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“Most awesome swimming pool in Thailand” 5 of 5 stars
Review of JW Marriott Khao Lak Resort & Spa

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JW Marriott Khao Lak Resort & Spa
5.0 of 5 Hotel   |   41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand   |  
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Ranked #6 of 60 Hotels in Khao Lak
Kiev, Ukraine
Top Contributor
225 reviews 225 reviews
17 hotel reviews
Reviews in 51 cities Reviews in 51 cities
79 helpful votes 79 helpful votes
“Most awesome swimming pool in Thailand”
5 of 5 stars Reviewed August 29, 2014

The swimming pool runs like a river for km around the hotel premises. Hotel architecture is astonishing and classy. Rooms luxurious, spacious. You cam access the pool from your balcony. Service can be slow especially room service and the restaurants

Stayed September 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, September 1, 2014
Dear Corrado G,

Thank you, as a Top Contributor and experienced traveller on this website, for writing us about your experience in our resort, we are very happy to learn that you enjoyed great holidays at JW Marriott Khao Lak.

It's a great pleasure reading your review, thank you for your fantastic comments about our lagoon pool as the most awesome pool in Thailand, the classy resort architecture and the luxurious and spacious rooms.

We all look forward to welcome you back to our beautiful resort in the near future.

Yours sincerely,

Alex Schoell
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,612 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (523)
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English first
Noida, India
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 29, 2014

Located 2 hours away from the Phuket airport (and Phuket city), in a small sleepy small Thai town is this Amazing property, with a waterbody 3 Kilometers long, more than 4 huge pools and a beautiful beach.
Swim, walk or wade through the waterbody running through teh hotel to reach any restaurant or your room, enjoy the fresh sea food at a shack right on the beach just outside the hotel.
Just outside the hotel are a few restaurants, including an Italian, Indian and thai restaurant.....

Go for a solitary quite time. if you are looking for a "Happening" party place, this is NOT for you. This place is strictly for relaxation.
For a mix of party and relaxation, stay at this property for 3 days, then shift to Phuket town for 2 days of partying.
Water sports, diving etc. activities are also not really available in and around Khao Lak. You will need to travel all the way to Phuket (1 hour 45 Minutes).
Very good place for families and children, the hotel has a very nice kids area where you can leave the kids for the entire day.
We went end of June, weather was quite nice, specially evenings were very pleasant.

Room Tip: Ask for Pool access rooms.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, September 1, 2014
Dear Siddhartha Thakkur,

sunny greetings from Khao Lak to India and thank you very much for sharing your comments about our beautiful resort with other readers on this website.

I am thrilled to read your review and like to thank you for recommending the JW Marriott Khao Lak Resort & Spa for a relaxing family vacation.

We much appreciate the great comments about the amazing property, the beautiful beach, the restaurants, the lagoon pools and especially the very nice kids club.

We are all looking forward to welcome you back again in the near future and I remain with very best regards.

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

we originally booked 11 nights but found the resort so enjoyable we extended to stay 21 nights-and still wanted more! We have extensively travelled over the past 20 years especially looking for 5 star lagoon access resorts with beachfront location. This resorts has extensive connected lagoons and pools which have unsurpassed length with shade in a beautiful garden setting..We are an active senior couple and the extensive pool together with the long beach allows are ideal.We were never tired of the food as 3 restuarants provided great variety.We found the resort amazing and far better than other lagoon resorts we have stayed in Hua Hin or Bali. Much of our enjoyment is attributed to Alex Schoell and front reception staff .

Room Tip: Corners suits are sunny
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, September 1, 2014
Dear Greg,

Thank you for making the JW Marriott Khao Lak Resort & Spa your preferred holiday destination and for taking time to share your comments with other travelers in this forum.

How gratifying to read that you two had such a memorable experience.

Especially your comments about the great enjoyment of our resort, the food in our restaurants and the beautiful gardens, resulting in a 10 nights extension of your stay, leaves us extremely proud and it is indeed my great pleasure to share your nice words with our entire team.

Once again thank you for recommending our resort and we are all looking forward very much to welcome you back early next year.

