I wish to thank Crystal (reception counter staff) from Silk Place Taroko. My husband and I experienced top notch customer service at Silk Place Taroko last month. We realized our passports were missing upon check in and crystal who was serving us, swiftly made calls to the hotel we check out earlier and located our passports. She then proceeded to assure us not to worry and that she would make a personal trip to retrieve our passports on her way to work the next day and delivered it to us by morning. Because of her helpfulness, we were able to enjoy our last night in Taiwan at Silk Place comfortably with no worries. My husband and I have stayed in many hotels over the years and Silk Place Taroko, has given us the BEST customer service experience. Thank you!
- Official Description (provided by the hotel):
- Silks Place Taroko open in December 2009 after renovation with 47 Suites and 113 Resort rooms located at the Taroko Gorge surrounded from breath taking marble mountain.The best Hotel in Taroko to stay and enjoy the beauty of The National Park Taroko. ... more less
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- Also Known As:
- Silks Place Taroko Hotel Hualien
- Grand Formosa Taroko Hualien
- Grand Formosa Taroko Hotel