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“Khaolak Laguna Resort” 5 of 5 stars
Review of Khaolak Laguna Resort

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Khaolak Laguna Resort
4.0 of 5 Resort   |   26/8 Moo7 Petchkasem Rd. Khuk Khak, Khao Lak 82190, Thailand   |  
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3 nights Free Transfer
Ranked #23 of 60 Hotels in Khao Lak
Hastings
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Khaolak Laguna Resort”
5 of 5 stars Reviewed April 5, 2010

It has been a few years since we were last in Thailand but we went to Khaolak in February and we enjoyed both the area and the hotel.
The hotel is lovely - beautiful grounds, lush, green and well maintained. There are ponds and areas of standing water but they neither smell nor attract mosquitoes so I don't see the problem (in fact we didn't see a mossie in two weeks). The blocks of rooms are built in thai style and are spread among the grounds to give a feeling of space. We had a siam room which was huge and beautifully decorated. The floors are wood as is most of the furniture. The sofa and chairs are aubergine and the soft furnitings around the room are finished in green silk. The bathroom was modern, has a shower cubicle as well as a shower over the bath and is all dark tiles and glass. Lovely. The shower is one of the best we have come across in a hotel anywhere - good water pressure all the time. The room contains a hairdryer, mini bar, fridge, kettle and bathrobe and beach towels. There is a safe for each room though it was located in reception. That would be my only niggle as I prefer the safe in the room - it makes it easier when I want to change jewellery. Having said that I often left rings and earrings and on occasion my phone and i pod lying around in the room . I can't imagine that security is a problem here!
We didn't have dinner in the hotel so I can't comment on that but breakfast had a wide selection of local and international dishes including the egg and pancake station. The beach bar at lunchtime also had a variety of thai and western food and different specials each day. It was a tad expensive compared to the town (though this is only to be expected) but the portions were, frankly, huge.
The main bar near reception serves excellet coffee and has two computers which are free for guests to use.
There is a spa and gym but we didn't use them so can't comment.
The beach has two parts, a rocky area with a grass lawn containing sunbeds and shades and a long, long stretch of beautiful beach in front of the swimming pools - also full of sunbeds and shades. The bar is between these two areas. We tended to stay on the lawned area as we like exploring all the rockpools for crabs and little fish. We were told that the hotel was at full capacity but it never felt crowded and we never had a problem getting a sunbed where we wanted one or a table at lunchtime.
The hotel is well situated, within a five minute walk of the town. There are 2 or 3 restaurants directly across the road from the Laguna. They tend to serve the higher class hotels (there are a number in this area) and are therefore more expensive than those in the main part of town but the food is good and I had a very useful discussion with the cook in one of them which will change my green curry forever. Also well worth a visit is Walkers. Walkers is a bar and restaurant with a few rooms for backpackers. It is half way between the hotel and the town. It is run by a British man and his Thai wife and the breakfast rivals mine (and mine is good). Where they get their supplies I don't know but we have never had back bacon in the far east before and although there is a menu if you ask for something off menu they will do their best to make it. He even boasted of having Yorkshire tea. I think a lot of the ex-pats in the area hang out here. ~They also have a large screen TV to show those sporting events you just can't miss.
I imagine the town is smaller and quieter than say Phuket or Koh Samui but still has plenty going on. The area is very popular with backpackers as well as those of us on a two week trip so makes for an eclectic mix. Walk along the main road and you can find a huge variety of restaurants and bars catering to every taste. We even found a pub - The Happy Snapper - which has live music at the weekend. There are tailors, pharmacys, mini marts, opticians(?) laundry services, dive schools, vehicle hire, travel agents and trip organisers, banks and ATM's and lots of shops and stalls selling the usual tourist stuff. There is even a twice weekly market in a neighbouring area a short taxi ride away. It is not party town and the majority of places close down at around 11pm though a couple of the bars felt like they would stay open until the last person left.
There are lots of options for trips into the local area - elephant trekking, temples, jungle and waterfall excursions, James Bond island, fishing etc. So much to do.. so little time...
We did our first liveaboard in the Similans. We always dive when on holiday but not for the whole holiday and have never been sure about a seven day and night liveaboard as we like to do other things and we usually spread the days of diving so we don't get bored by spending to much time on the beach. Khaolak was ideal as there are any number of dive schools to choose from - offering a variety of options for day diving or liveaboards. We chose three days two nights and did 10 dives and this was perfect for us. We didn't dive the same site twice, cruising around the islands was fun and the diving was fab with a wide variety of fish and corals. Would definately recommend the diving here.
For us the hotel was an ideal base to explore a great area. Lovely hotel.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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431 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Level Contributor
116 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed March 19, 2010

Husband and I had a 4 night stay in this wonderful hotel. We were upgraded to a beachside bungalow which was both spacious and lavishly appointed altho a peak into the siam chalet's showed them to be equally gorgeous.
The grounds, beach and facilities are all superb and if you can find fault with the staff, rooms and service then you really need to get a life or a sense of humour. You certainly need the latter to put up with the obnoxious and rude behaviour of some of the other guests who treat the staff with arrogant disrespect and other guests with contempt. Honestly, reserving 4 sun lounges when there is only two of you, thousands of cigarette butts in the sand, people pushing into a short breakfast queue, and flaunting yourself topless when it is disresectful to Thai culture, were all quite off putting. But you can't control who has the money to travel and it's not the hotel's fault.
Khaolak is a gorgeous place and the Laguna deserves to do well. Let's hope there is a recession in Russia and Germany.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 17, 2010

reasonably far from the busy main road, the hotel provides a quiet resting place with a great pool (25 x 15 m). Rooms are rather basic but clean. Restaurant should be avoided:
within a few minutes walk there are much tastier alternatives. Bussaba for Thai: not very cheap but tasty with good ingredients. La Dolce Vita for good Italian and authentic Argentinian steaks

