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“okay place, cheap price...” 3 of 5 stars
Review of Suwan Palm Resort

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Suwan Palm Resort
3.0 of 5 Hotel   |   30/27 Moo 7, Nang-Thong Beach, Khao Lak 82190, Thailand   |  
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Ranked #46 of 62 Hotels in Khao Lak
Phuket
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
“okay place, cheap price...”
3 of 5 stars Reviewed October 24, 2012

Not much mentioned about detail as we booked thru agoda and it was very cheap but we stayed there only two nights and hardly stayed around only walk to the beach. good things-ok things
1. Close to the beach (almost beach front ) but weird with the empty land and temple things at front
2. Quiet - wayyyy to quiet then make staffs lazy laso
3. Swimming pool- hardly had sun shine on, very cold

it was ok stay.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Kata Beach
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 15, 2012

We stayed one night in the low season. We got a good price. The hotel was right on the beach and also has a nice swimming pool.

The breakfast was just ok, but the saving grace was you could get fresh cooked eggs.

The Irish Bar does not seam to operate anymore and the reasoning was that it was closed for low season. However I could seem to find where it would have been, so I suspect it is closed down altogether.

The staff weren't all that friendly on check in but they seemed to friendly enough by the time we checked out.

I think is a suitable hotel for people on a budget.

Room Tip: Its hard to say. I think just get the cheapest
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong
Top Contributor
107 reviews 107 reviews
56 hotel reviews
Reviews in 41 cities Reviews in 41 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed July 3, 2012

We arrived by bus so dropped at the top of the road with only a 10 minute easy walk to the hotel. Greeted by a lovely friendly receptionist (Audi) & she then took us up to our room which had been upgraded free of charge. There was no-one around, the place was so quiet, being low season. Our room was lovely & spacious, certainly nice & clean & the back balcony on the second floor looked straight out to sea. Brilliant having the front & back doors open with a breeze going through, we did not need the air con most of the time. The aircon was a little noisy but no big problems, it worked well enough. The bed was very very firm, great for some, it certainly wouldn't stop me from going back. The restaurant only had very limited meals but was open for breakfast every morn. The pool is glorious & we had it all to ourselves for the first 4 days. Being right on the beach was lovely although not good for swimming as undertow is pretty strong. Maybe high season is better for the beach although further up it is good for swimming. Lovely to be able to walk so far along a beautiful, clean, mostly deserted beach! We had an 8 day stay here & enjoyed every day, Many shops are closed for a month or 3, some shops open only later in the day for a few hours but still enough to shop, very cheap & supermarkets & 7/11's everywhere, We had a motorbike $5 US per day, so were able to do a lot of touring around to visit Tsunami memorial, TuakaPa & south, but not a lot to do once the Similan & Surin Islands close for the season, so do a lot of other things! Great for a real relaxing break for sure & very easy to get to & from other parts with the great bus system.

Room Tip: 2nd or 3rd floor facing the sea is good as beautiful views.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Moscow City, Russia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2012

The flight from Moscow lasted for 9+ hours and transfer with our travl agent was too expensive (~200 USD for 2 persons) so we refused and hired a local official taxi (beforehand by e-mail) and paid for that about 50 USD. The distance from the international airport to Suwan Palm hotel is appr. 70 km.

We have spent 11 nights in this hotel in May 2011 and were pleasantly surprised that this low-season period welcomed us with a great weather with almost no rains and absolutelly vacant Suwan palm hotel !

That was our first visit to Thailand and such VIP conditions undoubtedly cheered us up! :)

We were absolutelly alone in here and even tagged this hotel as "ghost-hotel". During the whole stay only a few military or administrative Thai people (officially dressed) were at breafast once and one more family of three people swam in the pool. And that was all, so we enjoyed the sea and shared the beach only with ourselves.

We had an angular room on the third floor as we requested beforehand. It has a partly sea-view as in most of the rooms because the hotel stands along the shore. Partly just because there's a trees line right in front of the hotel which covers the sea views at some points.

The room was clean, simple and basically equipped. Wi-fi access was free and fast enough to skype or send/receive e-mails.

Unpretentious breakfasts will not leave you hungry.

We rented a car and fed ourselves by visiting different road cafes and restaurants in Khao Lak area and Phuket cities. Cheap and rich.

The nearest hotels were empty as well and many cafes and shops were closed or worked during limited time.

We had a great massage in Sukhita's place, who became our kind guide here.

Suwan palm is framed by very nice surroundings. We have found absolutelly beautiful and lone white sand beaches, palm forests and mountains' retreats. Khao Lak area is a part of Phangnga province and is full of national parks and reserves.

You better plan your route thoroughly before the visit then you'll enjoy your trip to the maximum. We intended to discover untrodden and wild places in this splendid area, enveloped by nature, and we patchily attained it. No touristic dirt, no fuss and garboil, just you, nature, local village architecture, mountain colonies, farms, animals and charming and hospitable natives.

The only disappointment was that we didn't have a chance to visit Similan islands because we adore snorkeling, that's why Khao Lak bacame our initial choice.

Additionally we have visited Phi-Phi and a few other islands accidentally. This was quite an impulsive 2-days mini trip as a part of this stay. :) But this will be covered by another feedback.

Roads of high quality, decent driving (after Moscow's insane traffic we drove 1000 km in total with great relish), careness for the nature, reasonable prices, fantastic views, sights and points of interest, extremely warm Andaman sea (my eighth in succession and, definitely the warmest one) and full of life region with enchanting flora & fauna and, of course, people, so nice and open - all these characteristics will definitely attract us to visit this country again and again in the future!

Thank you the Land of smile !!

