The Khaolak Laguna Resort is a beautiful hotel set in lovely gardens. This is a near perfect place for a couple or family to come and relax in luxurious surrounding.
The hotel is best suited to couple and families as the place is very quiet. The hotel has a fantastic pool that looks out onto the beach, and this is the main 'activity', chilling. There is also a great spa to indulge in massages, and a well kitted out gym for the keen.
One aspect of the hotel wasn't perfect, and this was the service round the pool. It is great to have a beer or cocktail while relaxing round the pool but the service to get a drink was poor. The hotel was quiet and there were lots of staff but the organisation was poor. Hotel management please sort this, this is letting your hotel down. We were only told on our last day that there was a happy hour for example...
Please also open the bar by the beach later into the evening. Having a drink while watching the sun set over the sea is great, but shutting the bar a hour before the sun sets is madness and very frustrating.
One aspect of the hotel that was excellent was breakfast. The staff were very welcoming and the chef Dom was great. He introduced himself and asked our names on day 1 and greeted us by name everyday after that and always made sure we had what we needed, excellent service.
We visited in the quiet period so the hotel only had about 100 guests, which made the hotel seem quite empty feeling, but not in a bad way. In peak periods the hotel has to around 300 guests which could make the place quite busy.
We stayed in a Similan Pearl Villa (beach front villa) which was fantastic and is certainly recommended.
The hotel is an hour north of Phuket airport in the Khao Lak area which is nice and there is quite a bit to do when you want a chance from hanging by the pool. There are lots of great restaurants that are very reasonably price wise and great quality. There are also other beaches and markets to visit etc. Hiring a moped/motorbike is a great way to get around.
- Official Description (provided by the hotel):
- Khaolak Laguna Resort is located on an area of 12 acres on the beachfront of Khaolak. Only 80 Kms from Phuket Airport. The Resort is in classical Oriental Style in the embrace of nature. ... more less
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- Also Known As:
- Khaolak Laguna Hotel Khao Lak
- Hotel Khaolak Laguna