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Ramada Resort Khao Lak: Traveler Reviews

4.5 of 5
59 Moo 5, Tumbon Kukkak, Takuapa District | Takuapa District, Khao Lak 82190, Thailand
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Ramada Resort Khao Lak
Ranked #3 of 58 hotels in Khao Lak
4.5 of 5 stars 486 Reviews
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486 reviews from our community

What travelers say about this hotel
  • Very good(17)
  • Pool bar(16)
  • Happy Hour(13)
  • Low season(10)
  • Cooking class(9)
  • Beach front(8)
  • Hotel restaurant(8)
  • Free internet(8)
  • Main road(8)
  • Friendly and helpful(7)
Traveler rating
    370
    89
    21
    5
    1
Only show reviews for Family (114) | Couples (293) | Business (1)
Date Rating
Newcastle
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Great stay”
5 of 5 stars Reviewed January 22, 2012
11
people found this review helpful

I have just returned from an 8 night stay at Ramada Khao Lak with my husband and 2 children 18 and 13. We booked 2 deluxe oasis rooms (interconnecting) and were given 2 rooms on the 2nd floor overlooking the pool just upstairs from the reception. The rooms were nice and spacious and the bathrooms were big also. The kids liked having a double bed each and really appreciated the free Wi-fi which was reliable and just as fast as at home.

Even though the resort was at/almost full capacity when we stayed there it never seemed crowded. You could always get a table at breakfast and we could always get 4 sun lounges together by the pool.

As said in previous reviews the staff were friendly and always ready to help. I too would like to make mention of Toh who works around the pool and bar. Always happy and smiling, nothing was too much trouble.

One day my husband and daughter did the free guided 2 hour bike ride to the waterfall. They were the only two people on the ride and really enjoyed the experience. They were taken by Poh?? who took good care of them and madesure they were safe and stopped along the way to point out things of interest. The only small complaint was lack of maintenance on the bikes as both bikes had brake and gear troubles.

We were there on a friday and were invited to attend the weekly cocktail hour to meet the Ramada mangement team.We were given cocktails and and finger food while the GM circulated and tried to talk to as many guests as possible. We had a quick chat and complimented him on the hotel and he said he was hoping to see more Australians visiting the hotel. But it was quite nice not to hear too many Aussie accents.

We ate at Sassi's restaurant the first night as we got there just after dark, and had a few lunches by the pool. The food was nice and prices reasonable but every other night we ate outside the hotel.

Overall we thoroughly enjoyed our stay. Lovely hotel on a nice stretch of beach with everything you would want close by. I would definately like to return and try the beach front villas. They looked very nice.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dajsNewcastle about Ramada Resort Khao Lak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wecareyou, General Manager at Ramada Resort Khao Lak, responded to this review
January 29, 2012
Dear dajsNewscastle,
Thank you for staying with us. We are glad to read that you had a relaxing holiday and that you plan to return to us. The mountain bikes gears and brakes will be serviced accordingly. Thank you for your advise to serve our guests better in the future.
We look forward to welcome you back soon
Your Ramada Team
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Bristol
Top Contributor
50 reviews 50 reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
“Pleasant, relaxing hotel with friendly staff”
4 of 5 stars Reviewed January 18, 2012
4
people found this review helpful

This is a lovely resort looking on to the beach, just outside the very busy tourist town of Khao Lak. We stayed here for six nights recently, but even though it was the peak holiday season, it never felt too crowded, as there was plenty of space to spread out.

The hotel can arrange for a pickup service from Phuket airport; the journey took about 80 minutes. The reception staff, were, like all the other staff, nothing less than than charming, and instantly made us feel at home.

Our spotlessly clean room was on the ground floor, with its own deck, which could be reached from the gardens. There was plenty of storage, and the spaciousness could be further enhanced by folding back one wall of the bathroom to merge it into the bedroom, if desired, The well designed bathroom included a tasteful jacuzzi bath.

Breakfasts were very good, with a wide selection of Eastern & Western dishes. We also ate at Sassi's a couple of times: the food was very good , and prices competitive. I can't say the same of the Mellow Bean, which served up a weird sandwich and Caesar salad.

In fact, you are spoilt for choice when it comes to food. Taking a few steps along the beach or down the road outside the hotel will bring you to dozens of reasonably priced restaurants serving delicious Thai or Western food. There are also numerous bespoke tailors, money changers, massage parlours, and travel agencies attempting to sell day trips to the Similan Islands (don't bother - on my dive boat I was chatting to a man whose wife had ended up on a smallish island beach with 700 other sun-seekers). If you get bored with the local eateries, Khao Lak is just a 5-minute taxi ride away.

My only criticism of the Ramada is its tsunami evacuation procedure. Although there are clear signs at the bottom of stairs indicating the tsunami evacuation points, I have severe doubts about whether they'd be used. At about 12:15am one night, the alarms went off, and all the guests ran into the corridor. A trio of security guards, dressed like soldiers in a banana republic, ran around like headless chickens. No-one told us anything, so we just stood around. Our neighbours rang reception, who said they didn't know anything either. Finally, the alarms stopped, and we returned to our rooms (I had to ask one of the giggling guards: 'OK?'). Not a thing was said the next day, and we were leaving anyway, so didn't pursue it. We later found out that there had been a 7.3 magnitude earthquake in Sumatra.

