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“Wonderful service by all staff” 4 of 5 stars
Review of Lai Lai Hotel

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Lai Lai Hotel
3.5 of 5 Hotel   |   No.125, Section 3, Sanmin Road, North District, Taichung 40446, Taiwan   |  
Hotel amenities
Ranked #6 of 196 Hotels in Taichung
4.5 of 5 stars 78 Reviews
Los Angeles, CA
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Wonderful service by all staff”
4 of 5 stars Reviewed 3 weeks ago

I only stayed here for one night while visiting relatives/friends, but I was greatly impressed by the service attitude of all the staff I encountered, from the front desk to the breakfast café attendants. Everyone had a smile and was very helpful in giving directions, helping us take photos, and explaining all the breakfast items due to our diet restrictions. The location is conveniently across the street from a night market area so lots of shopping and eating to do at night. There's also a very tasty Italian set-menu restaurant called Ita next door. The hotel is also pretty new, I believe it's only 2 years old. One small drawback was they didn't provide hair conditioner which I would've liked. There is free wifi throughout the hotel.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViviTsai, 訂房組專員 at Lai Lai Hotel, responded to this review, 2 days ago
Dear KimiChow:

Thank you for choosing Lai Lai Hotel. It’s our pleasure to serving you.

We appreciate your generous review. We always strive to provide our customers the best services. It was very nice to hear a compliment like yours.
We will considering the suggest of hair conditioner, thank you for your advise.

Your affirmation is the power for us to continue to do our best.
We look forward to serving you again.

Best regards,

Vivi Tsai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

78 reviews from our community

Traveler rating
    55
    19
    3
    1
    0
See reviews for
26
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6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Lai Lai for three nights in an Executive Suite and a Deluxe Room at level 5. Both rooms are clean and spacious. Washing machines and dryers are available at the same floor, and the hotel provides washing powder as well - a kind gesture. Coffee is also available at the lobby.
The location is ideal - Yi Zhong night market is just across the street, and a large department store is further down the road, where one could find wide choices of cuisines.The area is quite vibrant as there are few institutions within its vicinity. Taxi fare from HSR station is between 250NT to 265NT, depending on your time of travel. There are also few buses where one could take to the local train station (i.e. TRA).
One area for improvement is the breakfast at level B1. Though the spread is decent, the orange juice and soya milk drink could be better.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 14, 2014

The hotel was really great with a good service sector. The rooms were clean.There are also many places to shop in the vicinity and a supermarket just down the street. There is also a night market there. I would recommend the steamboat restaurant which is connected to the hotel. The staff are friendly and the food there is good and affordable.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViviTsai, at Lai Lai Hotel, responded to this review, November 18, 2014
Dear JinjjaDaebakk:

Thank you for choosing Lai Lai Hotel.


We appreciate your generous review. We always strive to provide our customers the best services. It was very nice to hear a compliment like yours.

Your affirmation is the power for us to continue to do our best.

Best Regards,

Viv Tsai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philippines
1 review
5 of 5 stars Reviewed November 3, 2014

we stayed in this hotel for 3 long weeks. The same great services we experienced from day one up to the day we check out. Clean, comfotable, fast free internet connection, best gym in the place, very near in the night market, near church, near mall and almost everything you need in a hotel. most of all we were amazed how personalized and very professional the hotel staff were. from the hotel supervisor, to the front desk up to the restaurant all the best services we enjoyed..

Good job Lai Lai Hotel!!!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViviTsai, 訂房組專員 at Lai Lai Hotel, responded to this review, November 12, 2014
Dear Guest:

Thank you for choosing Lai Lai Hotel. It’s our pleasure to serving you.

We appreciate your generous review. We always strive to provide our customers the best services. It was very nice to hear a compliment like yours.

Your affirmation is the power for us to continue to do our best.
We look forward to serving you again.

Best regards,

Vivi Tsai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JHB
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 31, 2014

We stopover to Taichung for just one night, dont think its fair for me to comment much about this hotel, but personally I dont mind this small business hotel because its new, clean and great location. its a fair price for what we paid and what we get.

About the hotel - Nice service with attentive staffs , the front counter staff even past me a bottle of mineral water after i checked up, what a thoughtful gesture.

I booked a room with view, not sure how it will be a room without window.

About shopping - I realised the shops around the vicinity open late and closed late (11am - 12 am), Lai Lai hotel is only 5 mins walk to a 2 blocks x 15 stories department store and night markets, cant ask for more if you keen to shop a bit.

I will definitely stay here again if i am Taichung.

Room Tip: A room with window will be good.
See more room tips
  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taiwan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

It's nearby chungyo department store, Yijhong St. and Taichung Railway Station.
You coula take the bus at Taichung Railway Station and It's free by using easycard.

get off at "台中技術學院"
35、41、70、71、100、1021、20、21、25、31、61、105、81、83
Lai-Lai hotel is nearby bus stop.

wifi supply.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2014

Was here with my boyfriend on my birthday trip. Got to know this hotel via many great reviews from Tripadvisors + the price offered was affordable to us.

From the moment we reach the hotel, the bell boy was running out to us with 2 umbrellas as it was drizzling - passed us the umbrellas & assisted us with the luggage out from the taxi. The receptionists were all smiling at us with warm greetings of "Welcome to LaiLai". Every time we passed by the Lobby, there will look up from their terminal with a smile on the face & greet us. They are very helpful when we are in need to look for a DBS Bank Atm machine to draw more TWD cash.

Bellboy assisted us to the room which was one of the most simple & nicest room which I have ever stayed. On the bed was a love-shaped arranged with Andrè choco mint which was a lovely surprise. The only problem is there is no window in the room hence we are having trouble with knowing when is day & night when we're in the room (you may ask for a room with windows).

Note to take: Please bring some USD cash if you need to do some currency exchange at the recept. If you are a Singaporean, they do not accept SGD. Also, bring your own adapter.

We will definitely return to this hotel again!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lai Lai Hotel

Address: No.125, Section 3, Sanmin Road, North District, Taichung 40446, Taiwan
Location: Taiwan > Taichung
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #6 of 196 Hotels in Taichung
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lai Lai Hotel 3.5*
Number of rooms: 78
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