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“Looks like fun? It's not!” 2 of 5 stars
Review of Chateau de Chine Hotel Hualien

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Chateau de Chine Hotel Hualien
3.5 of 5 Hotel   |   No.2 Yongxing Road, Hualien City, Hualien 970, Taiwan (Formerly Chinatrust Hotel Hualien)   |  
Hotel amenities
Ranked #11 of 112 Hotels in Hualien
Certificate of Excellence 2014
Newcastle
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
“Looks like fun? It's not!”
2 of 5 stars Reviewed October 31, 2013

I chose this hotel because it looked fun and funky on the outside! Never judge a book by its cover. The hotel is actually staid and plain inside but that's not its biggest crime. I could like with the drab interiors but the soundproofing in the room was awful. Noise came from the hallways and from the traffic outside. The hotel is surrounded by roads on three sides ( something not apparent in the pictures). The bed was also rock hard, I mean not much softer than a carpeted floor. I couldn't understand how other reviews on trip advisor had said the bed was comfortable, but when I moved rooms it was a different bed, still hard but softer than my first bed... so if you must stay at this hotel ask for a high floor and a soft bed. As a minor point reception was a catastrophe, staff more interested in doing paperwork, answering the phone ( mid conversation with guests) and flitting about from one guest to another. Very poor service. Breakfast was a noisy and not very relaxing experience. Food was standard. If you are into Taiwanese breakfast then it could be considered a wide selection. There is parking but it was chockablock. Once I got my space I took a taxi into tow as didn't want to loose it! I paid 94 quid for this hotel which really was a joke for what it was like.

  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    34
    49
    13
    2
    0
See reviews for
40
19
8
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Paris, France
Top Contributor
100 reviews 100 reviews
89 hotel reviews
Reviews in 82 cities Reviews in 82 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed October 15, 2013

Chateau de Chine Hotel Hualien is a very good option for those wishing to visit Taroko National Park.

Pros:
- Very nice front staff, although not alll of them speak good English
- Comfortable rooms
- Very clean room
- Nice buffet restaurant
- Fast free wifi
- Large free parking
- Bike rental onsite (for a fee)

Cons :
- Ventilation is bathroom does not work well
- Location pretty far from city center, with limited food options around

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jakarta
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 3, 2013

Stayed here AUG 2013
I love this hotel, it has nice room and colourful design, big comfy bed, and great selection of breakfast from the yummy dimsums to noodles to fruits and breads.
They cater for big groups
Would recommend this hotel to anyone I know !

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2013

The property is beautiful and restful. The staff were helpful, always remembered your name and were there to help always! It's obvious that the hotel takes care of their staff, as everyone truely seems to enjoy their work. The room was very nice, and the pool was fabulous. The service and food were also great! Definitely a nice stop for a few days.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

A cozy place to forget hustle and bustle of cities. Good food, warm greetings, and relaxing atmosphere. The room is clean and the bed is comfortable. It has been a colorful designed hotel and now even more waited you to discover the art of the Taiwanese illustrated book artist, Jimmy. 

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2013

The hotel is awesome, modern interior, colourful room, comfortable bed, clean bathroom, nice pool, free wifi with fast and stable connection.
Although the location is isolated but a lot of facilities are provided, so you may want to stay in the hotel for whole day. The dinner buffet is quite good, a lot of choice, with free drinks included beer and wine.
The staff are helpful, and they can help you to plan your trip, it is a good choice if you want a relax and comfortable holiday.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bandung
Top Contributor
114 reviews 114 reviews
30 hotel reviews
Reviews in 47 cities Reviews in 47 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed July 7, 2013

Modern interior, clean, but rather isolated.
Stayed for 1 night.
Love its 5-mode shower head, with powerful spraying. Wifi available in room, and connections was very fast.
The only downside is the hard bed.
Bathroom ameneties is standard, with body lotion, toothbrush, shaving kit.
Breakfast : standard.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau de Chine Hotel Hualien

Address: No.2 Yongxing Road, Hualien City, Hualien 970, Taiwan (Formerly Chinatrust Hotel Hualien)
Location: Taiwan > Hualien
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 112 Hotels in Hualien
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chateau de Chine Hotel Hualien 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Commercial 10-story Hotel situated 2 km from train station & 6 km from Hualien Airport (courtesy transfer). ... more   less 
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