I really enjoyed my stay at the Ramada, and would have given it a perfect score, if not for the confusion described above.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nyonya about Ramada Resort Khao Lak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wecareyou, General Manager at Ramada Resort Khao Lak, responded to this review
January 18, 2012
Dear Nyonya,
Warm Greetings to Bristol !
Thank you for sharing your holiday experience and that you had a relaxing time. Health & Safety of our guests and staff is our priority. Our apology regarding the false fire alarm after midnight and disturbing your sleep. Unfortunately a guest smoked in his room which is strictly forbidden and the alarm went off. It took some time to locate the room. I recommend to read the Safety & Evacuation Instruction on the room door and rooms directory, that explains all safety & evacuation procedures. The Tsunami Alarm is a "Sirene signal" and the fire alarm is a " bell ringing " as you have heard at this night. We have also installed loudspeakers indoor and outdoor, so we can communicate to all guests from our command center even via Microphone should an emergency occur even without electricity.
We have discussed this case within the team to better inform our guests in case of such incidents.
Thank you for staying with us and we look forward to see you again
With best regards
Your Ramada Team
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Paris, France
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
“Great boutique hotel, with a great location in Khao Lak”
5 of 5 stars Reviewed January 16, 2012
6
people found this review helpful

We stayed in Ramada Khao Lak from 5th January 2012 to 13th January 2012

Ramada is actually a boutique hotel & is really nice, not too big, very well located on Bang Niang beach.

Deluxe Oasis rooms are nice & spacious, well decorated, with all you can expect. Bathroom is really nice as well.

Breakfast is good, though not the best we have ever had, still good. And not only for german people as we had read on the

Internet !!

Staff is really helpful & very smiling. I have to mention Toh & the beach staff who did a great job, always trying to help &

making sure you dont need anything.

Beach is really nice (nicest spot on Bang Niang beach actually), as the pool. Sunbeds are always available.

Outside the hotels, many restaurants in Bang Niang to have diner or lunch. We do recommend
* Green Pepper, in Bang Niang Village. Great Thai food and nice restaurant
* Inder's Chullah (Indian restaurant on your right on road when you walk out of Ramada). Great food !
* Chong Fah's restaurant : nice restaurant with good Thai food with a view on the beach
* Sawasdee :in Bang Niang Village. Good Thai food
* Mali seafood : in Bang Niang Village, good Indian & thai food
* My Friend : beach restaurant (walk on the left when you are on the hotel's beach). Nice & slow ;)
* Tonson's : closest beach restaurant on the left of the hotel. Not as good as we had read on the Internet. My Friend was better.

In the hotel, the excursion desk did a great job with our Similan D2/1N excursion. Seastar, which took care of us fro 2 days, did

a fantastic job. They are really open do changes if you do not want to snorkel but prefer staying on the beach at the end of the

afternoon when all tourists & speedboats leave. The food they do provide on the island is good and there was plenty of it

(atucally too much for us two).

Hotel is 5min in taxi from Khao Lak City, which costs 150 THB per way. Try to negociate 100THB per way if you are more than 2 in

the taxi.

One of us two did also some diving with Big Blue Diving in Khao Lak, which is a nice diving club !

Overall, we have a great stay, close to perfection !
We will come back at Ramada, should we stay in Khao Lak again, 100% certain !

Thank you Ramada for the great holidays.

A couple in their early 30s !

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by GuiEmm for Khao Lak
Ask GuiEmm about Ramada Resort Khao Lak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wecareyou, General Manager at Ramada Resort Khao Lak, responded to this review
January 19, 2012
Cher GuiEmm, Sunny salutations à la ville de Romance & l'amour ! Merci beaucoup pour rester avec Ramada Beach Resort & Spa Khao Lak. Il est positif de lire que nos services dépassaient vos attentes et que vous souhaitez nous retourner. C'est notre objectif dail pour tous nos clients. Je vous remercie et veuillez nous contacter directement pour des enquêtes, des promotions et des offres spéciales... « Laisser le reste nous ":) Votre équipe de Ramada
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Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed January 15, 2012
1
person found this review helpful

Had a great time there! Great location, walking distance to shopping, massages and motorbike rentals. Happy hour by the pool is great with great deals on food, too! Some entertainment for the hildren at the poll was a nice touch(thai box). Our room had some kind of drain that we could not understand, shower water went towards t font door, called engineer and they just added bath towels on the floor!!! Bed desing, floor was lined that way!!! Some kind of sewer smell from time to time when you walk outside towards the rooms and by the breakfast area.

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Troosters about Ramada Resort Khao Lak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wecareyou, General Manager at Ramada Resort Khao Lak, responded to this review
January 15, 2012
Dear Troosters,
Sunny Greetings to Malaysia !
Thank you for your review and comments. We do apology that you have experienced a problem with the shower drain. We will follow up accordingly to avoid such incidents in the future.
We appreciate your understanding and look forward to welcome you back soon.
Your Ramada Team
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Singapore, Singapore
1 review
“Great service and perfect to relax!”
5 of 5 stars Reviewed January 14, 2012

Unfortunately our stay at the Ramada was too short and we wished we would have had another one or two days. The rooms are very nice and big and have a nice balcony. The food in the hotel, as well as at the beach was very nice and the generous hotel compound was just great. The best and most outstanding was simply the great and friendly service of the staff,

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Rahel S about Ramada Resort Khao Lak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Resort Khao Lak

  • Ramada Hotel Khao Lak
  • Ramada Khao Lak
  • Khao Lak Ramada
Address: 59 Moo 5, Tumbon Kukkak, Takuapa District | Takuapa District, Khao Lak 82190, Thailand
Price Range: $

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