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“Only game in town, hard to get to, but worth it” 5 of 5 stars
Review of Silks Place Taroko

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Silks Place Taroko
4.5 of 5 Hotel   |   No.18 Tian Hsyang Road, Shioulin Town, Hualien 972, Taiwan   |  
Hotel amenities
Ranked #2 of 107 Hotels in Hualien
4.5 of 5 stars 457 Reviews
Denver, Colorado
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
“Only game in town, hard to get to, but worth it”
5 of 5 stars Reviewed April 5, 2012

It's the only hotel in the park, and certainly the only decent hotel in the surrounding area. The hotel is in a fantastic location, surrounded by the natural beauty of the Taroko National Park, our room faces the gorge and the river that runs thru it with the misty mountains all around. The hotel itself is simple, nothing fancy, with very friendly staffs (although quite a few don't speak English very well) with ready smiles. The outdoor pool is nice, overlooking the gorge and river, although cold in April, but there are 3 jacuzzis next to the pool to warm up.

It's a bit of a trek to get to, coming from Taipei, you will need to take a 2-hour express train, which takes you to Hualien and from there you either take the hotel shuttles or taxi (another hour to the hotel). Taxi will costs you about 1200 NT and it's easy to get from the train station and they are friendly and courteous. Make sure you book train tickets early so that you get on the 2-hour express rather than the 4-hour stop at every station train.

The downside of the hotel is there is really no place to eat other than the ones in the hotel (a western and Chinese restaurants). There are a few Chinese restaurants a few hundred feet from the hotel, very basic (chopsticks in a bucket on the table type of basic) but food is not bad and will costs about $5 to $10 USD per person. The western restaurant is $25 USD per, serving short rib, lamb chop and salmon, nothing special, with wide selection of sides (the sides are served buffet style). The other downside is for someone that like to relax with a good cigar, is you can't smoke anywhere on the hotel grounds, including the outdoor pool area. I can understand not smoking indoor, but outside in the wide-open space!?! Plus are the beds are a bit on the hard side, not quite the mainland China low budget hotel hard, but certainly not western-style pillow top either. Small nits, good place to stay and relax

Room Tip: If you are traveling with more in your party than can fit in one room, go with the suite, nice and b...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chia-Chi C, Manager at Silks Place Taroko, responded to this review, April 9, 2012
Dear Silks Place Taroko Guest,

Thank you for your comment and review. This time you visited us during early spring time. We definitely suggest you often come back to visit Taroko and stay with us. As you recommend, many people like to book gorge view room. In the morning, guest can have a tea, see the mountains, and enjoy the sounds from the natural... What a wonderful time!! Hope to see you again in the near future.

PR
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457 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • Chinese (Simplified) first
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English first
Hong Kong
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 5, 2012

This was one of the most amazing experiences I have ever had. The Silks Place resort in Taroko was a FANTASTIC place to stay. I wish we could have stayed longer! The pictures do not do it justice. The best part is the rooftop which has an infinity pool overlooking the gorge and hot tubs. The staff are amazing and really make you feel pampered - they bring you towels and drinks while you are lazing about on the comfy chairs. At night they provide entertainment for you including live music. You can cuddle up in a blanket under the stars. It is very romantic. There are two restaurants - one is more Western to cater to the tourists and the other is more local Taiwanese cuisine. The hotel rooms are clean, modern and provide all the amenities you need and more. There are lots of English TV channels too for when you are relaxing after your hike in the gorge. The staff are helpful and will try their best to accommodate you. It's just a wonderful place overall. If you stay here you will not regret it.

