Lisa is a great host who replied to our emails promptly and was really nice even when we bungled the booking dates.
The hostel is located about 15-20mins walk from the Hualien train station and it's easy enough to locate with the help of Google Maps. It is quite a walk from the main streets but Hualien is a nice place to walk around.
Our room was clean and nicely decorated, with all the facilities one could need.
Lisa was also happy to provide us with directions and gave us recommendations on what to see and where to go. :)
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