We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Most awesome swimming pool in Thailand” 5 of 5 stars
Review of JW Marriott Khao Lak Resort & Spa

Save Saved
You added JW Marriott Khao Lak Resort & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
JW Marriott Khao Lak Resort & Spa
5.0 of 5 Hotel   |   41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #5 of 60 Hotels in Khao Lak
Kiev, Ukraine
Top Contributor
174 reviews 174 reviews
13 hotel reviews
Reviews in 38 cities Reviews in 38 cities
55 helpful votes 55 helpful votes
“Most awesome swimming pool in Thailand”
5 of 5 stars Reviewed 3 weeks ago

The swimming pool runs like a river for km around the hotel premises. Hotel architecture is astonishing and classy. Rooms luxurious, spacious. You cam access the pool from your balcony. Service can be slow especially room service and the restaurants

Stayed September 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, 3 weeks ago
Dear Corrado G,

Thank you, as a Top Contributor and experienced traveller on this website, for writing us about your experience in our resort, we are very happy to learn that you enjoyed great holidays at JW Marriott Khao Lak.

It's a great pleasure reading your review, thank you for your fantastic comments about our lagoon pool as the most awesome pool in Thailand, the classy resort architecture and the luxurious and spacious rooms.

We all look forward to welcome you back to our beautiful resort in the near future.

Yours sincerely,

Alex Schoell
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,477 reviews from our community

Traveler rating
    1,036
    335
    72
    19
    15
See reviews for
420
753
29
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (476)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was our first time to khao lak and also first time at this beautiful resort.The lobby area was big and was nicely furnish.The staff was helpful and had a smile at all times.The room very nicely deco in bali & thaitish style.The best part was the swimming pool-huge swimming pool- we were at the pool area most of the day.The beach was beautiful, we sat there to watch the sunset every evening.Breakfast was great too!!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, 3 weeks ago
Dear Itu 1800,

sunny greetings from Khao Lak and thank you very much for your review of the JW Marriott Khao Lak Resort & Spa.

We are very pleased to read that you enjoyed your holidays in our beautiful resort. We appreciate your nice words about the pool, the helpful and smiling staff, the nicely decorated rooms, the beautiful beach and the great breakfast.

Thank you once more for recommending the JW Marriott Khao Lak and we are all hoping to have the opportunity of welcoming you back in the near future.

Kind regards,

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located 2 hours away from the Phuket airport (and Phuket city), in a small sleepy small Thai town is this Amazing property, with a waterbody 3 Kilometers long, more than 4 huge pools and a beautiful beach.
Swim, walk or wade through the waterbody running through teh hotel to reach any restaurant or your room, enjoy the fresh sea food at a shack right on the beach just outside the hotel.
Just outside the hotel are a few restaurants, including an Italian, Indian and thai restaurant.....

Go for a solitary quite time. if you are looking for a "Happening" party place, this is NOT for you. This place is strictly for relaxation.
For a mix of party and relaxation, stay at this property for 3 days, then shift to Phuket town for 2 days of partying.
Water sports, diving etc. activities are also not really available in and around Khao Lak. You will need to travel all the way to Phuket (1 hour 45 Minutes).
Very good place for families and children, the hotel has a very nice kids area where you can leave the kids for the entire day.
We went end of June, weather was quite nice, specially evenings were very pleasant.

Room Tip: Ask for Pool access rooms.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, 3 weeks ago
Dear Siddhartha Thakkur,

sunny greetings from Khao Lak to India and thank you very much for sharing your comments about our beautiful resort with other readers on this website.

I am thrilled to read your review and like to thank you for recommending the JW Marriott Khao Lak Resort & Spa for a relaxing family vacation.

We much appreciate the great comments about the amazing property, the beautiful beach, the restaurants, the lagoon pools and especially the very nice kids club.

We are all looking forward to welcome you back again in the near future and I remain with very best regards.

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

we originally booked 11 nights but found the resort so enjoyable we extended to stay 21 nights-and still wanted more! We have extensively travelled over the past 20 years especially looking for 5 star lagoon access resorts with beachfront location. This resorts has extensive connected lagoons and pools which have unsurpassed length with shade in a beautiful garden setting..We are an active senior couple and the extensive pool together with the long beach allows are ideal.We were never tired of the food as 3 restuarants provided great variety.We found the resort amazing and far better than other lagoon resorts we have stayed in Hua Hin or Bali. Much of our enjoyment is attributed to Alex Schoell and front reception staff .

