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“Good hotel, helpful staff but small parking” 4 of 5 stars
Review of Just Sleep Hualien Zhongzheng

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Just Sleep Hualien Zhongzheng
3.5 of 5 Hotel   |   No.396 Zhongzheng Rd., Hualien City, Hualien, Taiwan   |  
Hotel amenities
Ranked #4 of 103 Hotels in Hualien
Taichung, Taiwan
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
Reviews in 26 cities Reviews in 26 cities
65 helpful votes 65 helpful votes
“Good hotel, helpful staff but small parking”
4 of 5 stars Reviewed July 25, 2014

This hotel is clean and modern, the staff are friendly. Just opposite the hotel is the famous "液香扁食". The parking is terribly small, luckily the staff is very helpful even when we come back at night, they are still providing help as the carpark was full.

Room Tip: higher floor will be ideal, as the hotel is located next to the main road.
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
捷絲旅JustSleep, 總經理 at Just Sleep Hualien Zhongzheng, responded to this review, August 15, 2014
Google Translation
親愛的顧客
感謝您選擇下榻捷絲旅花蓮中正館,我們非常期望每一位到訪的旅客都能盡情的享受在花蓮歡樂旅遊時光,捷絲旅的服務人員會非常熱情提供最貼心的服務,讓每一位下榻的旅客都有回到家的感覺。
同時,我們也非常感謝您分享在捷絲旅的住宿體驗,您給予整個團隊的支持與讚賞都將讓我們更加努力提升自我,期許持續提供旅客最舒適最貼心的住宿享受。
我們也竭誠的邀請您加入捷絲旅Facebook粉絲專頁,隨時更新關於飯店消息以及旅遊資訊。
再次感謝您選擇捷絲旅花蓮中正館做為您此行的住宿首選,我們也衷心企盼您下次來到花蓮,能夠繼續給予我們用心為您服務的機會。

敬祝 大安

捷絲旅總經理 陳惠芳敬上
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    33
    13
    2
    1
    0
See reviews for
19
11
5
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014

Nice clean and big rooms close to many shops selling great local food and snacks. Fantastic if you are bringing foodstuffs back home. Walkable to many famous shops around the hotel which is featured in the 'passport' given by the hotel. Also the night market street about 15mins walking distance is great especially the Gongzheng bao zhi is superb value when you compare it to its more famous counterparts like Din Tai Fung. Great location for a trip to Taroko or whale watching.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
捷絲旅JustSleep, 總經理 at Just Sleep Hualien Zhongzheng, responded to this review, August 15, 2014
Google Translation
親愛的顧客
感謝您選擇下榻捷絲旅花蓮中正館,我們非常期望每一位到訪的旅客都能盡情的享受在花蓮歡樂旅遊時光,捷絲旅的服務人員會非常熱情提供最貼心的服務,讓每一位下榻的旅客都有回到家的感覺。
同時,我們也非常感謝您分享在捷絲旅的住宿體驗,您給予整個團隊的支持與讚賞都將讓我們更加努力提升自我,期許持續提供旅客最舒適最貼心的住宿享受。
我們也竭誠的邀請您加入捷絲旅Facebook粉絲專頁,隨時更新關於飯店消息以及旅遊資訊。
再次感謝您選擇捷絲旅花蓮中正館做為您此行的住宿首選,我們也衷心企盼您下次來到花蓮,能夠繼續給予我們用心為您服務的機會。

敬祝 大安

捷絲旅總經理 陳惠芳敬上
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 1, 2014

My family and I just finished a 2-night stay at the end of June 2014, and I must say that I am completely satisfied with this newly-build property at the heart of downtown Hualien. Not only did it meet our expectations, it has some surprises in store for you.

Here is my background: I was born in Taiwan, but have lived in the US for the past 30 years. I have never been to Hualien but have always wanted to visit there (especially 太魯閣 the Taroko National Park). I travel frequently on business and am Marriott Platinum. I was eager to check out Just Sleep because of all the high ratings it gets here.

Location: Just Sleep is in a centrally located triangle downtown district. Many of Hualien's famous little restaurants (公正包子 gong-zheng bao-zi, 一心泡泡冰 yi-xin pao-pao-bing, etc) are all within walking distance. However, you should know that summer in Taiwan can be unbearable - hot and humid, regularly in the 90s that feels like 100+F. This 10-minute walk will bring out a uncontrollable sweat for me, even at 9 PM. So as for "within walking distance", YMMV.

The hotel is about 40-minutes drive to the 太魯閣 Taroko National Park, an attraction you MUST NOT miss while in Hualien. We like it so much that we drove through it two days in a row.

Staff, lobby and parking: lobby is spacious, pleasing and clean, and the staff is super friendly and very nice to us. I spoke to them in Mandarin but I believe that they can also speak English well. When we checked in, the attendants offered us maps, a coupon book, and explained clearly to us the places to go. I was rather impressed. The free parking is in the back of the building. There are just several spots (maybe 8-10?) and you walk through the back door to get back into the hotel. When we parked our rental there the first time, a hotel worker actually waited for me there and walked me back to the hotel through the shortcut. Nice.

