I checked in to this hotel for 1 night stay with family members of 4 in October 2014. The room I booked was superior-family room. Room was comfortable and clean but a bit small for to move around.
As for the hotel location, is 10-12 minutes walk from hotel to old train station street and also 15 minutes walk from hotel to Hualien night market. If you travel with kids and want to go to night market then might need to get a taxi.
Overall, the staff is helpful and friendly.