Room is small but clean and neat. Bathroom is relatively big. One drawback is the annoying sound of the aircon's thermostat. Breakfast provided with a wide variety of food, ranging from western to chinese style. Booking through email was hassle-free. Check-in was fast. The staff is very well-mannered. They would greet you everytime you step into the lobby. Tea, coffee, juices and pop-corn were provided for free in the coffee house. Free flow of ice cream, too! I just love it! The hotel is located near to Kaohsiung Station and the metro is just next to the station. No late check-out allowed unless you pay for it, but the hotel could help to keep the luggage. in short, I am satisfied and happy with this hotel.