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“A great stay” 5 of 5 stars
Review of La Flora Resort & Spa

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La Flora Resort & Spa
4.5 of 5 Hotel   |   59/1 Moo 5 Tambon Khuk-Khak, Khao Lak 82190, Thailand   |  
Hotel amenities
Ranked #15 of 60 Hotels in Khao Lak
Bedford, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“A great stay”
5 of 5 stars Reviewed July 26, 2014

We stayed at La Flora in the rainy season when the hotel was very quiet, and loved it.

As others have said, the pool access rooms are excellent - comfortable, well equipped and with a few steps down to pool.

We found the service in the hotel to be generally very good, though some of the reception staff weren't quite as warm and friendly as other staff (possibly because the hotel was quiet and there isn't a lot for them to do). On the other hand, the bar and restaurant staff were absolutely brilliant. They made the holiday the great one that it was, without question. I would like to single out Paew, Sob and Tudtu, who made us so welcome.

We ate in the hotel a few times. Food and service were excellent and the prices not far off local prices.

The area around the hotel was quiet, not surprisingly given the time of year, but we really enjoyed Khao Niao which is near the market. Great food and great service.

I would highly recommend La Flora, and my only suggestion - made by another reviewer - is that hotel makes the bar a more attractive place to be off season. I'm sure it's fine when the weather is good, but it could be better when the weather is poor. The staff made it worth going, all the same, but this does feel like a missed opportunity for the hotel.

All in all, we had two great weeks in La Flora, thanks in large part to the warmth, friendliness and efficiency of many of its staff.

Stayed July 2014, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_LFR, Manager at La Flora Resort & Spa, responded to this review, August 2, 2014
Dear Signature, David190732, UK Thank you very much for taking time to review feedback about our service during staying with us. It was nice to hear that you enjoyed the holiday with us. All your kind compliments will share wit h our team. We look forward to welcoming you back again in the very near future. Be at Laflora Be at Home. Best regards, Jirapa Lertkulthana and Laflora team
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575 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
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  • Japanese first
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  • Polish first
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English first
Derbyshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 29, 2014

First visit but definitely not the last! Have already booked for October! Fantastic hotel in a fantastic location. Travelled with extended family in a party of 5. We all had a fab time from start to finish. Have been going to Thailand for many years and found this little gem - gym each morning for me trying to keep the weight off,long beach walks for the husband and brother, fantastic pool for us girls, food fab! And happy hours three times a day! Cocktails galore! Thats just the hotel - outside there is a regular Market if you like shopping, bars and restaurants galore. Husband and hotel staff sorted a fantastic boat trip from it's own jetty for my birthday - oh and how could I forget my fantastic day in the spa! I can't wait to go back x

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_LFR, Manager at La Flora Resort & Spa, responded to this review, July 6, 2014
Dear Signature blancheNice, Derbyshire UK,

Thank you very much for taking time to sharing your review and feedback during your stay with us. It’s so pleased to read so many positive comments which is mirror an expression of your satisfactory with our services and resort facilities. We are really looking forward to welcoming you and your family back again in this coming October.

Be at Laflora Be at Home,

Best regards,
Jirapa Lertkulthana Resident Manager and Laflora Team
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Daingean, Ireland
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed June 14, 2014 via mobile

Stayed in a garden view room, loved how the hotel was spread out. Huge bed, good shower and bath, good room service and cleaned daily. Lots of choice for breakfast and it was very good. Enjoyed happy hour at the bar. Right on the beach with lots of sun beds available, ate in the canopy type local restaurants nearby on the beach and the food was really good and reasonable. We rented mopeds and ate in a different restaurant outside the hotel every night, all good! Used the gym and it was great, had it all to myself!
Overall a lovely quiet area ideal for couples or families looking to relax and after staying in several parts of Thailand Khao Lak was definitely one of my favourites. Ps booked La Flora after reading the reviews here on tripadvisor and would definitely go back:-)

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_LFR, Manager at La Flora Resort & Spa, responded to this review, June 18, 2014
Dear Signature, MaireadG, Ireland, thank you very much for taking time to sharing your review feedback during visit us. It’s so pleased to read so many positive comments and that you enjoyed our room and resort facilities. We look forward to welcoming you back again in the very near future. Be at Laflora Be at Home, Best regards, Jirapa Lertkulthana Resident Manager and Laflora Team
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Folkestone, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 8, 2014

