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“Outstanding! great 10 days with the family” 5 of 5 stars
Review of Khaolak Merlin Resort

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Khaolak Merlin Resort
4.0 of 5 Resort   |   7/7 Phetkasem Road, Khao Lak 82210, Thailand   |  
Hotel amenities
Ranked #21 of 60 Hotels in Khao Lak
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Outstanding! great 10 days with the family”
5 of 5 stars Reviewed May 7, 2014

We spent 10 nights at this Hotel in Khao Lak and it was simply one of the best holidays we had (16th to 27th of April);
Relaxing
Rooms were done up to high standards
Pools may on ocassions look more dirty, but it is only normal when the Hotel is full of Trees and life!
The kids loved trying to spot the frogs, gekos, birds, bugs,.. the place was full of life
The Beach was just great, clean and not busy at all
We though the Hotel staff were very nice and helpful, the cleaning lady did a great job every day setting up the room
And the food!! The food was great! we really like Thai food and the Hotel had every evening different tasty meals, the desserts were incredibly yummi as well.
Next time we go to Khao Lak will stay same Hotel, We could not find any negatives, also the guys from Infinity Tours down the road were incredibly helpful and when our little one got ear infection two days before coming back to London, they got us to a Doctor friend of them who helped us out of hours.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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381 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • Thai first
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English first
cornwall
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 6, 2014

Just returned from a wonderful 12 nights at the Merlin Hotel. It truly is a gem set in a jungle of fragrant flowers and with plenty of pools for all. The food was excellent and the staff extremely friendly and very helpful. I would recommend this hotel to anyone. Khao Lak is a very beautiful resort with spectacular beaches which were very quiet whilst we were there. There enough restaurants locally to the hotel to offer a choice of venue and all were extremely reasonable in price - average meal was less than £8 including a couple of cocktails/beers. Only thing that is expensive is wine.
Excellent excursion prices if booked locally at the Khao Lak Elephant Trekking travel agency at far end of town - did the Similan Islands - stunning; elephant trekking and kayaking - brilliant and James Bond and kayaking - great but very touristy.
Overall this was a brilliant holiday booked through Best at Travel using the hotels taxi for transfers. Would certainly go back again.

Room Tip: We had a standard superior room that had plenty of space and a lovely balcony overlooking one of the...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrow-in-Furness
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 3, 2014

This hotel is built on a hillside so lots of ramps and steps - definitely NOT for someone with walking difficulties but superb in every other way.
A few minutes by bus south of Khao Lak and on a gorgeous sandy beach the main reception is large and cool. The Superior (= standard) rooms are quite big with comfortable beds, sunken baths and efficient air conditioning. The deluxe rooms are so much bigger and with big seperate shower cubicles, big enough or four or five adults (no we didn't!!!!!). Again the air conditioning is brilliant and, with temperatures in the high thirties, it needed to be.
Lunch was served in the sea front restaurant which meant a long descent if you were in the upper part of the resort - and, of course, the reverse journey was a long ascent!!!
Breakfast and evening meals were served in a beautiful restuarant called The Veranda which was in the higher regions....close to the reception area.
Evening meals teneded to be a choice between themed buffet or a la carte, One night the buffet would be in the Veranda, a la carte at the sea front, next night vice versa so pleanty of choice for both venue and food served.
At both venues the food was superb and the staff were pleasant in the extreme. It was hard to believe these people work for less a day than most of us earn per hour - and I'm talking minimum wage UK here.
The spa was a beautiful experience (an aroma therapy massage) and I lost count of the number of pools....some very small but all clean and blended in with the almost jungle feel of the resort.
Good choice of drinks for all inclusive....better than its sister resort in Patong and plenty of menu choice too.
A great place for a quiet romantice stay.

