This will be our sixth or seventh visit to the JW Marriott Khao Lac from when it first became a Marriott hotel a few years ago. Living in Bangkok we have a lot of choices and have been to most of the local islands so why do we come back here? We love the flat walking beach, birds and lakes and often wave less sea, the great swimming pools and the excellent food on offer at the coffee shop/deli for lunch and the great breakfast with plenty of choice and the evening dinner outside with excellent Indian options.
Yes its a bit of a hike up from Phuket airport but believe me unless you really want the noise and mess of most of Phuket you will do better to seek out a bit of what Thailand is all about. Don't stay in the hotel all the time, try to get to some of the fine inexpensive sea food restaurants in the little town and use the shuttle service-well worth it.
All in all we will be back in November and as usual the staff will be kind, attentive and make us feel very welcome as they have done on every visit. It is clear to see that staff training is ongoing and now reaches excellent levels, and if there is the odd misunderstanding then you try learning Thai and you can then forgive any errors.
This is a great choice and we travel a lot in Thailand and around Asia, either hire a car in the airport and drive ( carefully ) yourself or request the van pick up so that you can relax all the way.