We stayed at la flora 15 nights from 5th may.What a wonderful location a bit spread out but not to much,we liked the fact of not being to close together, we had a basic delux room on the 3rd floor close to the reception,pool, restaurant and beach.the room was great with nice bath and shower,only problem(not for us)there are no lifts but lots of ground floor rooms if you needed one,the pool rooms looked very nice just a little further away from main area,the beach villas again looked great,we had no problems with the sun beds i.e being reserved but not used until later in the day,but it was low season,the staff were very nice very respectful most of them called my pappa maybe it was because i am in my 60s or just a thai thing, either way very nice.
the beach bar was very nice the bell rang at 1300 happy hour 2 drinks for the price of one.
we had breakfast each day 6.30-10.30 again very nice with lots of choice even curry,
we did eat in the hotel but most of the time we went to the village, most of them were smoking but there were 2-3 that were non smoking,not that its makes much difference as they are all open front and sides,the market is worth a visit in the village open mon-wed-sat until about 1900,we did 1 day trip to james bond island very nice but we were happy to stay around the hotel
one tip you get a much better exchange rate out there
all in all a wonderful holiday and would go back again,this was your 10th time to thailand and i would put La Flora in the top 2 value for money.

Room Tip: all the rooms are very good
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_LFR, Manager at La Flora Resort & Spa, responded to this review, June 10, 2014
Dear Signature Davis b, UK (PaPa) thank you for your taking time to write your review feedback during you visit us. We are most delighted to learn that you were impressed with our services and facilities. Your fine compliments are highly appreciated and we shall certainly share them with our team. In the meantime, we shall endeavor to maintain and improve our services. We are looking forward to welcoming papa again in the very near future. Be at Laflora Be at Home, Best Regards, Jirapa Lertkulthana Resident Manager and Laflora Team
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Harrogate, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 10, 2014

We stayed at La Flora for 12 nights in April. We arrived in the evening after 2 six hour flights. As soon as we arrived I knew I had made the right decision in choosing La Flora. We were welcomed with drinks and cold towels and of course a beautiful Thai smile. The check in was quick and we were taken to our garden view room. The room was huge. The double bed was big enough for 4! There was also a futon which was perfect for our 2 kids, an 8 year old and a 6 year old. The breakfasts were lovely with a huge selection which changed daily. There was a good choice of both Asian and Western dishes. You could choose to eat breakfast outside in the sun of inside in the shade. Both had fantastic views of the beautiful beach. At lunchtime we usually walked along the beach to eat in a local beach hut restaurants. Our favourite was My Friend. The food was consistently excellent and cheap. La Flora location is superb. It is situated right on the beach which is beautiful, clean and quiet with the rainforest behind you. There are 2 pools. One infinity pool and also a pool for the pool access rooms. We used both, but preferred the infinity pool as it was full of atmosphere and looked directly to the sea. The staff a La Flora were brilliant! While we were there it was the Thai New Year (Songkran). First the monks came to perform a ceremony which was beautiful and serene. The rest of the day was filled with waterfights, Thai boxing over the pool, skipping and much much more. We had so much fun! The hotel is within walking distance to bars, restaurants and massage parlours. We found all the restaurants near the hotel to be very touristy and preferred to eat at the night market or in Khao Lak centre where there were food stalls. This was my 4th visit to Thailand and on this visit we noticed there was definitely a 'tourist price' and a ' local price' which we hadn't seen before, which was sad to see. Don't pay the first price you are quoted. The hotel is only an hour from Khao Sok, which is a must see. We went canoeing, elephant trekking, stayed overnight in a lodge and went trekking in the National Park and saw lots of monkeys and other wildlife. We booked all our tours with Mr Key who works next to Pinocchio's with his wife Lady Pancake. He was the nicest man you could meet and his trips were professional, fun and very reasonably priced. I would definitely recommend this hotel. The worse thing about the hotel was leaving and going home. X

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_LFR, Manager at La Flora Resort & Spa, responded to this review, May 11, 2014
Dear SamanthaS, Uk, What a wonderful review! Many thanks indeed for taking the time to write and express your satisfaction with our services. I shall take the greatest pleasure in passing on your kind words to our Laflora members. It is wonderful to learn that Laflora was an integral part in your enjoyment of 4th visit to Thailand. I wish that it will not take too long until we can welcome you back to the land of smiles. Best regards, Be At Laflora Be at Home, Jirapa Lertkulthana Resident Manager and Laflora Team
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torbay
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 2, 2014