Room Tip: Corners suits are sunny
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, 3 weeks ago
Dear Greg,

Thank you for making the JW Marriott Khao Lak Resort & Spa your preferred holiday destination and for taking time to share your comments with other travelers in this forum.

How gratifying to read that you two had such a memorable experience.

Especially your comments about the great enjoyment of our resort, the food in our restaurants and the beautiful gardens, resulting in a 10 nights extension of your stay, leaves us extremely proud and it is indeed my great pleasure to share your nice words with our entire team.

Once again thank you for recommending our resort and we are all looking forward very much to welcome you back early next year.

Yours Sincerely,

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collingwood, Victoria, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful resort with amazing staff. Stayed for 8 nights on a deals.com voucher worth every cent. Buffet breakfast one of the best I've eaten at, give the Olive restaurant a try however not on buffet night, really nice restaurant just out of the resort near the seven eleven called Twin Palms fantastic home style Thai food plus they do laundry for good prices. Had read previous reviews commenting resort was run down & tired looking yes that might be true in some parts of the resort but definitely does not detract from the beauty of this place, is some maintenance work going on at this time but hardly noticeable. Quan Spa was well worth the visit great staff & relaxing treatments on the whole this was a relaxing holiday & would definitely come back again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, 3 weeks ago
Dear Michelle C,

Thank you for making the JW Marriott Khao Lak Resort & Spa your preferred holiday destination and for taking time to share your comments with other travelers in this forum.

We are very happy to read you had an amazing holiday experience in our beautiful resort.

Thank you very much for sharing your positive feedback about our breakfast buffet, the relaxing treatments in our Quan spa and above all we are very glad to read about the overall beauty of the resort.

Once again thank you for recommending our resort and we are all looking forward to welcome you back very soon.

Sincerely,

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oaxaca
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had booked this Marriott a while ago, and we'd like to thank our travel agency ( andaman adventures , theyre pretty famous for Southern Thailand ) to incorporate this resort in the itinerary they created for us - visited 8 destinations in total, outrageous holiday ! Anyway the Marriott ended up fitting in real nicely with the luxury resorts of our AA itinerary, certainly was up to scratch with them. Very oriental looking, not the international Marriott kindof styling. The staff, as always, was so friendly and attentive to us - without fault. The meals are simply better than in the local restaurants we tried occasionally. This Marriot delivers the goods ! recommended

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, 3 weeks ago
Dear Rafael G,

Thank you very much for the nice words about our friendly, attentive associates here at the JW Marriott Khao Lak and for recognizing the resort for its stunning, oriental and luxury look in this forum.

It is with much pleasure to read that you have thoroughly enjoyed your stay including your meals in our restaurants.

It would be nice to welcome you back soon again, enabling our associates to look after you once more. Thank you for choosing the JW Marriott Khao Lak as your holiday destination and sending you very best regards.

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed here on our first visit to khaolak, we were greeted with smiles all round and everyday, I found the service was underpassed by any place I have stayed, the food at breakfast was astounding and most staff went out of their way to be friendly and helpful, as well as to try and learn your name, this impressed me a lot, we found the pool and surrounds very soothing and beautiful

Stayed August 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, 3 weeks ago
Dear Rodney S,

Thank you for making the JW Marriott Khao Lak Resort & Spa your preferred holiday destination and for taking time to share your comments with other travelers in this forum.

We are very happy to read you enjoyed your stay in our awesome resort and had such a memorable experience.

Especially your comments about the services provided by our friendly and helpful team makes us extremely proud. It is indeed a pleasure to share your nice words with our fantastic associates who are doing an outstanding job in taking care of our guests.

Furthermore, thank you very much for sharing your positive experience at our breakfast buffet and the beautiful pool and surroundings.

Once again thank you for recommending our resort and we are all looking forward very much to welcome you back in the near future.

Sincerely,

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to JW Marriott Khao Lak Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Khao Lak
#3 Spa Hotel in Khao Lak
#4 Luxury Hotel in Khao Lak
#4 Romantic Hotel in Khao Lak
#5 On the Beach Hotel in Khao Lak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Official Description (provided by the hotel):
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Agoda, Booking.com, Hotels.com, Priceline, Travelocity, Tingo, Otel, HotelTravel.com, Odigeo and Venere so you can book your JW Marriott Khao Lak Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Khao Lak Resort And Spa
Jw Marriott Khao Lak Hotel Khao Lak
Cher Fah Hotel
Cher Fah Resort

Owners: What's your side of the story?

If you own or manage JW Marriott Khao Lak Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.