Rooms: we love the handsomely dark but nicely-spot-lit hallway - reminders me of the Lowes hotel in Philadelphia. We reserved a room with two double beds. It was very large by all standards (about the size of a Springhill Suites but undivided). There is more flat spaces for desks and luggage than most hotels. The built-in PC is a nice touch. The fishbowl bathroom is interesting - it looks beautiful, but basically one person can use the bathroom unless your family is *extremely* close. The beds are comfortable. We need another chair by the desk so we dragged one of the two sofa chairs over. There is also a small frig and a safe in the room. Overall, I was very impressed with our room.

Breakfast: I didn't actually go down to eat the free breakfast while we stayed there, but my wife really enjoyed it. There are a good mix of Chinese and Western breakfast foods - buns 包子, congee 粥, scrambled eggs, bacon, etc. There is something for everyone in this superb breakfast bar.

Library and Art Gallery: "Just Sleep" is more than "just sleep" - it has an excellent library on the second floor. "Woooow" is everybody's reaction when they first see it - we know because we heard it several times when my son and I sat there for a long while reading their collection of old comics. The floor-to-20' ceiling book shelves are filled with books of all kinds, and displays a collection of toys that will fascinate kids young and old. I was able to connect with my younger-self and with my son by reading 老夫子 (Old Master Q) and Doraemon with him. The small Art Gallery on the third floor is nicely appointed.

Overall, I was very please with Just Sleep in Hualien. The only thing I can find fault with this hotel is its name - it's offers travelers so much more than "Just Sleep". Highly recommended.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 16, 2014

Stayed here on a 2 night trip while visiting relatives. Could not be more pleased with rooms which have been fitted with luxurious european showers & facuets. Completely new, the rooms are modern and clean. It is a little further away from the night markets and is not central but there are lots to explore and see as you walk down the streets. Good typical Taiwanese hospitality so there is nothing really to complain about.
Free Internet & water dispenser on every floor.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 13, 2014

Good Hotel

Good location for Hualien

if you turn left from the hotel good shopping street at night

Right next to the hotel is good Chinese dumpling shop

Actually cant say that Hualien is on my hot list of places to go - although clos eto teh National Park - they also promised some surf on that side of the Island but it was as flat as a pancake

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

We were lucky to pick this hotel after checking out various options. We booked a triple share room and a double room and stayed for 1 night. The triple share room is huge. Maybe because the hotel is new, the bathrooms and shower facilities are first grade. Rooms are really clean and comfortable.

The room rate came with buffet breakfast which is a very reasonable spread.

The hotel is walking distance (5-10 mins) to downtown area with lots of food and shopping. Beside the hotel is a famous wanton soup place which is a must try if you come to Hualien.

This hotel is great for families as the rooms are of good size and near amenities like Watsons and food.

I would definitely stay here again if I come back to Hualien.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
捷絲旅阿J, 總經理 at Just Sleep Hualien Zhongzheng, responded to this review, June 4, 2014
Dear valued guest,

Warmest greetings from Just Sleep!

Thank you for choosing to stay with us here at Just Sleep and taking time to share such a positive feedback on Tripadvisor. We are really grateful to receive it and this does mean a lot to us.

All the team members are really glad to learn that you are very satisfied with the services as we always hope to provide the services that meet all the guests' expectations. We look forward to welcoming you back soon should your travels bring you back to Hualien.

Cheers,

Cindy Chen
Just Sleep General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 27, 2014 via mobile

We stayed in the hotel and had really good time. The staff were very helpful and we would like to send the great thanks to Vicky, Samy and the others. They helped us with everything, from booking a great trip with private driver to the nearby gorge to buying the train and boat tickets. The hotel restaurant offers whole range of delicious vegetarian dishes. The rooms are clean and big.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
捷絲旅阿J, 總經理 at Just Sleep Hualien Zhongzheng, responded to this review, June 4, 2014
Dear valued guest,

Warmest greetings from Just Sleep!

Thank you for choosing to stay with us here at Just Sleep and taking time to share such a positive feedback on Tripadvisor. We are really grateful to receive it and this does mean a lot to us.

All the team members are really glad to learn that you are very satisfied with the services as we always hope to provide the services that meet all the guests' expectations. We look forward to welcoming you back soon should your travels bring you back to Hualien.

Cheers,

Cindy Chen
Just Sleep General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Just Sleep Hualien Zhongzheng

Address: No.396 Zhongzheng Rd., Hualien City, Hualien, Taiwan
Location: Taiwan > Hualien
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 103 Hotels in Hualien
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Just Sleep Hualien Zhongzheng 3.5*
Official Description (provided by the hotel):
Just Sleep Hualien is located in the bustling culture of Hualien City, with numerous local food carts and restaurants. Nearby is the beautiful Nanbin seashore and the Hualien Cultural and Creative Industries Park. Guests may enjoy the gorgeous ocean and mountainside view, and experience the innovative spirit of the Hualien cultural center. ... more   less 
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