Yours Sincerely,

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
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Collingwood, Victoria, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2014

Beautiful resort with amazing staff. Stayed for 8 nights on a deals.com voucher worth every cent. Buffet breakfast one of the best I've eaten at, give the Olive restaurant a try however not on buffet night, really nice restaurant just out of the resort near the seven eleven called Twin Palms fantastic home style Thai food plus they do laundry for good prices. Had read previous reviews commenting resort was run down & tired looking yes that might be true in some parts of the resort but definitely does not detract from the beauty of this place, is some maintenance work going on at this time but hardly noticeable. Quan Spa was well worth the visit great staff & relaxing treatments on the whole this was a relaxing holiday & would definitely come back again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, September 1, 2014
Dear Michelle C,

Thank you for making the JW Marriott Khao Lak Resort & Spa your preferred holiday destination and for taking time to share your comments with other travelers in this forum.

We are very happy to read you had an amazing holiday experience in our beautiful resort.

Thank you very much for sharing your positive feedback about our breakfast buffet, the relaxing treatments in our Quan spa and above all we are very glad to read about the overall beauty of the resort.

Once again thank you for recommending our resort and we are all looking forward to welcome you back very soon.

Sincerely,

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oaxaca
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2014

We had booked this Marriott a while ago, and we'd like to thank our travel agency ( andaman adventures , theyre pretty famous for Southern Thailand ) to incorporate this resort in the itinerary they created for us - visited 8 destinations in total, outrageous holiday ! Anyway the Marriott ended up fitting in real nicely with the luxury resorts of our AA itinerary, certainly was up to scratch with them. Very oriental looking, not the international Marriott kindof styling. The staff, as always, was so friendly and attentive to us - without fault. The meals are simply better than in the local restaurants we tried occasionally. This Marriot delivers the goods ! recommended

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, September 1, 2014
Dear Rafael G,

Thank you very much for the nice words about our friendly, attentive associates here at the JW Marriott Khao Lak and for recognizing the resort for its stunning, oriental and luxury look in this forum.

It is with much pleasure to read that you have thoroughly enjoyed your stay including your meals in our restaurants.

It would be nice to welcome you back soon again, enabling our associates to look after you once more. Thank you for choosing the JW Marriott Khao Lak as your holiday destination and sending you very best regards.

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 28, 2014

My wife and I recently stayed here on our first visit to khaolak, we were greeted with smiles all round and everyday, I found the service was underpassed by any place I have stayed, the food at breakfast was astounding and most staff went out of their way to be friendly and helpful, as well as to try and learn your name, this impressed me a lot, we found the pool and surrounds very soothing and beautiful

Stayed August 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, September 1, 2014
Dear Rodney S,

Thank you for making the JW Marriott Khao Lak Resort & Spa your preferred holiday destination and for taking time to share your comments with other travelers in this forum.

We are very happy to read you enjoyed your stay in our awesome resort and had such a memorable experience.

Especially your comments about the services provided by our friendly and helpful team makes us extremely proud. It is indeed a pleasure to share your nice words with our fantastic associates who are doing an outstanding job in taking care of our guests.

Furthermore, thank you very much for sharing your positive experience at our breakfast buffet and the beautiful pool and surroundings.

Once again thank you for recommending our resort and we are all looking forward very much to welcome you back in the near future.

Sincerely,

Alex Schoell
Director of Rooms
JW Marriott Khao Lak Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

First time to thailand and stayed a week in lagoon villa which was near beach. It was a perfect place to relax whether by the pool, on the beautiful beach or day spa. Food was also great especially banh Thai, and dining on the beach overlooking the andaman sea, priceless Couldn't have asked for a more relaxing break. I would like to thank all the staff for making our stay an enjoyable one. Hope to be back soon

Room Tip: Lagoon villa is private and close to pools , beach and restaurants
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander S, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review, August 26, 2014
Dear Stephanie D,

greetings from Khao Lak and thank you for making the JW Marriott Khao Lak your preferred choice during your recent vacation in Thailand. We appreciate you taking time to share your comments with readers on this website.

We are very pleased to learn that you enjoyed your stay and had such memorable and relaxing days in our beautiful resort. It is indeed a pleasure to read your comments about our great food , the pool, th Spa and the beautiful beach.

Once again thank you for taking the time to share your comments and when you are returning to Thailand, we are looking forward to welcome you back to the JW Marriott Khao Lak Resort & Spa.

Yours Sincerely,

Alex Schoell
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Khao Lak
#4 Spa Hotel in Khao Lak
#5 Romantic Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
#6 On the Beach Hotel in Khao Lak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Official Description (provided by the hotel):
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 
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Also Known As:
Jw Marriott Khao Lak Resort And Spa
Jw Marriott Khao Lak Hotel Khao Lak
Cher Fah Hotel
Cher Fah Resort

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