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“Great hotel” 4 of 5 stars
Review of Grand Hi-Lai Hotel

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Grand Hi-Lai Hotel
4.5 of 5 Hotel   |   No.266 Chengkung First Road, Chienchin District, Kaohsiung 801, Taiwan   |  
Hotel amenities
Ranked #17 of 242 hotels in Kaohsiung
Doncaster, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Great hotel”
4 of 5 stars Reviewed August 31, 2012

I travel to Kaosiung at least once per year for business & always stay here.
The hotel is clean with nice large clean rooms & lovely big beds. The staff are always pleasant & welcoming. Housekeeping are great & the laundry service is very efficient.
Over my many stays at The Grand Hi-Lai I have eaten in all the restaurants that are located within the hotel as well as venturing out to eat. Being a single female traveling alone, having the choice of so many restaurants within the hotel is great. The Teppanyaki restaurant is fantastic & by far my favourite style of food.
Excellent choice at breakfast with so many different choices to suit most tastes.
I have never had a bad expereince whilst staying at The Grand Hi-Lai & will continue to stay here whenever I travel to Kaohsiung.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
London
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 20, 2012

I would not stay anywhere else whilst on a short trip to Kaohsiung but by international 4/5 star standards it was pretty mediocre and rather old fashioned. Nothing cosy or plush but service was good and all perfectly clean and functional. In the 80s it would have deserved 5 stars. Seafood and dimsung was great and good value. Executive club was small and tired but lovely staff.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 9, 2012

Excellent hotel by Taiwan standards. Big clean rooms and nice staff. It is located right next to a big shopping mall, that makes shopping and eating very convenient. There is a nice foot massage shop right across the hotel. So if you get tired of shopping, you can go and have a foot massage, it opens quite late too.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 20, 2012

Yes, no doubt about it, this is an excellent all-rounder hotel for a stay in Kaohsiung. I will definitely return here on my next trip whether for business or pleasure.

For dining, I counted at least 9 restaurants in the hotel. I dined twice in the Japanese restaurant on the 10th floor. Each time, the sushi and sashimi were fresh, and we were left very satisfied. I dined once at the Steakhouse on the 45th storey. The view was panoramic if you could get a window seat. The waiters and waitresses were very attentive. Breakfast was at the Harbor Restaurant on the 43rd storey. The spread was good and the place, while crowded, was managed well.

There was in-room internet service (both wired and wireless). I paid NT$700 a day. The speed was very fast. Once my colleague found the speed in her room dropping and she called up the reception. The problem was rectified within minutes.

I asked for an iron and an ironing board to be delivered to the room. They were delivered within minutes.

The hotel was connected to the Hanshin department store which was spread over a few floors including 3 basement levels. The basements featured a food court (Jason's), book store (Kinokuniya) and many other stores (e.g. Muji, Uniqlo). You can probably get anything you want here.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linz, Austria
Top Contributor
58 reviews 58 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 3, 2012

not enough words to comment what it is about. Perfect service, polite, welcoming, great rooms, clean, superb business centre, food is amazing.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 10, 2012

No matter when you may walk pass the Concierge and Front Desk, they always give you a warm smile with friendly service. Their concierge staff and Front Desk staff are very passion with their jobs and carry out high quality of service to all travellers.

Rooms are always clean, I never found any dirt or pests from their rooms. Very comfortable bed and clean toilet, towels are very white & clean.

Location of the hotel is very convenience, shuttle bus from downstairs shopping mall to the Central Park station. Inside the shopping mall, they have food court and supermarket. You never worry where to shop and eat, ranges from very fast food to luxury hotel restaurants in one building.

Price is very reasonable.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Top Contributor
92 reviews 92 reviews
84 hotel reviews
Reviews in 57 cities Reviews in 57 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed May 8, 2012

Good location, comfortable rooms, nearby amenities. The décor is little dated, overstated opulence in my opinion, but the service is good and the price is right. I'd stay here again.

Hankering for western food and drink, Bottoms Up is just around the corner. Ask the concierge.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hi-Lai Hotel

Address: No.266 Chengkung First Road, Chienchin District, Kaohsiung 801, Taiwan
Location: Taiwan > Kaohsiung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kaohsiung
#3 Luxury Hotel in Kaohsiung
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hi-Lai Hotel 4.5*
Reservation Options:
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Also Known As:
Grand Hi Lai Hotel
Grand Hi Lai Kaohsiung

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