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“Not anymore 5 stars” 3 of 5 stars
Review of Caesar Park Hotel Kenting

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Caesar Park Hotel Kenting
4.0 of 5 Hotel   |   No.6 Kenting Road, Hengchun Town, Pingtung 946, Taiwan   |  
Hotel amenities
Ranked #4 of 84 Hotels in Pingtung
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Not anymore 5 stars”
3 of 5 stars Reviewed July 28, 2014 via mobile

The room and amenity and facility are pretty good actually! But unfortunately the staffs are not really welcoming ! Found the last customers left over soap in the bath and its really kind of not pleasant , after informed the hotel front desk takes one day to reply from the housekeeping manager, but the answer was not really appropriate , pity that the service is not really 5 stars!
Breakfast place was a chaos and the waiter even took away my unfinished eaten plate!!!! Without asking the guest first?? Disappointed !! Stay there every year few days for holiday and I know this is my last time of visit!

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
    73
    82
    24
    7
    2
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Taiwan
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2014

Summer at last! Kids always looking forward to summer time. So we decided to go to Kending for summer vacation this year.
We had been to the Kending Fullon Villa last time, so we decided to stay in the renewed Caesar Park Hotel.
Caeser located at the south end of Kending Main Street, it costs you 10 minutes to Kending town by walk. So the price is more expensive than Fullon. The Small Bay is just across the main street to the Caesar.
We booked the room on the ground floor. There is a small backyard with opening tub. Through the back door we can access to the swimming pool area directly.

Room:
Nice equipped room, with conditioner, wireless, small refrigerator, big bathroom and nice king size bed. Since we had kids together, so we asked them to provide bed-fence to avoid kids from falling off the bed. Room is comfortable, so if possible, I will suggest to spend at lease 2 nights in this hotel.

Facilities:
1. Swimming Pool Area: Opened until 22:00. 12:00 to 13:00 closed for cleaning. There are several areas: for kids, for baby, 1.3~1.5 meter for swimmer, and 3 meters for diving. No fancy facilities, such as slide or water jet etc., for kids. Less fun but safer! Free floating boards, towel and spin dry machines are provided.
2. Recreation for Kids: 1st basement floor. Large area with lots of toys and facilities for kids. Table tennis, pool and other facilities for teenagers or adults.
3. Beach Path to the Small Bay: You can use this path to go to the small bay more safely. The view is good, you can find land crabs and hermit crabs around you while you are walking through. But the smell is awful especially when you near the beach. 10 minutes to the beach.
4. Small Bay Beach: Sunshine, sea breath, sandy beach, nice salty water...

Restaurants:
1. Breakfast: Taste good, with various choices! Better go to the restaurant earlier!
2. 2 restaurants, 1 BBQ, 1 lounge and 2 bars.
3. Free for 6 years old kids and under.

Environment: Trees, bushes and flowers around the hotel and swimming pools. Very nice gardening design! Be careful of the mosquitoes in the evening time.

Services: Very nice services! If you have problems or you need somethings, just ask with hesitations.

Conclusion:
This is a nice hotel for family tour. You can choose to stay in the hotel or to the beach with your kids.
Price is higher, since it is renewed. Better to find some promotion packages on the web or from your credit card bank.
We do have nice experiences and memories in this hotel.

Room Tip: Rooms on the far-side of two wing are more quiet. But you have to walk...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2014

in General, the hotel is good. however, the facilities are aging and due for refreshment. Carpets are old, curtains can't be close completely, we were woken up starting at 7am. however, this is still a nice hotel.

Room Tip: If rooms are available, get those with Japanese style towards the end of a long corridor walk.. they...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanko, Finland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014

Nice place in south Taiwan. Many call Kenting area as "Taiwanese Bali". Not really, but this hotel was OK. My room was nice with jacuzzi on room terance, and public swimming pool just outside of my privat area wall. Big public pool.

  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 21, 2014

We stayed in one of the jacuzzi rooms and enjoyed the privacy of the private jacuzzi, simply enjoying the sunshine and chirping of the birds above. Walking distance to the Kenting night market, very convenient for dinner. The hotel's free shuttle connection to Kaohsiung HSR was also convenient, but there's only one trip per day, so if the timing doesn't suit your schedule, you may wish to consider taking the Kenting Express public bus that stops right outside the hotel.

Room was fine. Didn't really like the sliding door design of the bathroom. A bit of mildew in the joints between basin and wall, probably due to the humidity of Kenting. Not perfect but can be looked past. Staff are courteous and helpful, though they may not be able to offer very personalised service due to the large number of guests the hotel caters to.

There is a private path for guests to access Hsiaowan Beach. We tried it but found it easier and faster to just cross the regular street.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 20, 2014

We arrived early at around noon
And of course the front desk will have wait till the room are ready which normally check in time is around three
I did not ask for early check in and we were happy to stay at the pool side till three
However they rang us as one of the room was ready
As we arrived the room realised the room was about 500m away from the lift which was not a very friend for me as a 6months pregnant woman so we asked the front desk if we could have room changed closed to the lift
The first respond from the front desk was
"Would you like to pay extra to stay at the room on the first floor?"
Come on~ this is for sure not the standard responds you should answered
So I told her no we did just like to have a room that's closer to the lift as I am pregnant~
So she finally told me to give her a second to see if there are other rooms available
Then she ring back the closes room she could find is about 450m away from the lift
~which to me it doesn't helped much does it!?
As I was thinking if I should take the room she told me that if we are certain she will have to ask us to leave the current room now and wait while the other room is still cleaning~

I asked her if we could keep the room till the other room's ready she told me no because this is an early check in she offered us!!!

Lol hello front desk ppl
I did never asked to check in early ok!!! So stop saying it like you did do me a favourite and I did not appreciated it!!!
I'll never return and never appreciate it's service at all!!!!!!

  • Stayed April 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2014 via mobile

I have to say this is always my ranked No1 Kenting resort of all time due to its great location and the truly tropical atmosphere. However, we revisited this hotel for our family holidays after 3 years and I am surprised with the terrible food quality especially the breakfast and dinner buffet. Also the indoor decorations are getting quite old and absolutely need some renovation.
Having sat that, they still have the lovely garden, best pool where kids enjoy a lot, and the lovely trial to its half-owned beach.
If possible, get the pool access Garden room. Also try avoid Spring break if you don't fancy for head rocking music and half-naked teens and young adults.

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caesar Park Hotel Kenting

Address: No.6 Kenting Road, Hengchun Town, Pingtung 946, Taiwan
Location: Taiwan > Pingtung
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Pingtung
#2 On the Beach Hotel in Pingtung
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caesar Park Hotel Kenting 4*
Number of rooms: 281
Official Description (provided by the hotel):
Considerate Service and an Amazingly Wide Range of ActivitiesThe Caesar Park Hotel – Kenting is located on the Hengchun Peninsula at the southern tip of Taiwan, immediately adjacent to Kenting National Park. Offering blue skies, beautiful sandy beaches and an alluring tropical ambience, Caesar Park Hotel – Kenting is without question the finest holiday hotel in the Kenting area. With its relaxed atmosphere and friendly staff, this is a real home away from home. A wide range of leisure activities are available to suit all preferences, from families to honeymooners; Caesar Park Hotel – Kenting has everything you need! Why not come and experience Taiwan’s tropical paradise? You can be sure of taking beautiful memories away with you when you leave. ... more   less 
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Also Known As:
Caesar Park Kenting Pingtung
Caesar Park Hotel Kenting Taiwan/Pingtung

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