A week spent in this hotel with my family, I am quite happy with it. We had a villa, which was just big enough to accomodate four persons, given that we spent most of the time outside our room. Reception fuctions a little better than rest of services, which I consider to bee of average quality. Cleanliness was good. Breakfast area is spread on several levels with many stairs to Climb every time you want to get something from the buffet. Staff serves coffee and tea, but not always without asking them. Breakfast buffet is the same every morning. For lunch and dinner the only option is poolside /seaside restaurant, with quitelimited menu and relatively high prices compared to restaurants outside the hotel.
The beach is very good, with fine sand and clean shallow water.
Pool area is beautiful and there were enough sunbeds, opposite to what has previously been written in Tripadvisor. It was hard to get any service to the pool area, waiters seemed to be hanging aroud the Bar instead of waiting guests at the pool.
- Official Description (provided by the hotel):
- Khaolak Laguna Resort is located on an area of 12 acres on the beachfront of Khaolak. Only 80 Kms from Phuket Airport. The Resort is in classical Oriental Style in the embrace of nature. ... more less
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- Also Known As:
- Khaolak Laguna Hotel Khao Lak
- Hotel Khaolak Laguna