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“Convenient place to stay” 4 of 5 stars
Review of Grand Hi-Lai Hotel

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Grand Hi-Lai Hotel
4.5 of 5 Hotel   |   No.266 Chengkung First Road, Chienchin District, Kaohsiung 801, Taiwan   |  
Hotel amenities
Ranked #17 of 253 Hotels in Kaohsiung
4.0 of 5 stars 327 Reviews
Perth, Australia
Top Contributor
56 reviews 56 reviews
51 hotel reviews
Reviews in 34 cities Reviews in 34 cities
66 helpful votes 66 helpful votes
“Convenient place to stay”
4 of 5 stars Reviewed October 12, 2012

I stayed at grand Hi Lao hotel for two nights in October 2012. The check in was quick. The room was spacious. Hotel is located right in the city. We walked round the corner to et at a night market. There are so many variety of food and so cheap. Hotel is close to the Love River, where we walked, had a cuppa and something to eat by the river at night. The view was good. Breakfast at the hotel was good, there were a wide variety of food, western, Chinese, Japanese and Korean. The only thing I don't like of this hotel is the pillow. It is just too low and soft for me, by second night I simply couldn't get enough rest therefore I felt really tired on the third day in Kaohsiung. The room is decorated in victorin style, and is clean. There is a surcharge for the Internet. I don't think I will stay at this hotel again due to the pillow. Will probably stay at crown plaza hotel again next time.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
    127
    148
    42
    5
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Manila, Philippines
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 13, 2012

来高雄就住这家, 服务还是象以前, 友善, 方便, 周围吃饭也方便, 房间大, 干净, 早餐丰富又好吃. 楼下是百货公司. 景观也赞, 在市中心, 没什么大楼. 床也大又舒服, 有些贵, 停车不是很方便. 很适合家庭来住, 周围好像没有地铁.
Nice hotel, if you are looking for convenient and deluxe hotel , its the best choice.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Doncaster, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 31, 2012

I travel to Kaosiung at least once per year for business & always stay here.
The hotel is clean with nice large clean rooms & lovely big beds. The staff are always pleasant & welcoming. Housekeeping are great & the laundry service is very efficient.
Over my many stays at The Grand Hi-Lai I have eaten in all the restaurants that are located within the hotel as well as venturing out to eat. Being a single female traveling alone, having the choice of so many restaurants within the hotel is great. The Teppanyaki restaurant is fantastic & by far my favourite style of food.
Excellent choice at breakfast with so many different choices to suit most tastes.
I have never had a bad expereince whilst staying at The Grand Hi-Lai & will continue to stay here whenever I travel to Kaohsiung.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 20, 2012

I would not stay anywhere else whilst on a short trip to Kaohsiung but by international 4/5 star standards it was pretty mediocre and rather old fashioned. Nothing cosy or plush but service was good and all perfectly clean and functional. In the 80s it would have deserved 5 stars. Seafood and dimsung was great and good value. Executive club was small and tired but lovely staff.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 9, 2012

Excellent hotel by Taiwan standards. Big clean rooms and nice staff. It is located right next to a big shopping mall, that makes shopping and eating very convenient. There is a nice foot massage shop right across the hotel. So if you get tired of shopping, you can go and have a foot massage, it opens quite late too.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
78 reviews 78 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 20, 2012

Yes, no doubt about it, this is an excellent all-rounder hotel for a stay in Kaohsiung. I will definitely return here on my next trip whether for business or pleasure.

For dining, I counted at least 9 restaurants in the hotel. I dined twice in the Japanese restaurant on the 10th floor. Each time, the sushi and sashimi were fresh, and we were left very satisfied. I dined once at the Steakhouse on the 45th storey. The view was panoramic if you could get a window seat. The waiters and waitresses were very attentive. Breakfast was at the Harbor Restaurant on the 43rd storey. The spread was good and the place, while crowded, was managed well.

There was in-room internet service (both wired and wireless). I paid NT$700 a day. The speed was very fast. Once my colleague found the speed in her room dropping and she called up the reception. The problem was rectified within minutes.

I asked for an iron and an ironing board to be delivered to the room. They were delivered within minutes.

The hotel was connected to the Hanshin department store which was spread over a few floors including 3 basement levels. The basements featured a food court (Jason's), book store (Kinokuniya) and many other stores (e.g. Muji, Uniqlo). You can probably get anything you want here.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linz, Austria
Top Contributor
58 reviews 58 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 3, 2012

not enough words to comment what it is about. Perfect service, polite, welcoming, great rooms, clean, superb business centre, food is amazing.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hi-Lai Hotel

Address: No.266 Chengkung First Road, Chienchin District, Kaohsiung 801, Taiwan
Location: Taiwan > Kaohsiung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Kaohsiung
#3 Business Hotel in Kaohsiung
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hi-Lai Hotel 4.5*
Number of rooms: 550
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Also Known As:
Grand Hi Lai Hotel
Grand Hi Lai Kaohsiung

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