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“Good rooms and good location to the airport, not so good breakfast” 4 of 5 stars
Review of Holiday Inn Express Taoyuan

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Holiday Inn Express Taoyuan
3.5 of 5 Hotel   |   No.1039 Chuenr Road, Taoyuan 33050, Taiwan   |  
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Ranked #14 of 100 hotels in Taoyuan
Shanghai
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
“Good rooms and good location to the airport, not so good breakfast”
4 of 5 stars Reviewed August 7, 2013

Good rooms, great mattresses for a good nights sleep, great staff and a good location for the airport. The breakfast is really pretty bad. Not just bad by Asia standards but bad. Also, the hotel seems to be a regular for tour groups so the breakfast area can be super crowded until they leave.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 people have reviewed this hotel

Traveler rating
    13
    30
    10
    3
    3
See reviews for
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Any
English first
Singapore
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2013

We had stayed for 2 nights during our last 2 days in Taiwan. They have clean rooms and comfortable beds but in term of space, they are indeed a bit small. The staffs are friendly and polite. They are willing to help when needed. Pretty near to night market. Overall, we are happy with our stay in holiday inn express.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2013 via mobile

I stayed there twice, once for a late night arrival and the other for catching a 7am flight. Taxi from the airport to the hotel is between TWD350-400 and takes about 15minutes or so (with low traffic).

The staff is very friendly (English speaking) and very helpful. I had wanted to get my Taiwan SIM card (since the telecom offices at the arrival hall were closed by the time I got in), and they helped make calls to a variety of telecom offices to ask which location can I get on (since I have US passport I have to goto a 'service' center and not a retail store. - next time, look for a flight that gets in before 8pm and just get your SIM when you land). Anyways, both the ladies at the counter were on the phone calling to get all the details before sending me off (and I got one just a block from the hotel - bring your passport and a driver's license that would have an address on it). That was awesome!

The room was modern and clean, as well as the bathroom, the bed is just the right amount of softness.
There is a laundromat in the basement and buy the detergent at the counter, this is a big plus!

Breakfast is adequate buffet. The television selection is typical of one would expect, including HBO (as a side note Game of Thrones are not shown in Taiwan)

The location is in the suburbs, so not in downtown. There is a family mart across the street and a big Carrefour 3 blocks away. The river next to the hotel has a nice Taoyuan bike path along it for a morning jog.

Overall, like this place!


Stayed June 2013, traveled solo
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 6, 2013 via mobile

This is the cleanest hotel I've stayed in so far. The rooms may be small but it's a very comfortable place to stay in. There's a bus opposite(bus 1816) that brings you directly to Taipei, it's about a 40mins ride that costs 65 TWD. So those who wants to visit Taipei for many days,it's probably better if you find a hotel in Taipei instead, will be more convenient. The staffs were very polite and efficient in that they attend to you immediately and patiently, and always has a smile on their face. They also have free wifi everywhere in the hotel, you don't have to pay or login unlike in some other hotels. The only downside is that the morning buffet had limited choices and were the same everyday, dining area is very very small. But overall it was a pretty good experience! Will definitely choose this hotel again if I were to visit places in/near Taoyuan. Taxi ride to airport costs about 400TWD. (Better to hire taxi back to the airport than a car, not sure how much it costs for a taxi ride to hotel-I took a car,there will be people in the airport asking if you need a ride, and it costs 600TWD, no meter.)

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Top Contributor
136 reviews 136 reviews
80 hotel reviews
Reviews in 83 cities Reviews in 83 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed May 30, 2013

Stayed overnight in this hotel on a tour. The room was rather modern, sound proof but small. However, there were stains on the wall paper. We stayed in room 901 which was a corner room with 180 degrees window, however, there was no good view outside. There was problem with the air condition because one outlet was facing the 2 beds but the other outlet at the entrance did not have any air condition. As a result, the entrance, toilet and working table area was very hot. There was free WiFi in room and reception was quite strong. There were also 2 computers behind the lobby with printer for guests use. TV had many channels like CNN, Animal Planets, Cartoon Network, Discovery & Disney channels, National Geographic, ONTV Japan, AXN/Cinemax/Hollywood/Star Movies, ONTV/ESPN/Star Sports, Travel & living, TVBS. Breakfast had good salad but lousy juice. Fresh fruits had guava and grapefruit. There was congee but no cold cut. There were several cooked dishes and the choices of food were more catered for Chinese and Japanese. There was a self service laundry room in this hotel. As the location of the hotel was near the Taoyuan airport, it was very far (45 minutes by taxi) to downtown Taipei.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kandy, Sri Lanka
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2013

Stayed for 6 nights. Good service with friendly staff. Comfortable, small but clean room. Though the variety of food in the breakfast buffet is less, they are satisfactory. Breakfast area is very small and tend to get crowded with the Mainland tour groups after about 6.15. So, either sharp at 6 or after about 9 would be the better times. The sorrounding itself has nothing much to offer, but downtown Taoyuan is easily accessible and trian or bus to Taipei is also easily accessible. Despite the somewhat off putting surroundings, the area does have some nice local places to eat if you are lucky enough to find someone speaking english to order from the local eateries.

Room Tip: If on work related or bussiness trips better ask for a higher room as the traffic noise may be bothe...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 25, 2013

Room was quite ok but the lobby & breakfast area was really small. Estimated fit for 60-70 pax only. Limited choice of foods. It was very crowded during breakfast time (especially those date with lots group tours). Guests may even queue for foods & seats. And shortage of manpower in servicing.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Taoyuan, responded to this review, February 6, 2013
Dear Mayberlynn,

Thank you so much for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class service and for that please accept my sincere apology for the shortcomings you experienced during your stay and I regret our breakfast area and options fell below your expectations in many aspect. I appreciate you bringing this matter to our attention and rest assured your feedback will be reviewed and most certainly be forwarded to the appropriate departments. We will work diligently to rectify any unsatisfactory experiences.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Taoyuan

Also Known As:
Holiday Inn Express Taoyuan Hotel Taoyuan
Holiday Inn Express Taoyuan Hotel
Address: No.1039 Chuenr Road, Taoyuan 33050, Taiwan
Phone Number:
Location: Taiwan > Taoyuan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #14 of 100 hotels in Taoyuan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Taoyuan 3.5*
Official Description (provided by the hotel):
Holiday Inn Express Taoyuan is located in the heartland of Taoyuan City with 138 cozy guestrooms providing complimentary internet access and breakfast service. Managed by the world renowned InterContinental Hotels Group, Holiday Inn Express Taoyuan promises a fresh, comfortable and uncomplicated accommodation for smart Business and Leisure travelers. Conveniently located in proximity to major shopping centers and industrial areas, Holiday Inn Express Taoyuan is only 6 minutes drive from Taoyuan Railway Station, 15 minutes from the Taoyuan International Airport and 30 minutes from downtown Taipei City. ... more   less 
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