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 12, 2009

Looking at the last 2 reviews, I wonder sometimes just what planet a minority of people come from, particularly the sad person who took a photograph of a small section of grouting in a shower!!
We loved the hotel so much that we are returning again at the back end of February. If all was the same as our last visit, 2 weeks in Jan/Feb 2009, we would be delighted.
We had a Siam chalet a huge room, King size bed, settee and 2 armchairs, a desk area. French doors lead to a good sized balcony just made for a G&T before going out in the evening. The bathrooms were also very big , good sized bath and a big walk in shower. Not a grumble about the bedroom staff, Thai friendliness, linen changed regularly, the cleanliness and those smiles.
The location is sensational, on the edge of what is the very best beach I have ever seen. I am a bit of a "mincer" if the beach is stony, just pure sand and you can walk for miles on it as we did each day. Gobsmackingly lovely. 2 big pools and jaccuzis added to the options of relaxation.
The breakfast buffet had every choice and we felt it was excellent - fruit, continental, eggs/bacon etc, any way you want, Thai, cereals and ok you might need to go to the coffee station to top up again (at least a walk of 15 metres!!).
The location in relation to the shops and restaurants is also a major plus. We ate out every night and there is a profusion of good inexpensive restaurants a short walk from the hotel. I am sure that the odd sad person might revel in a bit of nit picking about their hotel, but how this whole area has rebuilt itself after the Tsunami is a tribute to the Thai people.
A great hotel, can't wait for our next visit.

  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north east
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 14, 2009

This was billed by our travel agent as a four diamond (star) hotel. It is a meagre 3. It could be nice but is spoilt by unkempt grounds and poor service. Breakfast food is not good. You can't cash travellers cheques here. Positives include large rooms that are tastefully decorated. And a lovely little trio of ducks that lived around the ditch that is described as a lagoon. And a really, really nice pool, right by the beach.

  • Stayed March 2009, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
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Antalya
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 3, 2009

We stayed here last year (Jan. 2008) and really enjoyed our time. We plan on returning next year with our friends. The place is very nice, pretty gardens, a large pool that was never busy, quiet, very spacious rooms, good TV channels in English. It also wasn't too far from the beach. Maybe a 2 min. walk to the main road with everything you need there, but it was a quiet place and the hills covered with jungle behind it made it especially beautiful. The staff is very nice too and breakfast was delicious, buffet-style with a lot of choices as I remember. It is a nice relaxed, peaceful place.

  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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dudley
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed February 15, 2009

We have recently returned from the Khao Lak Laguna Resort staying for 16 nights. Jan 21st- Feb 6th
This was our 3rd visit to Khao Lak, the previous 2 before the Tsunami in Jan03+Jan 04..
We found the area had grown very much from the small family hotels and restaurants. To the big business hotels, and much larger restaurants.
I lost count of how many department size optical shops there are.
The beach is still very good, not crowded but to us the area has lost its appeal.
Most of the shop owners and a lot of hotel staff are from Burma.
.We asked what the Thai people do for a living and was told they just drive the Taxis.

The Laguna resort hotel is very large and has an unbelievable amount of steps.
We stayed in a garden bungalow our friend had a Siam chalet.
The bungalows are near the beach but are dark inside even when with the lights on.
The chalets were larger and much brighter, recommend these over the bungalows.
My wife was not impressed by the cleaning staff in our bungalow.
.
The restaurant is on the 1st floor of its own building so again up many open backed wooden steps.
There is ample choice for breakfast, we found you had to hunt for the tea / coffee on a morning as it is rarely brought around. Considering this is supposed to be a 4 star hotel used plates were left on the table all through breakfast, we did try asking for them to be removed but with no joy.
The hotel restaurant on an evening is very expensive £15 for a buffet; most people ate in the town.
There are many 100s of yard of concrete type pavers laid around the resort unfortunately they have been laid on dirt. Now the weeds are growing underneath.
Causing the pavers to lift by at least 1” in places, these are very dangerous.
Also around the resort are many stagnant areas of water which must breed mosquitoes. Unlike other resorts they do not use the smoke gun at dusk to help kill them off.
2 very nice pools again near the beach you have to put towels on the sun beds by 6am if you want one by the sea.

Khao Lak has changed very much and I don’t think we will return.

  • Liked — beach front location
  • Disliked — the steps
  • Stayed January 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Khaolak Laguna Resort

Address: 26/8 Moo7 Petchkasem Rd. Khuk Khak, Khao Lak 82190, Thailand
Phone Number:
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#5 Family Hotel in Khao Lak
#13 Top resorts Hotel in Khao Lak
#15 Spa Hotel in Khao Lak
#17 On the Beach Hotel in Khao Lak
#20 Luxury Hotel in Khao Lak
#23 Romantic Hotel in Khao Lak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Khaolak Laguna Resort 4*
Number of rooms: 154
Official Description (provided by the hotel):
Khaolak Laguna Resort is located on an area of 12 acres on the beachfront of Khaolak. Only 80 Kms from Phuket Airport. The Resort is in classical Oriental Style in the embrace of nature. ... more   less 
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Also Known As:
Khaolak Laguna Hotel Khao Lak
Hotel Khaolak Laguna

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