Room Tip: Pick a gorge view room - beautiful view! If you want access to the lounge, pick a room on the Retrea...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 2, 2012

My husband and I enjoyed our stay in Silks very much. We love the understated elegance of the place. Room is comfortable and well appointed. Food in both the western and Chinese restaurant is good. Above all, we love the friendliness and thoughfulness of the staff. Always a ready smile and willingness to help. The rooftop area is a nice place to hang out - whether swimming in the fairly large pool or gathering around the fireplace at night to listen to the aboriginal singers. Reminds me of campfire in school days. Except this is is so comfortable with sofa to lean back against and staff providing blankets and ginger tea! Such a pleasant way to spend an evening with the cold air brushing against your face. Would be perfect if only there are stars on the 2 nights we were there. But would have rated Silks as excellent if the hotel is not so dim throughout. Though the low lighting adds to the ambience, we would have like it a bit brighter - better for photography!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chia-Chi C, Manager at Silks Place Taroko, responded to this review, April 4, 2012
Dear Silks Place Taroko Guest,

Thanks for loving us and the peaceful place. We hope you refresh your energy and vitality after the mountain trip. Whatever daytime or nighttime, sunny day or raining day, Taroko Gorge has different views and appearances. As you mentioned, you can see a star-studded sky with brighten moon, especially during summer time. Welcome back and hope to see you again!!

PR
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Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 27, 2012

This hotel is located deep in the winding roads in the Taroko National Reserve area of the Taroko Mountains in Hualien. Tucked inside an area amongst forest and mountain views, this boutique hotel offers pleasant rooms, great amenities and lovely quiet surroundings for a pleasant getaway.

Rooms are well appointed and new interiors, with a modern boutique touch.
Their breakfast area is modern and comfortable, with a lovely outdoor deck for a nice pleasant breakfast amongst the greens just behind the hotel. Food is pleasant international fare, with nice presentation and some choice Chinese breaksfast choices.

Check out the rooftop pool deck area, with a beautiful view of the hills and river below.
In the night time, the hotel lights up their fireplaces - nice, especially on cold spring nights.

Room Tip: Choose higher floor rooms with a back view, instead of facing the hotel inner courtyard for privacy.
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  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chia-Chi C, Manager at Silks Place Taroko, responded to this review, April 5, 2012
Dear Silks Place Taroko Guest,

Thanks for sharing your experience here.
Taroko Gorge is by far one of the major attractions in Taiwan, so there are always other tourists around. Choose a good hotel in Taroko and spend more time to enjoy the magic of the gorge in peace. Definitely, Si.ks Place Taroko is a good choice. During your stay, you can join the half-day tour to visit some popular points and enjoy the lovely quiet surroundings for a pleasant getaway.

Hope to see you again in the near future.

PR
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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 19, 2012

Silks is a wonderful rest place. This place looks better than the pictures, you have to be here to hear the rushing of the stream fr your room baloney, see the spectacular gorge view from your bed, see stars a heated jacuzzi, be greeted by every staff that you walk by. The management has obviously done an excellent job, every staff is friendly and ever willing to help you, even the chambermaids were so sweet, and the standard of excellence is very impressive with every one taking pride in their job. really love this place. :) don't forget to take a ride out with the gorgeous mountains in the backdrop!!

Room Tip: There were rooms that looked to the garden or to the inside of the compound, go of gorge views or mo...
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chia-Chi C, Manager at Silks Place Taroko, responded to this review, March 20, 2012
Dear Silks Place Taroko Guest,

Mu-Lu-Su.. Warm regarding from Taroko Gorge. Thanks for sharing your experience with us on Tripadvisor. We just got a latest news - we have been given five-star ratings in Taiwan by Tourism Bureau under the Ministry of Transportation and Communications. It is a great honor for us.

Each of our hotel staff continues every effort to remain good service quality and make the hotel comfortable. We love to meet guests from different countries to know more about Taroko, Taiwan.

Thanks again and welcome you back in the near future.

PR
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Huntington Beach, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2012

When I arrived I couldn't believe how beautiful the Groge was and was excited to stay so close to it all in this hotel. There was a convenient hotel shuttle that picked me up from the train station (~$10 USD charged at checkout). The room was so nice, and the rooftop pool and hot tubs were amazing. You can sit in the hot tub and see the mountains and hear the river...
Because my train left so early in the morning (before the first hotel shuttle, and before the free breakfast) they reserved the taxi for me, and packed me a breakfast "bag" to eat on my way.
Claire spoke excellent English and was SO helpful. When I asked about food options she even walked with me across the parking lot to some of the little cafes to help out. She also offered to try to switch my train ticket to a more convenient time for me when she headed down to Hualien later in the evening.
I would definitely come back here the next time I go to the Gorge.

