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“Very Nice Hotel” 5 of 5 stars
Review of Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
4.0 of 5 Hotel   |   No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan   |  
Hotel amenities
Ranked #1 of 102 hotels in Taoyuan
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Very Nice Hotel”
5 of 5 stars Reviewed September 5, 2010

We stayed here thanks to Air China. Staff were very helpful and friendly, rooms were average but with gadgets, i-pod dock and magic glass!
The only problem it is quite away from the city but only 5 mins from the airport. However getting in to the city is not to much of a problem.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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840 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Austin
Top Contributor
139 reviews 139 reviews
133 hotel reviews
Reviews in 96 cities Reviews in 96 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed August 11, 2010

The Novotel TPE is one of the nicer breath-in-breath out airport hotels. Rooms large, well appointed, and minimalist TV stations include CNN, Bloomberg, BBC, and NHK. Staff can be quite good and certainly efficient. Rooms include adequate amenities, free wireless internet, and free shuttle to the airport (TPE side is 15 minutes before and after the hour, at the end of the bus bays). There are occasional hotel shuttles to the high speed train station, or you can use the public bus for $1 (30NT) which stops at the front door. There are two office buildings next to the hotel and nothing within walking distance. Cute features include an electric window in the shower (no bath), and no-fog mirrors. I rates 2 phones on my scale of 1 to 5 phones.
Rates at this hotel are high, so it is mostly convenient to the airport. There is day rate that is 25% lower but you cannot stay overnight. It is a good hotel

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
175 reviews 175 reviews
126 hotel reviews
Reviews in 108 cities Reviews in 108 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed July 28, 2010

I stayed at Novotel Taipei airport for 2 nights
The hotel is isolated in the middle of the airport grounds, a 10 minute shuttle ride from the terminals.

The hotel and property look brand new. Decoration and amenties are super modern and high tech.

Front desk staff were very friendly. Unlike other reviewers, I did not encounter any language problems.

My room was excellent with many luxury appointments.
Features:
- Very confortable bed with premium linens
- Flat screen TV with (at least) 5 English channels
- Free WiFi
- Control panel to connect laptop to TV - suggest to bring a HDMI and/or VGA cable if you want to do this
- Very soundproof - massively heavy hallway door
- In room safe
- Kettle with tea
- Rain shower nozzle

The fitness facilities (including pools) was one of the best I've seen (very large and comprehensive)

The restaurant (main one) was a disappointment.
(I ate there for 2 breakfasts and 2 dinners)
Although you can order a-la-carte, the buffet is the main theme
During breakfast, there was often only 1 tray of fresh cut fruit and the salad bar was left to empty out....
During dinner, the choices were too limited to heavily sauced items.....again, many trays were very depleted, even at 8pm.

There is nothing around this hotel,,,,no chance to walk to any alternative eating options, so the restaruant quality is very important. This was the only negative about this hotel, so it should be easily corrected.

What I liked:
- The room ambience
- Water temp, pressure, room ventilation
- Sleep comfort and soundproofness
- Cleanliness

To Improve:
- Restaurant buffet quality and selection

Great hotel for an overnight stop or romatic getaway (especially if the restaurant is improved)

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Taichung, Taiwan
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 13, 2010 via mobile

Room is great,but the front desk staff are terribly deprived of proper training in assisting elder customer. Even speaking the same language, I found it hard to understand their points. If you're looking for rooms near Taoyuan airport and better view to the airport, I'll recommend City Suites instead of this hotel.

  • Stayed July 2010
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maui, Hawaii, USA
Top Contributor
95 reviews 95 reviews
56 hotel reviews
Reviews in 50 cities Reviews in 50 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 9, 2010

Amazing place to stay on a layover. Would stay there again with out a doubt. Worth paying extra to get the breakfast in AM. Also would reccomend having the hotel agent meet you at gate to show you where shuttle to hotel is . Hotel is very clean and modern, gym and pool facilites are first rate. Staff was very helpful and friendly.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 1, 2010

Good hotel to stay if you arrived late at the airport, and wanted a rest before hitting the town or for transit. The free shuttle bus is at the right hand side after airport exit, look for sign express buses boarding area/tour coaches boarding area.

Room is big and nice.
We ate at the 2nd floor chinese restaurant, food average, very big portion.
We booked the shuttle service to taoyuan train for the next day, but it was not recorded and we were missed out even after they said they would accomodate us. But their service is good as they called us a cab and send us immediately.

Overall, a good stay, no problem with room, just had some hiccup with staff communication. Will visit again if it's for rest after late flight.

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucestershire
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 28, 2010

This is a good hotel if you are stopping over in Taiwan on business. Close to the airport and only 10 minutes by taxi to the high speed train station from where you can easily get to central Taipei, Hsinchu or the south of the island. Hotel is very modern and although close to airport aircraft noise is not a problem. I had King size room at very reasonable rate - spacious and very modern with free internet. The Square restaurant was disappointing. Breakfast buffet was OK, but the buffet lunch was unappetising. The dishes were left out too long and not replaced and the general quality was well below what I would expect of a Novotel. Unfortunately there is little else around the hotel so you are rather stuck for choice. There is a Chinese restaurant and a spa, but I did not try these. I would stay here again because of the location and I hope they improve the food by then.

  • Stayed June 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Location: Taiwan > Taoyuan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 102 hotels in Taoyuan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
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