Room Tip: Don't go here if you are not good on your feet....the steps/ramps with the high temperatures and...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 1, 2014

Arried back yesterday from one of the most amazing holidays I've ever had! Where the hotel is situated is lovely and it has a great beach. The rooms were cleanced everyday and were always spotless. The main thing myself and partner loved about the hotel was the staff, they couldn't do enough for you. The restauant staff in the tropical garden and the bar in particular. Gutted to be back home and would highly recommend!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Austell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 27, 2014

Stayed here for 2weeks at Easter with my husband and 2children. What a great time. Lovely interconnecting rooms over looking pool 4. Very quiet room so good sleep , only the frogs could be heard. Breakfast was plentiful. Lovely banana milkshakes at the beach bar. Lunch by the beach was so good especially the pad Thai! Evening meals were good with lots of variation and in the 2different restaurants. We had great fun with the staff at the beach bar , they are trying very hard to learn English.
We did some trips with mr moo which were great value for money , only 1bad tour guide. A lot cheaper than first choice.
We loved this hotel and had an amazing holiday. I don't understand people saying first choice will ruin the little village and restaurants by going all inclusive as when we were there only 20guests were with first choice!
Would definatly return.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 20, 2014

We stayed here for two weeks in April . We were very happy with the hotel, the room was nice , well equipped with hairdryer , safe , fridge although we could have done with more space for hanging clothes but we managed. Cleaned every day with beach towels left too as well as toiletries etc. Bed was a bit lumpy , think the mattress topper just needed a good shake out ! And the air con was a bit noisy but we had to have it on it was just too hot otherwise.
Our room was quite high up and a little way to the beach, we didn't mind but if you have a trouble walking up stairs them you may struggle a bit.
Breakfast was lovely, different things everyday in the hot area as well as the egg counter for omelettes and poached eggs etc. lots of bread and cakes too as well as cold meat and cheeses. Staff all friendly and helpful.
Free wifi in lounge area , only used it a couple of times .
We ate in the hotel when we arrived and also at the Thai buffet night which was lovely as we could try lots of different foods which were all delicious.
Lots of little restaurants around the hotel, we like Pete's bar and restaurant, turn right along the beach and you come to a little row of restaurants right at the end . The food was great here so much choice and the taste and quality was brilliant along with the prices, £12 for 2 courses each with 2/3 beers each.
The beach was beautiful at the Merlin, lovely walks in both directions, during our second week the high tide was very high and the waves came crashing right up to the edge of the hotel grass. The rest of the time it was fine for swimming in, so warm and clean.
The fact that no sunbeds are allowed on the beach makes it much nicer . There were plenty of sunbeds available in the hotel grounds, if you couldn't get an umbrella it was just as easy to move the sunbed under the many trees for some shade. Nicer actually as the umbrella s were all a bit on top of each other really.
We had a lovely relaxing chilled holiday here and would recommend this hotel. Not many children either !!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 13, 2014

stayed for 2 weeks all inclusive.food fab,drinks okay.staff are lovely and cant do enough for you.room4259 ok but not much hanging or draw space.beautiful beach and warm sea.wiifi only in lobby bar which is far too hot.there isnt a public area with air con and that was a real down side for us as it was around 34 + degrees and very humid so no where only room to get some respite.had a wonderful 2 weeks.not sure i would go back to this hotel.not a luxurious hotel and missing some of the extra touches that make it special.(was our 30th wedding anniversary) we had a great time though,met some lovely people.elephant trecking good fun,lady boy show was fun,patong good to visit for the day but i thought it was tacky and sleazy.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Khaolak Merlin Resort

Address: 7/7 Phetkasem Road, Khao Lak 82210, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Top resorts Hotel in Khao Lak
#10 Romantic Hotel in Khao Lak
#13 Spa Hotel in Khao Lak
#16 Family Hotel in Khao Lak
#16 Luxury Hotel in Khao Lak
#17 On the Beach Hotel in Khao Lak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Khaolak Merlin Resort 4*
Number of rooms: 236
Official Description (provided by the hotel):
The Khaolak Merlin Resort is a deluxe resort with style inspired by Thailand's rich culture, situated approximately 50 minutes away from Phuket International Airport yet set amongst peaceful tropical forest landscape and tranquil beaches. It has direct access to 190 meters of Khao Lak Beach front and is surrounded by 15 acres of lush tropical gardens. ... more   less 
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Also Known As:
Khaolak Merlin Khao Lak
Khaolak Merlin Hotel Khao Lak

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