Room Tip: Book it through a tour company and save some money. I booked mine through Taiwan Holiday Tour (Have...
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  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chia-Chi C, Manager at Silks Place Taroko, responded to this review, March 13, 2012
Dear Silks Place Taroko Guest,

Thank you for loving the atmosphere, the hotel and our lovely staff. We do try to let you have plentiful Taroko memory. Each of the four seasons have their own aura of beauty. We definitely suggest you often come back to visit Taroko and stay with us. Next time, please spend more time to enjoy the environment. Hope to seen you again!!

PR
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 25, 2012

We booked a Gorge View Double bed for 3 nights. The room was clean and just the right size for me and my husband. It even has a balcony where you can enjoy the fantastic view of the river and the mountains. However, on the first night of stay, we found it not too comfortable because the bed was too firm and the toilet and bath was too outdated. We approached the reception, and we inquired whether there are other rooms available, and they offered us a Japanese room (which doesnt have a view) and the Suite from the Retreat floor. We were even given a quick tour of the rooms. We decided to stay in the Retreat Mountain View Suite, even if we had to pay abit more for the upgrade. It was a good decision we made! The room was so spacious and the bathroom was so grand! We couldn't be any happier especially with the bigger balcony and of course the awesome view. The bed was still firm (I guess its the standard bed they use for all the rooms), when we told this to the housekeepers, they placed a bed with a mattress topper to make the bed abit softer and comfy. Breakfast is generous buffet which was included in the charge. Hotel has complete facilities like a lounge room with computers, magazines and books;indoor and outdoor pool, kids playroom, fitness center and a retreat room. The cons with this hotel is the limited food or restaurants available.There was only two options to choose from. Staying here for 4 days and 3 nights, we had to eat in the same Chinese Restaurant for lunch and dinner everyday! The other restaurant was only serving buffet during dinner, and of course it was much more expensive. We have tried the buffet on our first night, and they infact had good line-up of Western and Japanese food. But my husband and I, are not much into buffets as we watch out on the calories. Its good to pig-out on these buffets once in a while but definitely not everyday. Another thing was the Spa they offer in the hotel which was very expensive! Other than that, it was a very good stay.

Travel tip : Stay in the Retreat Floor Suite Rooms. You might have to pay a little bit more but you will definitely get much more than what you will pay!!
Most recommended for couples who wants to spend quality time together. :)

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chia-Chi C, Manager at Silks Place Taroko, responded to this review, February 26, 2012
Dear Silks Place Taroko Guest,

Ma-Lu-Su (which is Taroko Aboriginal Language) Warm Regards from Taroko Gorge and thank you so much for your review here. As you mentioned, we are nearby the gorge and river, guest can choose to stay in The Resort Room or The Retreat Suite depanding on budget. More and more people like to stay in our hotel more than 2 nights. Can truely relax, enjoy the trails and views. By the way, We really care about guest responses. We are imporving our mattress in the short run. Welcome you back and hope to see you again.

PR- Jackie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silks Place Taroko

Address: No.18 Tian Hsyang Road, Shioulin Town, Hualien 972, Taiwan
Location: Taiwan > Hualien
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Hualien
#1 Spa Hotel in Hualien
#2 Family Hotel in Hualien
#2 Romantic Hotel in Hualien
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Silks Place Taroko 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
Silks Place Taroko open in December 2009 after renovation with 47 Suites and 113 Resort rooms located at the Taroko Gorge surrounded from breath taking marble mountain.The best Hotel in Taroko to stay and enjoy the beauty of The National Park Taroko. ... more   less 
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Also Known As:
Silks Place Taroko Hotel Hualien
Grand Formosa Taroko Hualien
Grand Formosa Taroko Hotel

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