Nanhua Kindness Hotel came across as a hotel that provides amiable service when I visit their website. They have seasonal promotion at times if you book through their partners' website.
We were greeted warmly when we reach Kindness Hotel. Check-in process was fast and they provide free ice-cream (Cone/Cup) throughout the day.
Location is fantastic! 5 minutes away from Formosan Boulevard MRT station and 7 minutes away from Kaoshiung Main Station. No worries about getting hungry at night because Kindness Hotel is 2 minutes away from Liuhe Night Market.
Their room is simply spacious, clean and luxurious; We had booked Superior Room. Amenities such as shower foam, shampoo, conditioner, coffee and tea are provided. Kindness Hotel even has separate toiletries for men and women. There is a choice of either spa shower (Massage jets) or bathtub for their rooms. It is surprising to find that there is a multifunctional socket in the room where most plug with varying pin type can fit. Remember to leave the green tag on the bed if you do not require a change of bedsheet as Kindness Hotel is promoting eco-friendliness.
Breakfast is good for the price that we are paying for the hotel stay. Among our 3 visits to Taiwan and 9 different hotels that we have stayed in, Kindness Hotel's breakfast variety is the best. Porridge, assorted accompanying dishes and condiments, fried noodles, scrambled eggs and meat, steamed buns, cereals and breads, coffee, tea, and fruit juices, their spread is better than what we had expected. Also worth mentioning is their dining staffs who are polite and fast, and have great service attitude.
There were mosquitoes in the room which had bitten us a few times during the night disturbing our sleep. Thus, we spoke to the hotel reception staff the next morning and the lady said she will help us look into the problem. I was quite skeptical as I didn't know what they can do about mosquitoes. Later, she told us that she can provide electric mosquito repellent when we are back after visiting the attractions. It was a nice touch as I did not expect that the hotel would provide such gadgets for their guests. The electric mosquito repellent helped much for the subsequent nights that we stayed in their hotel.
Kindness Hotel provides free rental of bicycles and umbrella. The hotel also offers free laundry service; washing machines are located at Level One and washing powder is provided. The laundry area is undergoing renovation when we visited; therefore we had no chance to utilize the service. The renovation should have been completed by March 2013. Check with the hotel regarding the completion of laundry area's renovation.
The only drawback is the email response is slow or no reply. It would be faster to call them instead of emailing.
Request for the electric mosquito repellent from the hotel front counter if you are bothered by mosq...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.