Good accommodation in a lovely setting!! One of those places one dreams of as a home!!
On the day we arrived, I immediately told Rebecca, the manageress/part owner how impressed we were with the hotel, the garden, our room, all the little details...like bougainvilliae buds on the beds and roses in the room, how all the staff looked hand picked, all helpful and friendly and how the dinner was delicious.
However what we did feel at the end of our 3 night stay was that the management was absent and not available for the hotel's guests, something that is definitely expected in a hotel of this size( about 10 rooms) and quality ( Boutique hotel}. The personal attention factor by senior management is totally absent. Even when we repaired the puncture on our car with the assistance of 2 of the hotel staff, the management couple arrived and there was nothing but a friendly hello.
At least we had Richard, the perfect head waiter, who obviously loves the place after working for the previous and present owners for a total of 18 years. He told us about the history of the farm and it's beautiful houses.
The hotel, as it was during our stay, definitely lacked a soul!! A shame when so much effort has been put into it and when it has the potential of being the perfect place to relax and enjoy the surrounding beauty.
- Official Description (provided by the hotel):
- Welcome to Arusha Safari Lodge, a grand private residence set in lush expansive grounds complete with an " Out of Africa" style gazebo summerhouse for afternoon tea and sun downers.Arusha Safari Lodge is a small-secluded luxury haven equipped to cater for discerning travelers and consists of 9 rooms in total, 7 luxurious and spacious guest cottages plus 2 spacious rooms in the main building. The lodge is trucked away on volcanic hills with spectacular views of Mt. Kilimanjaro and Mt. Meru, located only four kilometers out of Arusha.The lodge goes to great lengths to ensure all guests are personally taken care of. all cottages are privately set with views of the swimming pool and lush gardens and furnished with Zanzibar beds. Facilities include a tennis court, a swimming pool, a spa with jacuzzi, sauna and steam room, providing pampering at its very best. Massage is available and especially appreciated by guests arriving back from climbing Mt. Kilimanjaro. ... more less