Thought I would share my thoughts after recently returning from a two week stay at this hotel. Overall I have to say the hotel, beach and staff were pretty amazing. Whilst this is not a 5 star hotel, frankly with all the other pursuits you don’t really need too many plush fittings which only detract from how amazing this part of the world is. If you want to go up a class level I would recommend the Meridien which is a 10 minute walk from here.
Some general observations
-The hotel is some way out of town and although there is a shuttle service and ready availability of other transport this hotel probably suits those who fancy being slightly further away
-I had several meals in town and frankly found the food awful when compared to the small beach restaurants (we tried well over a dozen different venues on the beach).
-The hotel was half full when we were there so the beach/pool was correspondingly quiet. That said, there is an awful lot of beach to go around!
-There was some minor work going on in the hotel so now and again we heard drills and the like during the day. But overall they were very discreet and barely noticed a thing.
-You need to like Thai food or be happy to eat usual “tourist fare” by which I mean burgers, pizzas, clubs sandwiches, etc. Personally, I love Thai food so was in heaven trying all the local eateries
As for the hotel/resort, on the plus side
-The beach is long, quiet, clean and frankly amazing. Do make sure you walk a few hours in each direction to explore.
-The rooms are huge and have extremely effective air-con which you certainly need
-The staff are incredibly friendly and will go out of their way to help
-The pool is very nice and we never struggled with space
-There are ample sun beds both by the pool and beach and not once did we struggle to find a prime spot even after a very lazy late breakfast
On the minus side; these really are minor points and would in no way stop me from staying here again
-I still struggle with the idea that hotels charge for internet access. Especially at the rate of £5 for an hour given how slow it is and when the same amount will buy you 5 beers at a local bar! (it took near 30 minutes to download my online copy of the London Times).
-Frankly I thought the breakfast was fair and no more. Perhaps I have been luckier with hotels in the past, but by the last day I was craving more choice. At the very least given the wonderful selection of fruits and juices available on the beach they should have real fresh juice at the buffet, more than one type of cheese, and sweets that are somewhat more edible!
-I had a few meals at the pool bar and they seemed to consist mainly of the same ingredients from the breakfast buffet. This is a shame when you can walk literally 50 metres along the beach and pay 20% as much for a lunch consisting of freshly caught fish.
-The breakfast buffet and pool bar seemed to play the same music on loop every few hours which is a little annoying after about the 2nd day. I had to resort to headphones on the beach after that to avoid going nuts.
-I found the beds a little hard, but possibly just personal preference. In any event, any aches were soon removed after a swift massage!
-Unless you like tourist fare, avoid eating meals at the hotel. The food is on order of magnitude better and significantly cheaper at the beach restaurants. If you want a fancy meal, then go eat at the Le Meridien where you will fork out close to £80 for an amazing sea food dinner (still good value when compared to London).
-Massages at the hotel were OK, but frankly the ones on the beach were on the whole better and half the price. Try a few different places to find what suits you.
-Try the local market at Khao Lak village (about 1/3 of the way from the hotel to town; the driver should be able to drop you off).
-Make sure you have industrial strength mosquito repellent with you; once the sun sets be prepared…
-Of all the beach restaurants we found one called “Mama’s” consistently served the best food. If you head north along the beach from the hotel it is about a 15 minute walk. Make sure you try the barracuda and tiger prawns!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your long and detailed holiday report. Regarding the hotel is not 5 * , this is absolutely correct, we advertise 4* but some agents give us 4* +. But i am glad to see that besides some constructive critisism you have enjoyed your stay in Khaolak
Again, many thanks
Robert Frei, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.