We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Absolute Dump - Bad Management, Food, Internet, Rooms” 1 of 5 stars
Review of Hotel Metropolitan

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
You added Hotel Metropolitan to your Saves list
Hotel Metropolitan
3.0 of 5 Hotel   |   No.35 Rong'an Street, Qianjin District, Kaohsiung, Taiwan   |  
Hotel amenities
Ranked #174 of 277 Hotels in Kaohsiung
San Diego, California
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
“The Absolute Dump - Bad Management, Food, Internet, Rooms”
1 of 5 stars Reviewed February 1, 2012

I spent a week during Chinese New Year (22. - 28. JAN) in this “hotel”. It was close to a horror trip.
The check-in was pleasant although only one receptionist spoke English: Ken, who was also the only staff member, who somewhat cared about the challenges and problems we faced during the next days.
The room for the first night was little bigger than the queen size bed but at least it had a small table and I was able to work through the internet connection (WIFI) – I thought! The white spots (probably some fungus) on the magenta wall paper and the tobacco smell in the room were ignored. The work/week could start - except for a breakdown of the internet on day 2. After checking all my settings, I finally concluded that it was the hotels problem and asked them to check it. Over the next days, several attempts were made to reboot the system after I did not accept that the technical personnel were on vacation 1 hour away. They communicated over the phone and the internet worked again – for a few hours. This game went on for the remainder of the week with different excuses why the internet connection was unstable. Finally it was blamed on the provider… I lost 10-15 hours of work time. The local manager, who also acted as the driver and carried a terrible body odor, offered dinner right after he had repaired the connection for one night. So, when I had a small window to work, he wanted to treat me for dinner. That did not work for me. The internet trouble continued and was not resolved by the end of the week.
Breakfast was another highlight: when I came down to the breakfast area, all dishes were cold. The heaters ran out of heater fluid and there was no water in the water bath under the dish. Since it was really cold, I concluded that the heaters had not been switched on. In any case, I got fresh eggs, bacon and toast (warm) and some vegetables that I did not like. Since the management did not bother to change the situation despite my request, I ate the same breakfast every day. As a microbiologist, I regard the practice to serve food under these conditions as highly questionable, not even to speak of the taste.
And then there was the other room: one day, I had a different room. In the bathroom, black water came out of the floor between two tiles whenever I stepped on the surrounding tiles. They could not repair it during the holiday period since all rooms were booked. Finally, there was not even a shower curtain surrounding the antique bathtub. And, while most of the rooms do not have windows, and I don’t mean the operating system, this room was spacious and had a window facing the quiet street.
The two rooms I stayed in did not have closets to store clothes.
The final slap in the face: After demanding refund of some of the prepaid money, I received a one-night voucher for this dump! I felt maximally insulted and after expressing that this hotel was absolutely not one I would stay in again, I tore up the voucher.
Conclusion: A careless management sucks the money out of the travelers (2-4 times the normal room rent during the holiday period) and does not care about their health or needs. While some employees try to help, it is not enough to compensate for the worst experience I ever had in a hotel.

Room Tip: Stay away from this hotel: it does not have good rooms!!!
See more room tips
  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

17 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Metropolitan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Metropolitan

Address: No.35 Rong'an Street, Qianjin District, Kaohsiung, Taiwan
Location: Taiwan > Kaohsiung
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #174 of 277 Hotels in Kaohsiung
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Metropolitan 3*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Despegar.com, Hotels.com, Agoda and Odigeo so you can book your Hotel Metropolitan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Metropolitan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.