Just returned from 8 wonderful days at the Ramada Resort in Khao Lak, where we had a fantastic, relaxing holiday. The resort is beautiful and the staff made the stay particularly good, going above and beyond the call of duty, anticipating needs before we even had a chance to request things.
Child-friendly: From check-in throughout our stay, this was a wonderfully family-friendly resort, which I would recommend to anyone with small chilldren - they had the nice extra touch of a kid's bag full of beach toys and other goodies for our 2-year-old, and organized a number of kid-friendly activities, including an Easter egg hunt. Please note that at least while we were there, the flag was always either yellow or red, and the surf is really too rough for little ones, which was a bit disappointing as she loves the ocean. However, the sand was still great for playing and the pool (and kid's pool area) were sufficient to cool off & play!
Meals: We went half-board, and found the a-la-cart menu to be diverse enough for the duration of our stay so that the adults never had a lack of choices and the quality and standard was very high- However, the dinner buffet options were not very appealling most nights and one night was an odd selection of tacos with nothing to put in them but salsa, corn, tomato or avacado salad? If we had not had dinner included in our pre-paid package, I doubt we would have eaten at the restaurant very often, as there were a lot of good and much cheaper restaurant choices nearby, many within walking distance. However, Sassi's suited us well as we have a finicky eater and didn't want to wander too far afield with her. While the children's menu at Sassi's is nice and looks like it has a broad selection, frankly, a number of the kid's dishes were a bit too spicey or "adult" for our child's tastes (e.g. salad with vinegar and oil as a side-dish or spicey breading on chicken nuggets, didn't work very well), but they certainly did make an effort and were accomodating when we asked for substitutions. Would love to see a mini pizza on the kid's menu too! Breakfasts were ample, but the menu could use a bit more variation for breakfast - as big as the buffet is, it got old after 1 week with very few surprises!
Entertainment: Sassi's had some form of mellow dinner entertainment each night, that was nice background music during the meal, but if someone was looking for a disco or other evening entertainment (which we were NOT, so didn't mind), this would not be the place to stay!
Rooms: We stayed in an oceanfront villa, which was beautiful and spacious, with a great terrace, comfy bed and great jacuzzi tub, all of which were kept impeccibly clean. (The jacuzzi tub did flood the floor however, and we never got it working properly, plus it smelled of sulfur when the jets were on, so we just used the tub alone, which was also nice). Big screen TV's with DVD players in the room (and DVD's could be borrowed from the Coffee Shop/Internet room, which was a nice touch). On our last day (because of an evening flight, we paid a day rate and were moved to a standard room as they needed our ocean-front room. While the standard room was clean and okay, it was nothing special and a real step down (in terms of size, amenities, comforts and location) to the oceanfront room.
Staff: can't say enough about how friendly, professional and proactive all of the staff were. They all called our daughter by name and thus, made instant friends with us by going out of their way to be nice to her! While many, if not most of them were wonderful, Jiang made a great impression at check-in and whenever we saw her throughout our stay, as did our cleaning woman (whose name I have forgotten) and all of the restaurant and pool staff. While all were great, Rung, a manager at Sassi's restaurant, stood out as being unbelievable throughout our stay and really did all he could to make us comfortable the whole week. He was so friendly and helpful that our daughter developed a bit of a crush on him, which was very cute! For our farewell, he even organized a lantern (hot air balloon) for us to light and send off into the Thai sky! I really,can't say enough positive things about this place and would recommend it to any couple or family looking for a quiet, comfortable get-away! It was also a great base for day trips (we went to Khao Sok for an elephant safari/canoe ride and the James Bond Island/sea canoeing day, which were both great (booked privately before we left home, not through the hotel, but I saw many people arranging tours there too).
- Official Description (provided by the hotel):
- Ramada Resort Khao Lak situated on the idyllic shores and pristine white sand of Khaolak in PhangNga, Thailand, features 116 rooms and Villas, including 54 Deluxe Oasis Rooms, 22 Deluxe Lanai Rooms, 24 Deluxe Jacuzzi Rooms,8 exclusive Ocean Front Villas and Private Pool Villas.The resort featues "Sassi's Beach Club " serving Thai and International Cuisine. ... more less
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- Also Known As:
- Ramada Resort Khao Lak Hotel Khao Lak
- Ramada Hotel Khao Lak
- Ramada Khao Lak
- Khao Lak Ramada