Amazing! This is the first word I want to start with. We arrived to the hotel by taxi from Phuket sea port. I thought that the hotel is located in Khao Lak area but it's located in about 10-minute drive distance from Khao Lak city. Well...
as usually, we were met by hotel staff they picked up our luggage and invited us to sit down in the hotel lobby. The lobby is spacious and very well designed. We examined it a bi while managers copying our documents, and so on... After checking-in we use electric golf-car in order to reach our room. While transferring to our room we imagined how big is the territory of the hotel. It's really big, and very well designed. The water is everywhere, small waterfalls, etc. It's pleasure just to walking by the territory of the hotel during some time.
There are several buildings (about 10) of 4 floors each. The buildings are located on left and right sides of the hotel, so the rooms are located in such way that every room has a view to the territory of the hotel. So, there are no rooms with no view. The rooms on the ground floor have direct access to the pool.
Also, there are a lot of 2-floors bungalows in the hotel that look nice from outside also.
As to the room, it's very good furnished and have modern design. Very big room, very big bed, flat TV, kettle, deposit safe, umbrellas, iron, everything you need... There is great bathroom. I really like shower, and there is a "rain" option. So, as for me, the room is perfect!
Breakfast. Very good choice of dishes. The only thing I could recommend to add is fresh juices.
You can have a breakfast inside of restaurant or outside (outside location is much more private, so we preferred to have a breakfast outside).
Restaurant. There are 3 restaurants in the hotel. The first one - is the one where you have a breakfast. The second - Thai cuisine restaurant (we didn't visit it). The another one is Italian restaurant! I would like to recommend this restaurant!
Beach. The hotel has wide sandy beach. There are a lot of sunbeds and umbrellas. Also there are several big trees on the beach and you can place your sunbed under the tree. In such case you will be on the first line and no other sunbeds will be located in front of you.
You can get beach towels right on the beach. There are several kayaks and other things you can hire on the beach.
As to the sea, you will not see corals or colorful fishes there. But it's nice to see, especially when waves are there.
What is important it's that even when the tide is low, it's no problem to swim.
We find a lot of nice shells we never sen before. But please leave the shells where you found it.
SPA. The hotel offers SPA but as for me the price is not reasonable. If you wish to have a massage, you can have it on the beach (10 meters on right from the hotel). The price is much more attractive. And the quality is good also. If you want to relax even more just ask to make the massage very gentle.
Sport. There is sport club in the hotel. It's free of charge: gym, table tennis. There are tennis courts - you need to pay for racket and new balls only. But in case if you have your own inventory, it's free for you. There is bike rental also.
Good bowling - 100 THB per game per person. Karaoke.
Everything is new and very good quality.
Baby club. If you travel with child there is special building where your child can play. If you baby is 4 years or more, you can leave child there unattended.
Also I want to add some warm words about the staff. Everyone smiles to you. They will help you, just ask.
On our check-out date we asked staff about doctor for our kid. There is no doctor in the hotel but they arranged minivan for us and transferred us to clinic in nearby city. One of managers accompanied us in order to help us to communicate with doctor. I want to thank you all of them very much once again.
And what is important, the hotel didn't charge us for that.
As I told before, the hotel location is a bit isolated. So, if you wish to visit city you need to get taxi or use free shuttle service from the hotel. But time of free shuttle is not so convenient.
The last thing: exchange rate was very good in the hotel.
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