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“Well-Meaning, but Just Average” 3 of 5 stars
Review of Chateau de Chine Hotel Hualien

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Chateau de Chine Hotel Hualien
3.5 of 5 Hotel   |   No.2 Yongxing Road, Hualien City, Hualien 970, Taiwan (Formerly Chinatrust Hotel Hualien)   |  
Hotel amenities
Ranked #9 of 100 hotels in Hualien
New York, NY
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
57 helpful votes 57 helpful votes
“Well-Meaning, but Just Average”
3 of 5 stars Reviewed December 4, 2013

Chateau de Chine is an offbeat, kitschy hotel masquerading as a regular hotel or vice versa. It feels like a large, tour group kind of hotel, but then there are animal "mascots" in the lobby and cartoons on the signage. It's just a bit slightly odd.

Anyway, the staff is extremely friendly and welcoming and it has a laid-back environment. We had a nice fruit and cookies plate in our room upon arrival, though the decor has seen better days - there were stains on the worn carpet and the bathroom door was chipped.

Food is extremely mediocre, so you'll do much better exploring the local streets for authentic Taiwanese food.

Overall, it is a convenient place to stay if you plan a day trip to Taroko Gorge, but just be prepared for the quirkiness of the hotel.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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77 people have reviewed this hotel

Traveler rating
    27
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    8
    2
    0
See reviews for
30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Newcastle
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 31, 2013

I chose this hotel because it looked fun and funky on the outside! Never judge a book by its cover. The hotel is actually staid and plain inside but that's not its biggest crime. I could like with the drab interiors but the soundproofing in the room was awful. Noise came from the hallways and from the traffic outside. The hotel is surrounded by roads on three sides ( something not apparent in the pictures). The bed was also rock hard, I mean not much softer than a carpeted floor. I couldn't understand how other reviews on trip advisor had said the bed was comfortable, but when I moved rooms it was a different bed, still hard but softer than my first bed... so if you must stay at this hotel ask for a high floor and a soft bed. As a minor point reception was a catastrophe, staff more interested in doing paperwork, answering the phone ( mid conversation with guests) and flitting about from one guest to another. Very poor service. Breakfast was a noisy and not very relaxing experience. Food was standard. If you are into Taiwanese breakfast then it could be considered a wide selection. There is parking but it was chockablock. Once I got my space I took a taxi into tow as didn't want to loose it! I paid 94 quid for this hotel which really was a joke for what it was like.

  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Top Contributor
77 reviews 77 reviews
68 hotel reviews
Reviews in 62 cities Reviews in 62 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed October 15, 2013

Chateau de Chine Hotel Hualien is a very good option for those wishing to visit Taroko National Park.

Pros:
- Very nice front staff, although not alll of them speak good English
- Comfortable rooms
- Very clean room
- Nice buffet restaurant
- Fast free wifi
- Large free parking
- Bike rental onsite (for a fee)

Cons :
- Ventilation is bathroom does not work well
- Location pretty far from city center, with limited food options around

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jakarta
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 3, 2013

Stayed here AUG 2013
I love this hotel, it has nice room and colourful design, big comfy bed, and great selection of breakfast from the yummy dimsums to noodles to fruits and breads.
They cater for big groups
Would recommend this hotel to anyone I know !

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2013

The property is beautiful and restful. The staff were helpful, always remembered your name and were there to help always! It's obvious that the hotel takes care of their staff, as everyone truely seems to enjoy their work. The room was very nice, and the pool was fabulous. The service and food were also great! Definitely a nice stop for a few days.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

A cozy place to forget hustle and bustle of cities. Good food, warm greetings, and relaxing atmosphere. The room is clean and the bed is comfortable. It has been a colorful designed hotel and now even more waited you to discover the art of the Taiwanese illustrated book artist, Jimmy. 

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2013

The hotel is awesome, modern interior, colourful room, comfortable bed, clean bathroom, nice pool, free wifi with fast and stable connection.
Although the location is isolated but a lot of facilities are provided, so you may want to stay in the hotel for whole day. The dinner buffet is quite good, a lot of choice, with free drinks included beer and wine.
The staff are helpful, and they can help you to plan your trip, it is a good choice if you want a relax and comfortable holiday.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau de Chine Hotel Hualien

Address: No.2 Yongxing Road, Hualien City, Hualien 970, Taiwan (Formerly Chinatrust Hotel Hualien)
Location: Taiwan > Hualien
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 100 hotels in Hualien
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chateau de Chine Hotel Hualien 3.5*
Official Description (provided by the hotel):
Commercial 10-story Hotel situated 2 km from train station & 6 km from Hualien Airport (courtesy transfer). ... more   less 
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