it to any friends traveling to Thailand, you will not be disappointed if you stay here :-)

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaKhaoLak, General Manager at Ramada Khao Lak Resort, responded to this review, October 23, 2013
Hello Lowza19 and greetings to Victoria

Thank you for staying with us and your patronage, it is highly appreciated.
It is great to hear that you have enjoyed our hotel and its services.

We hope to have the pleasure in welcoming you back in the future, till then, all the best wishes from your Ramada Team!

Stephan Fassler
Your Resort Host
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Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 10, 2013

Just wanted to update from my last review about Ramada Khao Lak.
We left a pair of leather shoes(pretty exp) behind in our room and received exceptional service from House-keeping AND front desk.
We had made some new friends during the 7 nights 8 days stay and the hotel was able to locate them and ask if they would return our shoes to us.
I know it seems simple and a small matter, but these shoes are very comfortable and well worn in. Precious you could say. Anyway, deal was done. Put into a bag, delivered to their room and they have arrived back to us. Thank you RAMADA for going that EXTRA for your guests.
We have ONLY great things to say about your staff and their helpfulness with not just our kids but all those that brought their kids to Kid's club. Koy, Pik, in particular totally spoilt ALL our kids....we're going to miss your amazing kid's club and also your facilities. Loved it!!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaKhaoLak, General Manager at Ramada Khao Lak Resort, responded to this review, October 23, 2013
Dear bnch,
greetings to down under and thank you for your positive review and feedback.

It is with pleasure to hear that you have received your precious shoes and we do hope to welcome you back in the future. Khun Joy and Pik from kids club will be happy to receive your great comments.
We appreciate your stay with us and I thank you very much for your patronage!

Stephan Faessler
Your Host
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Geelong, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 8, 2013

Booked Ramada 7 day package with Luxury escapes in Australia and found Resort to be great value. Stayed in ground floor room with twin Queen beds with garden view very clean and well maintained. Only suggestion for couples is that you do get noise from adjoining rooms especially families so 1st floor or end rooms may be better option. As stated elsewhere breakfasts are superb and staff are always smiling providing excellent service. Pool is fantastic and a great option if ocean is too rough, pool staff were very attentive. We had 7 massages included which were delightful, but no need to upgrade for additional treatments as plenty of cheaper options outside resort. Only had 1 Thai buffet dinner with show at resort which was great but we ate out rest of time either on the beach or at many options in town. Overall thoroughly enjoyed stay and would not hesitate to return.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, October 10, 2013
Dear LeopoldSteve

Sunny Greetings from the Ramada Khao Lak Resort.

We highly appreciate your feedback and it is great to hear that you have enjoyed our facilities and services.
I thank you for your patronage and recommendation on Trip Advisor.

Our team hopes to welcome you back soon.

Stephan F.
Your Host
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langhorne Creek
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2013

We ended up travelling and staying here through having bought a deals.com voucher. The staff were all fabulous, so very welcoming, friendly and helpful.
The resort was very family friendly and relaxing. The pool is great, breakfast is awesome and the few meals we had at Sassi's or via room service were all delicious. I used the spa facility once and it was just lovely.
Unfortunately we arrived quite late and it is a good 1.5 hours from the airport, but next time we would just try and get a lunchtime flight. The airport transfers were very comfortable and the drivers very friendly.
There are plenty of good restaurants/shops/massages within walking distance from the hotel.
The only part we felt a little let down with was the tour desk. As far as suggestions on things to do we found him a bit useless - You needed to do the research yourself and decide and then just get him to book.

Room Tip: We had a Deluxe Lanai room over looking the pool - room 3101 and it was perfect for us!
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, October 10, 2013
Hi Pottsaway
Greetings to down under!

I am glad to hear that you have enjoyed our special deal package, pool and breakfast service.
The 90km from Phuket airport can be quite a stretch and an afternoon charter is indeed a good choice.
I have noted the 3rd party tour desk services and will discuss with him on the excursion program.

We all hope to see you back with us in the future, have a great spring!

Stephan
GM
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Additional Information about Ramada Khao Lak Resort

Address: 59 Moo 5, Tumbon Kukkak, Takuapa District | Takuapa District, Khao Lak 82190, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Khao Lak
#2 Spa Hotel in Khao Lak
#2 Top resorts Hotel in Khao Lak
#3 Luxury Hotel in Khao Lak
#3 On the Beach Hotel in Khao Lak
#3 Romantic Hotel in Khao Lak
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Ramada Khao Lak Resort 4.5*
Number of rooms: 116
Official Description (provided by the hotel):
Ramada Resort Khao Lak situated on the idyllic shores and pristine white sand of Khaolak in PhangNga, Thailand, features 116 rooms and Villas, including 54 Deluxe Oasis Rooms, 22 Deluxe Lanai Rooms, 24 Deluxe Jacuzzi Rooms,8 exclusive Ocean Front Villas and Private Pool Villas.The resort featues "Sassi's Beach Club " serving Thai and International Cuisine. ... more   less 
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Also Known As:
Ramada Resort Khao Lak Hotel Khao Lak
Ramada Hotel Khao Lak
Ramada Khao Lak
Khao Lak Ramada

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