We'll be glad to answer any questons ( mak@zelife.ru ) and wish a great vacation to everyone!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
98 reviews 98 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed June 3, 2012

I had stayed at the Suwan Palm on one previous occasion and had enjoyed my stay there, so was determined to go back again. Besides, Khao Lak beach is perhaps the most beautiful and romantic beach in Thailand. I stayed for 3 nights in November 2011 and was greeted by a friendly receptionist who efficiently sorted out my room on the first floor looking towards the sea. The view was limited however by the mature trees in quite a large garden but I quite liked it because of the privacy. The balcony was small but adequate, if a bit open to the adjacent balconies. None of the staff spoke good English, but I didn't expect them to, so it didn't matter. There were few guests as on my last visit and the price was a bit on the high side for what you get. However, Khao Lak is a very expensive resort generally due to the fact that it is a diving area and close to the Similan Islands.

Style-wise this is a very attractive hotel with a rustic feal about it. The rooms are spacious and clean although unless the maids were reminded the bed linen and towels weren't always fresh. There is a decent sized swimming pool between the bulidings and as a sun trap will attract people who like to roast by the water. It must have been a top class hotel when new but the lack of recent investment was obvious with a lot of maintenance required to bring it up to the standard a lot of quests would expect. I suppose the best way of describing it is 'tired-looking'. The breakfast provided was average with little in the way of variety and the staff doubled up in various roles. I also never saw a manager of any sort during my stay.

The hotel is literally on the beach, less than a minute's walk down a sandy track. Then breathtaking panarama of white sand and turquoise sea opens up to you, with an emerald green back-drop of tropical rainforests and mountains. It is beautiful and just walking along the beach is memorable. Swimming, however, can be a challenge. The beach at the end of the sandy path slopes down sharply into the water and the waves can be huge and the undercurrent strong. I saw people swept off their feet on several ocassions. Further along the beach is a gentler experience. In the evening we ate at the beach restaurant just to the north of the hotel, the one just across a little stream that flows across the sand. The service and food is excellent and to sit there watching the sunset is memorable.

Khao Lak itself is being developed rapidly with several new hotels being built. In this transition stage the town and surrounding building sites can look scruffy. But the tsunami took its toll and it will be a while before this resort is back to top notch. It was sad to see photographs of children pinned to trees from families who still return to remember them. I get the feeling that ultimately the Suwan Palm will have to be upgraded or re-built to keep up with the new hotels. Even with everything I've said, nothing really detracted from my stay at this hotel and I enjoyed my time there.

Room Tip: The best rooms face the sea on the upper floors. You may be told that they are not available when bo...
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  • Stayed November 2011, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto
Top Contributor
206 reviews 206 reviews
80 hotel reviews
Reviews in 96 cities Reviews in 96 cities
141 helpful votes 141 helpful votes
1 of 5 stars Reviewed March 5, 2012

Got totally confused booking this place. Our fault completeley after reading the revirws There is virtually nothing nice about staying here. The list is long of deficiencies really not worth listing. I was upgraded to a suite still can't say anything good. Unfortunately this place survived the tsunami. I think it is just poised to be redeveloped on a great beachfront lot that must be worth 10s or 100s of millions of $$. Meanwhile it should be closed. We paid 2500 B which was way too much but if you get it cheap and can't find anything else then go for it! there appear to be several excellent adjacent properties.

  • Stayed March 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 27, 2012

Suwan Palm is a hotel with good location, but unfortunately that´s all good I can say about it. To me Suwan Palm seemed a bit more like a hostel than a hotel. The staff in the reception spoke poor english and I this because of this the quality of service wasn´t that good.
I found the room quite boring and worn. The bed was the hardest bed I´ve ever slept in and towels in the bathroom had holes and were weary. There also isn´t hairdryers in the hotels, so remember to take one with you, if you´re going there. We has a big balcony, but it was towards the back yard, so we didn´t spend any time there.

I´m a breakfast person, and unfortunately the breakfast in Suwan Palm is not much worth mentioning. It was served outside on the beach restaurant. There were white toast and croisant, some fruits with ants running on the top, local dishes, omelet, jogurt. I wasn´t hungry after the breakfast, but it wasn´t anything special.

There were lots of families in the hotel. And as I said the location was nice right on the beach and not too long walk from the main road. Surroundings of the hotel were not well-maintained. Everything was weary, which is a shame ´cos it could be a nice place if was maintained better.

So If you like bit of a luxury, wound´t recommed this hotel. If you just want a cheap hotel by the beach, go for it.

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suwan Palm Resort

Address: 30/27 Moo 7, Nang-Thong Beach, Khao Lak 82190, Thailand
Phone Number:
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 On the Beach Hotel in Khao Lak
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suwan Palm Resort 3*
Number of rooms: 44
Official Description (provided by the hotel):
Suwan Palm Resort is now under new management since its recent reaquisition from a rental company back to the owner in November of 2014. The Latest renovations include new premium mattresses for ultimate comfort, new air-conditioning systems, new flat screen TV's, an improved water system and thorough safety inspections. Enjoy a swim in our pool, or a dip in the ocean, a walk on the beach or perhaps a massage on the beach. International buffet style breakfast and live entertainment by Canadian musicians at our beach restaurant and bar. Suwan Palm Resort is moving forward by grand leaps in terms of quality, service, comfort, dining, entertainment and most importantly, customer satisfaction. Give Suwan Palm the opportunity to provide you with comfort, relaxation and great memories you deserve at a very reasonable price. Suwan Palm Resort is striving to become the most sought after boutique resort in Khao Lak, Phang Nga Thailand by 2018. See you soon. ... more   less 
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Also Known As:
Suwan Palm Hotel Khao Lak

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