We just had a three day mini vacation to Hualien in October, 2013. For a medium priced hotel, we were exceptionally pleased. The rooms and hotel itself were clean, and inviting. The room we stayed in was also spacious and comfortable. It had everything we needed. I was also struck by the exceptional helpfulness on the part of the staff. We simply booked the hotel and then from there had them help us find tour guides for the Gorge and the Ocean. On the first night we went to the ocean, but couldn't find a taxi to get us back. Finally, we called the hotel and they came right out and picked us up and didn't charge for the trip. We were just glad for the ride and quite taken back at the generosity of their charging us for the pick-up. So in conclusion--great hotel, great price, great service.
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