I was on a Kilimanjaro climb and stayed at this hotel. After having such a fantastic and exhausting climb experience the hotel was a massive let down.
You walk into an impressive reception area with a nice pool area and bar and then as soon as you get into your room you might as well be in a dodgy motel.
The hotel is dated, I have had two rooms and in both the bathrooms flooded, most of the decor is run down, the mosquito nets have holes in them making them pointless, exposed wires from loose plugs, my current bathroom has a fan with no cover with the blades exposed. You can also hear conversations (etc.) from the room next door) and doors slam on all the floors.
Breakfast is not good, the selection is poor, hardly any fruit. However the restaurants for lunch and dinner do serve good food at reasonable prices - the only good thing in this hotel.
The airline I had to fly me from Kilimanjaro had got taken over so I asked reception to call them to confirm my flight details which had changed. They charged me for the calls which were local numbers! This is the first hotel I've had to charge for phoning an airline to check my travel.
The staff are just robots with no character, it's not like they are trying to serve you but more get your money.
If this hotel was $40 a night then fine, but $90 is a rip off, a dilapidated hotel at high tourist prices. Even at African standards. I'm sure it was good when first built but it's terrible now.
There's lot's of other hotels that get good reviews at the same price or lower, just unfortunately they didn't seem to have availability for my night at short notice. Check with your tour operator where you are staying and ask to change if it's this hotel to something else, I wished I had checked the reviews.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.