We stayed here 6/4/14 for 12 nights. This is a lovely hotel, small so not too far to get back to your room. The staff are very friendly, we met Sob and Pang who work in the beach bar on the first night and they were really helpful. The place is really clean has a lovely beach and is in a perfect position. The restaurant was the highlight, amazing food! The only thing where the mosquitoes around the tables in the evening. Most restaurants in the area had citronella burning, it definitely needs something to combat them. Also the restaurant area was very dark in the evening and could do with some extra lighting fairy lights around on the decking as it was very dark and uninviting. But don't let this put you off eating in there as the food was out of this world. Overall if you are thinking of booking it do it!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_LFR, Manager at La Flora Resort & Spa, responded to this review, May 11, 2014
Dear Signature, TorbayBeckybunny , thank you for your review and feedback during your visit. It is nice to hear that you were enjoyed our resort and services. Thanks for your kind suggestion of the restaurant light. I will share with the team for our improvement. We look forward to welcoming you back in the near future. Best Regards, Be at Laflora Be at Home. Jirapa Lertkulthana Resident Manager and Laflora Team
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York, United Kingdom
Top Contributor
51 reviews 51 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 27, 2014

This was our second visit to La Flora and it really felt like coming home. We don't usually return to the same place twice but we were so glad we did as it was just as relaxing and lovely as last year. Although the room we had requested wasn't available we were given an equivalent room that was just as good and the receptionist went to great lengths to ensure we were happy with it. As was the case last year, we found our first floor deluxe room very comfortable.
During our stay it was my husband's birthday. I had informed the hotel in advance and on the day he was surprised at breakfast with a cake, a bouquet, a card with a personal handwritten message, and the staff singing happy birthday led by Tiger who also took loads of photos! We really appreciated the effort and personal touch of the staff who seemed to really enjoy marking the occasion. Thank you to you all!
As return guests we were given a complimentary 60 min Thai massage each in the hotel spa. It was fantastic and we enjoyed it so much that we booked another one each during our stay. I actually think the spa service and experience has improved since last year.
As mentioned in my review last year, the food at the hotel is excellent at all times and although more expensive than local restaurants it is still good value. This year we attended the Thai Night gala dinner which was excellent - far more food than we could eat and lots of different things to try as well as various Thai dancing. My only suggestion would be some explanation for guests of what the different dances symbolise / mean (maybe a short print out on the table?).
We also ate frequently at beach restaurants, our favourite still being Tonson for excellent food although surprisingly surly service this year. Our favourite town (Bang Niang) restaurant is Rabeang just up the road from the hotel - fantastic Royal Thai food presentation and great seafood - highly recommended.
The hotel mini market is a great new addition with very reasonable prices although actual opening times do not seem to follow the official times listed on the shop door - maybe more shop staff are needed to cover staff breaks?
Many of the previous reviews refer to problems with sunbeds. We were there for 10 days at the end of March and never had a problem. I think they might seem closer together on the grassy area as there are none at all on the beach itself this year. That is a bit of a shame as we prefer the sand to the grass but I think it might be because the hotel is not allowed to use the beach for sunbeds? We usually got a pair of front row sunbeds at about 9-9:30am and if not there was plenty of space in the second or third rows. We usually moved to the pool area late afternoon and sunbeds were always available there by this time.
Although the service generally is very good a few staff really stood out. Special thanks to Ricky (trainee in restaurant) for his wonderful happy smiling approach to his job, to Sob in the bar for being so friendly and remembering our favourite cocktails (some of the other bar staff were not as friendly or efficient and this could be improved), and to King who was a wonderful tour guide on the elephant trekking and bathing trip - we had a fantastic time on this personal tour and King looked after us so well, gave us loads of information and even took us 'backstage' at the hotel to show us what the gardeners were growing for the hotel kitchen!
This year we booked a return airport transfer with the hotel which is well worth it for a comfortable safe journey with excellent door to door service. The breakfast bags were great too.
Overall we had another lovely relaxing holiday and did not want to leave - we will definitely be back.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Resident_Manager_LFR, Manager at La Flora Resort & Spa, responded to this review, April 29, 2014
Dear Signature, UK York, UK , thank you both ever so much for writing such a wonderfully detailed review of your vacation returning at La Flora. It’s so pleased to read so many positive comments and that you enjoyed our room and resort facilities. We have shared your review with our team and have raised the consistence comments you mentioned to which we will strive to eradicate in our continual efforts to improve on all aspects of our guest’s stay with us. We look forward to welcoming you back for third returning in the very near future. “Be at La Flora Be At home”. Best Regards, Jirapa Lertkulthana Resident Manager and our La Flora Team
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Additional Information about La Flora Resort & Spa

Address: 59/1 Moo 5 Tambon Khuk-Khak, Khao Lak 82190, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Spa Hotel in Khao Lak
#12 Luxury Hotel in Khao Lak
#12 Romantic Hotel in Khao Lak
#13 On the Beach Hotel in Khao Lak
#14 Family Hotel in Khao Lak
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — La Flora Resort & Spa 4.5*
Number of rooms: 138
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Also Known As:
La Flora Hotel Khao Lak
La Flora Resort And Spa
Hotel La Flora

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