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“Everything is fantastic.” 5 of 5 stars
Review of The Twinstar Hotel

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The Twinstar Hotel
3.0 of 5 Hotel   |   No.158 Section 4, Fuxin Road, East District, Taichung, Taiwan   |  
Hotel amenities
Ranked #88 of 225 Hotels in Taichung
China
Top Contributor
154 reviews 154 reviews
58 hotel reviews
Reviews in 81 cities Reviews in 81 cities
246 helpful votes 246 helpful votes
“Everything is fantastic.”
5 of 5 stars Reviewed August 7, 2014

Room fare was so cheap.480RMB for 2 nights.Free Wi-fi,free breakfast,spacious room which had one king size double bed and one queen size single bed.Can you imagine that.The starbuck and a big shopping mall just next to the hotel.The hotel is also very close to the railway station.Nice stay in the hotel.Staffs were hardworking and friendly.When I was taking the elevator,a man or a lady always took a bow to me.I was repected by them very much.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    6
    15
    14
    1
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2014

Had a similar experience as other travellers, in that we booked a room at the Enterpriser Hotel only to be moved to Twinstar due to non-functioning airconditioning (or so they claimed. Personally, I feel that it is a tactic to make Twinstar more well-known to tourists).

The first room we were given had an odd smell, so we requested a change of room and they kindly agreed to our request.

Beds were rather firm (like sitting on a wooden plank. Although we soon got used to it). The room was not entirely carpeted, only the area beyond the doorway was. Bathroom was very clean.

Do note, however, that the doors are made of metal and you have to insert the key into the doorknob and turn it to unlock your room. We did feel slightly apprehensive.

Room Tip: Do not be afraid to request for a change of room if you are not comfortable/dissatisfied with the on...
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Top Contributor
117 reviews 117 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
196 helpful votes 196 helpful votes
5 of 5 stars Reviewed May 21, 2014

I initially booked a room in the Enterprise, the sister hotel of this Twinstar. Both hotels are located at the back of the Taichung Train Station. However, upon checked in, I was told that the former client of my room had reported in that very morning that the room's hot water supply had a problem but the hotel would not be able to fix it in time for me. Worse-still, the hotel was fully booked at that time so they would not be able to find a room for me. However, I was offered a room in this Twinstar hotel instead which was actually of a higher class than the Enterprise and is just located around the corner closer to the train station. I agreed, so the hotel's customer representative took me to this Twinstar hotel. Upon checked in this Twinstar, I was then offered a room much bigger and more expensive than the original one, and I was only charged the same as the original small room in the Enterprise. The room I got in this Twinstar Hotel was spacious, clean and comfortable. The breakfast buffet was so-so but there are lots of varieties. Last but not least, the hotel staff's service was friendly, efficient and helpful.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 4, 2014

As usual, this hotel is full of china tourists. Upon entering the hotel, you can see that the lift is small and of course, slow.

Location wise, it is located strategically at a good place where this is a shopping mall right next to the hotel.

Room wise, when seeing the door, it shows that it is old and upon entering the room, the room is old and it requires refurbishment. The room is small too but of course, basic amenities are there. We were given 1 queen size bed and 1 single bed for our room. FYI, beds are hard too.

Breakfast wise, when we went down it is full of china tourists screaming, shouting out loud. The breakfast wasn't even good too. The person collecting the used plates even give us a face when we asked him to clear the plates.

Overall for this hotel is so-so. If possible, will not encourage people to come and visit this hotel.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alpharetta, georgia
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 12, 2014

We are Americans traveling to visit our daughter in Taichung. We have never traveled abroad to an Asian country so wasn't sure what to expect. Twinstar was our visit experience with a Taichung hotel, spending 4 nights, on our 10 day visit to Taiwan. In general, it was a great experience other than 1. Beds were unusually hard 2. Surprisingly no shower curtains 3. They are a non smoking facility but the first room we were given had had smokers who had checked out that morning as the room smelled. We were given another room that smelled ok.

We ended up changing to yet another room after two days because we saw a room with a softer mattress. The clerks in the lobby were exceptionally nice and helpful speaking English with us as best they could and we really appreciated it. The complimentary morning breakfast was decent and coffee outstanding! Hotel is in a great location next to a Starbucks and high end mall with a "Walmart" type store on bottom level, nice movie theatre and western type restaurants on upper levels. I was very impressed.

It appears this is a regular stop for Asian tourist buses as we saw different buses every day pull in front to load up in the mornings. This was never a problem for us other than tourists may not take the no smoking rule seriously so you might get a room that smells. And I do caution anyone staying here that the beds are quite firm.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Sarawak, Malaysia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 26, 2013

Great location ..next to a rather huge shopping complex.. Mode Mall and Carrefour.Hotel clean.No problem with the beds.Breakfast ,like most Taiwan hotels is Taiwanese style..porridge, man tou and noodles

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selangor Malaysia
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 4, 2012

The rooms look alright at first sight but on clloser inspection you can see the dusty corners. The bathroom has cracked wall tiles & the grouting needs serious cleaning. The sink has spider web cracks & the cracks are black, making it an ugly sight. The beds are really hard, had a neck ache the next morning. The breakfast consist of rice porridge & condiments, catering to the many mainland china guests. Locating is good, walking distance to Carrefour & a shopping mall next door.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Twinstar Hotel

Address: No.158 Section 4, Fuxin Road, East District, Taichung, Taiwan
Location: Taiwan > Taichung
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room
Hotel Style:
Ranked #88 of 225 Hotels in Taichung
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Twinstar Hotel 3*
Number of rooms: 104
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Also Known As:
Twinstar Hotel Taichung

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