I stayed here in February for a week on arrival there was a mixup with our room after a lengthy time it was sorted not what you need after travelling. The girl on reception seemed to young to handle this eventually a senior girl came and sorted it out. The breakfast swings between very good one day mediocre the next the rooms got cleaned at around 5 every day.ay I suggest to the management that the staff are trained they are not at fault as there didn't seem to be enought staff for the size of the resort. I have been in the hospitality industries for 40 years and would like to say to the management you are in danger of sliding in obscurity if you don't get things sorted. Shame such potential is going to waste due to poor leadership
- Official Description (provided by the hotel):
- The Essence of Thai Hospitality. Nestled in lush tropical gardens, the Khao Lak Diamond Beach Resort & Spa reaches out and touches the sparkling white sands of Khao Lak Beach. The Thai style design and 86 well-appointed rooms, including beachfront and ocean view villas, give this charming 4-star resort a warm and welcoming atmosphere. A spa to pamper and rejuvenate the spirit, beachside and al fresco restaurants and full service facilities make this the ideal choice for a family vacation in beautiful sun-soaked Thailand. ... more less
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- Also Known As:
- Khao Lak Diamond Beach Hotel Khao Lak
- Khao Lak Diamond Beach Resort And Spa