First, the positive:
- the sports program offers very good activities with qualified trainers;
- the German speaking personnel is very qualified, efficient, motivated and caring;
- the romantic dinner on the beach is nicely arranged and organized.
But then the negative:
- during high season the resort is understaffed;
- drinks and meals are over-priced;
- the big events parties are overpriced, and not family orientated. The stage is too big, too loud, and the big DJ staging is too much for the small crowd of hotel guests;
- kids club for 10 years olds does not offer interesting activities;
- too less restaurants to choose during rainy weather;
- the reception staff barely speaks English, and is not knowledgeable and not trained;
- 10 paid postcards sent from the reception never arrived at their receivers;
- the in-room telephone system is too complicated and not user friendly;
- too little space for outdoor seating at the restaurants - especially for Western customers who do not need air-conditioning during winter time;
- spa is overpriced.
Marriott in principle is a good choice, but not so in Khao Lak. In Khao Lak are better options and value for money available than this resort.
- Official Description (provided by the hotel):
- Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Travelocity, Booking.com, HotelTravel.com, Hotel.de, Priceline, Hotels.com, Marriott, Orbitz and Jetsetter so you can book your JW Marriott Khao Lak Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jw Marriott Khao Lak Hotel Khao Lak
- Jw Marriott Khao Lak Resort And Spa
- Cher Fah Hotel
- Cher Fah Resort